Comfort Keepers Reviews

Updated March 31, 2015
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3.1
140 Reviews
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Recommend to a friend
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Sarosh Mistry,
33 Ratings

Pros
  • Being of benefit to our client base by making a difference in their lives (in 6 reviews)

  • They are very flexible about schedules, which is really nice if you are in school and need a job that you can work around school (in 3 reviews)

Cons
  • The challenge to being a caregiver is that the hours fluctuate as clients pass away or move into skilled nursing facilities (in 4 reviews)

  • Constantly changing job descriptions and hours for office staff (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. This company is simply incredible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Bradenton, FL
    Current Employee - Office Manager in Bradenton, FL

    I have been working at Comfort Keepers part-time (more than a year)

    Pros

    This company offers amazing customer service, and great management. We offer top of the line home health care.

    Cons

    I have yet to find any flaws within this company honestly, working here is a great experience.

    Advice to ManagementAdvice

    Continue doing exactly what you are doing, I truly appreciate all the time I have spent working for this company.

    Recommends
    Positive Outlook
  2. Very professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Lakeland, FL
    Current Employee - Caregiver in Lakeland, FL

    I have been working at Comfort Keepers

    Pros

    They put Caregivers First and offer flexibility

    Cons

    Can be emotionally draining and difficult schedules

    Advice to ManagementAdvice

    Offer a retirement plan

    Recommends
    Positive Outlook
    Approves of CEO
  3. Avoid the Tualitian Oregon branch!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver in Tualatin, OR
    Former Employee - Caregiver in Tualatin, OR

    I worked at Comfort Keepers (more than a year)

    Pros

    You can pick up as many hours/jobs you are willing to work as long as you don't car driving to hell and back, The office staff do try hard to help but they are overwhelmed.

    Cons

    poor support staff at the office though this is not always their fault, last minute calls to get a job filled cause someone did not show up, payroll almost always messed up ( not payed for hours worked) , You will be sent out to a job with little to no information about the client your caring for or worse the wrong information, You are told you will be trained with a new client your first time out this is a lie.

    Doesn't Recommend
    Negative Outlook
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  5. Do not recommend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CNA/Care Giver in El Cajon, CA
    Former Employee - CNA/Care Giver in El Cajon, CA

    I worked at Comfort Keepers full-time (more than a year)

    Pros

    Through Comfort Keepers, I have met and had the opportunity to work for some of the sweetest clients. I also gained a year of experience with a Healthcare Agency.

    Cons

    Lack of communication with both employees and clients, Unorganized staff (never sent me my pay stubs or other important documents), Underpaid their employees, Never expressed any appreciation for employees when receiving positive feedback from their clients, No raises, Took me off the schedule when I declined a shift that I was not comfortable in working for.

    Advice to ManagementAdvice

    Try not to talk so condescending to employees. Improve communication skills, if an employee shows up for a shift that was on their schedule but was not told that the shift has been cancelled, reimburse the gas that they wasted. Maybe pay employees a little more, if not possible, focus on how happy their clientele is feeling with that particular employee rather then whether or not they can cover a last minute shift for another employee.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. You get what you give.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comfort Keepers part-time (less than a year)

    Pros

    You create special bonds with those you care for.

    Cons

    Not trained well. Long shifts.

    Advice to ManagementAdvice

    Have higher standards when hiring employees.

  7. It was a good place to work.

    Current Employee - Caregiver
    Current Employee - Caregiver

    I have been working at Comfort Keepers

    Pros

    I liked the schedule an hours.

    Cons

    some of the clients were hard to deal with.

    Recommends
  8. Favorite Home Care Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Caregiver in Chicago, IL
    Current Employee - Personal Caregiver in Chicago, IL

    I have been working at Comfort Keepers full-time (more than a year)

    Pros

    Office staff is very friendly and they let you choose which cases you'd like.

    Cons

    Some hospice cases can be tough emotionally.

    Advice to ManagementAdvice

    Consider offering a 401K to caregivers

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comfort Keepers

    Pros

    Intrinsic rewards, Private, one on one interaction

    Cons

    No PTO, Start off pay is low,

    Advice to ManagementAdvice

    n/a

  10. Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Comfort Keeper in El Cajon, CA
    Current Employee - Comfort Keeper in El Cajon, CA

    I have been working at Comfort Keepers full-time (more than 5 years)

    Pros

    Love the mission of Comfort Keepers....to provide care to our clients as if we were caring for a member of our own family. There are many training opportunities. they have flexible scheduling and I like the ability to work one on one with a client and make a difference in someones life. It makes me feel good knowing i helped someone.

    Cons

    Overall this is a good company. Not everything is perfect but they have an open door policy so if i have a complaint I know someone will listen

    Advice to ManagementAdvice

    Continue with the positive attitude!

    Recommends
    Positive Outlook
    Approves of CEO
  11. But I'm not licensed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Comfort Keepers

    Pros

    Pick your own shifts, decent pay, opportunities for extra shifts, some clients are great easy hiring process

    Cons

    Comfort Keepers assigns clients that require more care than a caregiver can provide. For example Hoyer lifts, changing adult diapers, and help with catheter s

    Advice to ManagementAdvice

    Provide job training beyond just CPR

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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