Comfort Keepers

  www.comfortkeepers.com
  www.comfortkeepers.com

Comfort Keepers Reviews

Updated December 15, 2014
Updated December 15, 2014
107 Reviews
2.7
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Sarosh Mistry,
19 Ratings

Review Highlights

Pros
  • Being of benefit to our client base by making a difference in their lives (in 6 reviews)

  • They are very flexible about schedules, which is really nice if you are in school and need a job that you can work around school (in 3 reviews)


Cons
  • The challenge to being a caregiver is that the hours fluctuate as clients pass away or move into skilled nursing facilities (in 4 reviews)

  • Constantly changing job descriptions and hours for office staff (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Do Not Want to Comment in Wheeling, IL
    Current Employee - Do Not Want to Comment in Wheeling, IL

    I have been working at Comfort Keepers full-time (more than 8 years)

    Pros

    Diversity people who are employed.

    Cons

    Not well managed. Salaries not relevant to amount of work

    Doesn't Recommend
    Neutral Outlook
  2.  

    Way underpaid for the work you are expected to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Health Aide in Kettering, OH
    Former Employee - Home Health Aide in Kettering, OH

    I worked at Comfort Keepers part-time (more than an year)

    Pros

    The clients were usually nice. Flexible schedule and easy to get time off of you really needed it.

    Cons

    Never guaranteed hours or the same clients. Gas was way too expensive compared to what they paid you.

    Doesn't Recommend
  3.  

    Caring Company with high standards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Care Aide in Hilliard, OH
    Former Employee - Home Care Aide in Hilliard, OH

    I worked at Comfort Keepers part-time (more than 3 years)

    Pros

    Indepth and on going training provided; up to date information shared with employees towards understanding clients illnesses & best practices for dealing with those illnesses.

    Cons

    Entry level, low paying position. This is a job for someone who simply wants to care for others by helping and taking care of someone elses needs, it is not a job to earn a monetary reward.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Caregiver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver
    Former Employee - Caregiver

    I worked at Comfort Keepers part-time (more than an year)

    Pros

    Make your own schedule, flexibility, work with individuals, holiday pay, genuinely care about older adults and their caregivers

    Cons

    No benefits, no room for growth, there can be little to no communication between management and caregivers

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    The McDonalds of Home Health Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Nursing Assistant in Cumming, GA
    Former Employee - Certified Nursing Assistant in Cumming, GA

    I worked at Comfort Keepers full-time (more than an year)

    Pros

    Many work hours available for employees. i worked 80-100 a week

    Cons

    They care very little about the well-being of their clients or caregivers. Also, very unorganized, unprofessional attitude and LOW pay.

    Advice to ManagementAdvice

    If you want your business to succeed it is very important to put people (clients and caregivers) before money.

    Doesn't Recommend
    Negative Outlook
  7.  

    Great company with great opportunity's, all depending on the owner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comfort Keepers full-time (more than 3 years)

    Pros

    Compensation is good, great values all depending on the owner

    Cons

    needs health benefits, and paid timer off

    Recommends
    Approves of CEO
  8.  

    Experience Is Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comfort Keepers part-time

    Pros

    Very optimistic, great to work with such caring people

    Cons

    Not getting the hours I desired. I've only working at Comfort keepers for a month and a half, and already thinking of looking elsewhere for other work.

    Advice to ManagementAdvice

    If you guarantee someone 40 hours a week, then give them 40 hours a week. Tell someone upfront that hours vary week to week.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Rude owner and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Comfort Keepers full-time (more than an year)

    Pros

    Meeting some amazing clients. Helping seniors stay in their homes.

    Cons

    Rude owner, condescending head scheduler, GM/RN unsupportive of client/caregiver issues. Office only concerned about filling shifts and making money.

    Advice to ManagementAdvice

    Treat your staff appropriately. Don't sign clients whose needs are too complex for home care. Train and pay your caregivers better. If management is not willing to go out and fill shifts and work 60 hours a week then they shouldn't be so rude to the caregivers who are burnt out on constantly working overtime due to the office's inability to properly schedule and retain employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    unappreciated Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA/Care Giver in Salisbury, NC
    Current Employee - CNA/Care Giver in Salisbury, NC

    I have been working at Comfort Keepers part-time (more than an year)

    Pros

    they act like they care.

    Cons

    The company do not care about their employees , they place them in danger and act as if nothing is wrong. they try to trick you into giving medication which is against the law but do not want to pay you what you are worth. When a promotion becomes available you are over looked.

    Advice to ManagementAdvice

    start appreciating your employers more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    20+ hrs of uncompensated overtime per week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Coordinator in Memphis, TN
    Former Employee - Care Coordinator in Memphis, TN

    I worked at Comfort Keepers full-time (less than an year)

    Pros

    I guess the pay was decent

    Cons

    When they say that you are "on call" it means you are working. Just as you were in the office. You work 8 hours then go home and work 8 more with phone calls all through the night. They will stop for a few hours then start again at 5 am. Then you head into work (the phone ringing the whole time you're driving) to work another 8 hours. Often I would work a whole weekend straight through (48 hours). And you have to beg employees to go to work. Often they will call in minutes before a shift and you have to rush to fill it. Manager was a tyrant and no matter what you did it was wrong. Constant environment of stress, fear and bullying.

    Advice to ManagementAdvice

    Treat employees as human. Allow for human error and hold caregivers accountable so that care coordinators can do their job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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