Comerica

  www.comerica.com
  www.comerica.com

Comerica Reviews

Updated December 3, 2014
Updated December 3, 2014
225 Reviews
3.1
225 Reviews
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Comerica Chairman, President, and CEO, Comerica Incorporated and Comerica Bank Ralph W. Babb Jr.
Ralph W. Babb Jr.
98 Ratings

Review Highlights

Pros
  • The department definitely embraced the concept of work/life balance (in 24 reviews)

  • Company matches your 401k, good benefits, and also able to purchase/sell PTO (in 19 reviews)


Cons
  • HIGH sales goals- Comerica needs to expand in order to reach (in 8 reviews)

  • No BDOs so deal flow is dependent on the RMs and/or senior management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fair, understaffed, reasonable but sometimes tough sales goals, very corporate with upper managment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker II in Dallas, TX
    Current Employee - Personal Banker II in Dallas, TX

    I have been working at Comerica full-time (less than an year)

    Pros

    Willing to hire for personality and potential, not relient on experience. Great people to work with. Friendly Clients. Small bank feel.

    Cons

    Upper managment very critical and not in touch with day to day. Old clients (average age seems to be over 65). Terribly outdated technology, computers take FOREVER. Limited resources compared to goals.
    Too much training and meetings oriented around pep talks and goals, not skills training.

    Advice to ManagementAdvice

    Stop making it such a political game. Take critisism. Currently if you say anything "Everything is perfect, rainbows and sunshine" They will take it as an insult and you wont last long.
    Update technology! Even the senior citizens think things move slow here!

    Neutral Outlook
    No opinion of CEO
  2.  

    Management and Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ABCM in San Diego, CA
    Current Employee - ABCM in San Diego, CA

    I have been working at Comerica full-time (more than 3 years)

    Pros

    Sales goals are realistic
    MInimal Micromanagement
    Flexibility in going out to network and meet people

    Cons

    Limited resources
    No one likes to help and you have to fins answers yourself. If you cant find answers they tell you to find it out on connect which is not very clear
    Politics
    Pay structure is poor and bonuses are very low
    No growth and no advancement

    Advice to ManagementAdvice

    Need to improve on management
    Restructure bonuses
    Need to prived better health benefits ( They only cover 80% and you have to pay 20%)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Detroit, MI
    Current Employee - Project Manager in Detroit, MI

    I have been working at Comerica full-time (more than 8 years)

    Pros

    Company promotes movement to enhance experience, also provides great benefits.

    Cons

    Depends from department to department. There is no consistency between departments, what is a "company policy" in one department, or Comerica in general, is not "company policy" in another department.

    Advice to ManagementAdvice

    Hire based on skills/qualifications, not simply seniority. Experience should be considered in lieu of education for some positions.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    I have been with Comerica for almost six years, and I have felt rewarded and challenged throughout my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Comerica full-time (more than 5 years)

    Pros

    Great benefits, 401k plan, medical, dental, PTO and sick time. If you do well you get rewarded. I won a 2 night stay anywhere in the US, at participating Hyatts.

    Cons

    Comerica is a very large company, but they have very few departments in San Diego which restricts career path options if you don't want to leave San Diego.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Auburn Hills, MI
    Current Employee - Anonymous Employee in Auburn Hills, MI

    I have been working at Comerica full-time (more than 3 years)

    Pros

    1. Good support from Manager
    2. Extremely talented team members
    3. Eager to learn new tools/technology
    4. Hard/smart work environment
    5. Since it is a bank, many holidays to enjoy only if you are full time employee.
    6. Good benefits

    Cons

    Nothing specific. Every work place has some or the other deficiency, need to learn to live with it.

    Advice to ManagementAdvice

    None.

  7.  

    Safe but Stale Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Banking Center Manager in San Jose, CA
    Former Employee - Assistant Banking Center Manager in San Jose, CA

    I worked at Comerica full-time (more than 3 years)

    Pros

    Customer base is loyal and overall enjoyable. It has a small bank feel to it and you can really build relationships with co-workers and customers.
    There is an emphasis on sales, but the goals are very manageable. For the most part, you can excel as long as you are motivated and consistent (as with a majority of sales positions).
    Relative to other banks, base pay is also above average, however it is harder to increase your salary via commission.

    Cons

    It is too safe and stale of an organization for me. As you work your way up in management you will begin to inherit many workers that have been in the same job for 20 years. It is full of very nice people, however very mediocre professionally and can even be very immature. There were times when you take a step back and realize there are a dozen 40+ employees acting as if this was the bank version of "Mean Girls" where both men and women play.

    Advice to ManagementAdvice

    There is really no substantial difference between those that excel and those who don't at Comerica. I was able to move up, however you have to be in a very specific position to do so. Most of the time, the people above you are 20 year dead weight and there is nowhere to go up, you have to go out of the company to move your career along.
    Also, move into the 20th

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Going downhill fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time (more than an year)

    Pros

    Better than average compensation packages.
    Smaller than the big banks so everyone knows one another.
    Better hours than most corporate banks.

    Cons

    Comerica recently increased employee sales goals company wide. Unfortunately, their products did not improve along with those increases.
    Comerica ties performance reviews to sales goals, even for tellers. No incentive to make sales only punitive measures if an employee doesn't make their goals.
    Company is very much an "old boy's club" with select employees given preferential treatment.
    Human Resources department in Northern California very gossipy and it is not safe to report grievances to this department.
    Headquarters in Texas and Detroit are out of touch with modern banking. No remote capture deposit capability; no card swipe for in bank transactions; no transferring between accounts unless it is with same SS#; mobile banking often inaccessible. All company software ridiculously out of date. Transactions software is still using DOS! 90% of banking center computers are running Windows XP.
    Customers constantly closing accounts and moving funds to other banks.
    Coaching from management virtually non-existent.

    Advice to ManagementAdvice

    Stop tying sales goals to performance reviews. Punishing employees for not reaching sales goals is not the way to motivate sales increases. Use coaching, role playing, training and other positive avenues for increasing sales.
    Provide better training to management staff, especially in human relations. Current manager constantly bringing up controversial subjects for discussion among staff. This is a real no no.
    Stop allowing favoritism in promotions and hiring.
    For the love of god, please get with the current century. Upgrade ALL systems across the board.
    Create a smoother retail experience across banking centers.
    Incorporate customer experience surveys to better improve problem banking centers and managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Best bank I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Operation in Dallas, TX
    Current Employee - Loan Operation in Dallas, TX

    I have been working at Comerica full-time (more than 10 years)

    Pros

    Great benefits, caring employees and management, everyone is happy because everyone is being respected as a family, lots of opportunities for growth and encouragement and help to advance in your job.

    Cons

    Pay-scale may be below average standard. But several other benefits and stability compensates.

    Advice to ManagementAdvice

    Keep respecting your employees they are the back bone of your success.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Conservative company. Opportunity to move within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Comerica full-time (more than 10 years)

    Pros

    Good benefit package. Collaborative work between divisions to get things done.

    Cons

    Promotion process is not slow and painful. It takes more than outstanding work. You also need a boss that will fight with HR to justify it.

    Advice to ManagementAdvice

    There needs to be a more transparent path for promotions.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Consulting at Comerica

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Portfolio Consultant in Auburn Hills, MI
    Former Employee - Project Portfolio Consultant in Auburn Hills, MI

    I worked at Comerica as a contractor (more than an year)

    Pros

    Great people across the board

    Cons

    Too many fiefdoms competing for IS resources; the silos may be gone, but the picket fences are everywhere.

    Advice to ManagementAdvice

    Consolidate IS as much as possible to improve integration and velocity of projects through Project Portfolio.

    Recommends
    Neutral Outlook
    No opinion of CEO

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