Comfort Keepers

www.comfortkeepers.com

Comfort Keepers Reviews

Updated January 24, 2015
Updated January 24, 2015
122 Reviews
2.9
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Sarosh Mistry,
27 Ratings

Review Highlights

Pros
  • Being of benefit to our client base by making a difference in their lives (in 6 reviews)

  • They are very flexible about schedules, which is really nice if you are in school and need a job that you can work around school (in 3 reviews)


Cons
  • The challenge to being a caregiver is that the hours fluctuate as clients pass away or move into skilled nursing facilities (in 4 reviews)

  • Constantly changing job descriptions and hours for office staff (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was ok not much hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver in Woodland, CA
    Former Employee - Caregiver in Woodland, CA

    I worked at Comfort Keepers

    Pros

    Great management team and families to work for

    Cons

    Traveling to far for very little hours of work

    Advice to ManagementAdvice

    You were great

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The work itself is great, but it is simply too precarious to make a career out of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Companion Care Aid in Omaha, NE
    Current Employee - Companion Care Aid in Omaha, NE

    I have been working at Comfort Keepers

    Pros

    Work environment is phenomenal compared to other lines of work. You're given a great measure of agency and self sufficiency on the job, The work is rewarding and rarely tedious, and the agency is good at matching up clients with caregivers they need.

    Work-Life balance is great and scheduling is incredibly flexible. When times are good, this feels less like work and more like a community.

    Cons

    Extremely low pay for the work that's being done. Hours fluctuate wildly and you can go entire pay periods with barely any hours. Three hour shifts are common but undesirable to work as the way their pay system is set up, you are only making a couple more dollars than a two hour shift.

    Benefits are a joke; no medical insurance, just a prepay agreement with local hospitals that doesn't cover emergency services.

    Advice to ManagementAdvice

    Caregivers can tell that the office can afford to pay us significantly more, stop acting like your pay is generous or that the incentive plan is anything but a way to cut our pay retroactively if we make a mistake. My location discontinued the incentive program after it was outlawed in my state, but I assume other offices in other states still do it.

    We desperately need more consistency in hours, or at the very least a retainer fee to be paid so we don't get screwed if the office can't give us hours we need.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Love my Client!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Chicago, IL
    Current Employee - Caregiver in Chicago, IL

    I have been working at Comfort Keepers part-time (more than an year)

    Pros

    They are amazing at matching you with a client. Once I told them I play piano they placed me with a client who was a music teacher before he retired. We had such a great time together!

    Cons

    When a client is hospitalized you may lose hours unless they can find you a case to sub into but this is true for pretty much any home care company.

    Advice to ManagementAdvice

    I'd like more training throughout the year.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Care Aide in Chicago, IL
    Current Employee - Personal Care Aide in Chicago, IL

    I have been working at Comfort Keepers full-time (more than 3 years)

    Pros

    Very supportive work environment, good management and follow up.

    Cons

    The office is located downtown so parking is tricky.

    Advice to ManagementAdvice

    Hire more office staff to handle the phones.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Love this Place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Care Aide in Chicago, IL
    Former Employee - Home Care Aide in Chicago, IL

    I worked at Comfort Keepers part-time (more than an year)

    Pros

    Comfort Keepers offers excellent training and the management are very easy to talk to. They even offer a bonus for picking up last minute shifts.

    Cons

    Can't think of any cons at the moment.

    Advice to ManagementAdvice

    It would be cool if we could be issued an allowance for gloves and PPE instead of having it delivered. I think it would be faster/easier for everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Caregiver in Chicago, IL
    Current Employee - Personal Caregiver in Chicago, IL

    I have been working at Comfort Keepers full-time (more than 3 years)

    Pros

    I love caring for the elderly and Comfort Keepers makes it so much easier to do so. The office I work for offers PTO, holiday bonus, and they really listen when you need to talk.

    Cons

    They like to use email and have a websoite where you can review your schedule. I'm not the best with computers so I get mixed up with these. Caitlin is really helpful though and will review my schedule over the phone instead.

    Advice to ManagementAdvice

    I wish there were more group volunteer opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Very rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Bloomington, IN
    Current Employee - Marketing Manager in Bloomington, IN

    I have been working at Comfort Keepers full-time (more than 3 years)

    Pros

    Very caring, professional management,time off is flexible, office staff is easy to get along with and owners are fantastic! Everyone cares for the clients and employees and it shows.

    Cons

    The only con is that sometimes people do not understand the industry and the nature of the business which makes it difficult to make all of our clients/employees happy.

    Advice to ManagementAdvice

    Stay in communication with staff and clients, makes everyone's life easier.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Care Aide in El Cajon, CA
    Current Employee - Home Care Aide in El Cajon, CA

    I have been working at Comfort Keepers

    Pros

    Flexible schedules and great people to work with

    Cons

    Nothing as yet to not
    Iike

    Advice to ManagementAdvice

    Keep up good work

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Rewarding and flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mansfield, TX
    Current Employee - Anonymous Employee in Mansfield, TX

    I have been working at Comfort Keepers full-time (more than 8 years)

    Pros

    Caring people both inside company and clients

    Cons

    Full time around clock worry for staff and clients

    Advice to ManagementAdvice

    Be patient !

    Recommends
    Positive Outlook
  11.  

    A rewarding job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comfort Keepers

    Pros

    Always felt appreciated and valued

    Cons

    Stressful, on call shifts, stressful

    Recommends
    Positive Outlook
    Approves of CEO

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