Comfort Keepers Reviews

Updated April 6, 2015
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3.1
142 Reviews
Rating Trends
Recommend to a friend
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Sarosh Mistry,
33 Ratings

Pros
  • Being of benefit to our client base by making a difference in their lives (in 6 reviews)

  • They are very flexible about schedules, which is really nice if you are in school and need a job that you can work around school (in 3 reviews)

Cons
  • The challenge to being a caregiver is that the hours fluctuate as clients pass away or move into skilled nursing facilities (in 4 reviews)

  • Constantly changing job descriptions and hours for office staff (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA/HHA in Jacksonville, FL
    Current Employee - CNA/HHA in Jacksonville, FL

    I have been working at Comfort Keepers

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Meet nice people I love it

    Cons

    None at all management is wonderful and so are my clients

    Advice to Management

    Keep on smiling :)

  2. This company is simply incredible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Bradenton, FL
    Current Employee - Office Manager in Bradenton, FL

    I have been working at Comfort Keepers part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This company offers amazing customer service, and great management. We offer top of the line home health care.

    Cons

    I have yet to find any flaws within this company honestly, working here is a great experience.

    Advice to Management

    Continue doing exactly what you are doing, I truly appreciate all the time I have spent working for this company.

  3. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA/HHA in Fort Myers, FL
    Current Employee - CNA/HHA in Fort Myers, FL

    I have been working at Comfort Keepers full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Schedulers work with you and the hours you need.

    Cons

    Not enough support and training

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  5. The clients kept me there...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver in Marysville, CA
    Former Employee - Caregiver in Marysville, CA

    I worked at Comfort Keepers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Clients were amazing
    Paid mileage
    Offered some training for caregivers

    Cons

    Scheduling of hours was horrible. If you couldn't handle the huge caseload your hours would be cut back to almost nothing.
    Management was hard to approach and did nothing to help employees in cases of mismatched clients.
    Charging clients a huge amount for care, yet caregivers get minimum wage. No medical, no sick days, no vacation. Hard to support a family working for this company.

    Advice to Management

    Pay attention to those who go out and work for your seniors.
    Pay attention to your seniors.... Their more than just dollar signs for your company.

  6. Very professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Lakeland, FL
    Current Employee - Caregiver in Lakeland, FL

    I have been working at Comfort Keepers

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They put Caregivers First and offer flexibility

    Cons

    Can be emotionally draining and difficult schedules

    Advice to Management

    Offer a retirement plan

  7. Avoid the Tualitian Oregon branch!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver in Tualatin, OR
    Former Employee - Caregiver in Tualatin, OR

    I worked at Comfort Keepers (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You can pick up as many hours/jobs you are willing to work as long as you don't car driving to hell and back, The office staff do try hard to help but they are overwhelmed.

    Cons

    poor support staff at the office though this is not always their fault, last minute calls to get a job filled cause someone did not show up, payroll almost always messed up ( not payed for hours worked) , You will be sent out to a job with little to no information about the client your caring for or worse the wrong information, You are told you will be trained with a new client your first time out this is a lie.

  8. Do not recommend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CNA/Care Giver in El Cajon, CA
    Former Employee - CNA/Care Giver in El Cajon, CA

    I worked at Comfort Keepers full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Through Comfort Keepers, I have met and had the opportunity to work for some of the sweetest clients. I also gained a year of experience with a Healthcare Agency.

    Cons

    Lack of communication with both employees and clients, Unorganized staff (never sent me my pay stubs or other important documents), Underpaid their employees, Never expressed any appreciation for employees when receiving positive feedback from their clients, No raises, Took me off the schedule when I declined a shift that I was not comfortable in working for.

    Advice to Management

    Try not to talk so condescending to employees. Improve communication skills, if an employee shows up for a shift that was on their schedule but was not told that the shift has been cancelled, reimburse the gas that they wasted. Maybe pay employees a little more, if not possible, focus on how happy their clientele is feeling with that particular employee rather then whether or not they can cover a last minute shift for another employee.

  9. It was a good place to work.

    Current Employee - Caregiver
    Current Employee - Caregiver

    I have been working at Comfort Keepers

    Recommends
    Recommends

    Pros

    I liked the schedule an hours.

    Cons

    some of the clients were hard to deal with.

  10. You get what you give.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comfort Keepers part-time (less than a year)

    Pros

    You create special bonds with those you care for.

    Cons

    Not trained well. Long shifts.

    Advice to Management

    Have higher standards when hiring employees.

  11. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comfort Keepers

    Pros

    Intrinsic rewards, Private, one on one interaction

    Cons

    No PTO, Start off pay is low,

    Advice to Management

    n/a

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