Comfort Keepers

  www.comfortkeepers.com
  www.comfortkeepers.com
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Comfort Keepers Reviews

Updated September 14, 2014
Updated September 14, 2014
86 Reviews
2.9
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Sarosh Mistry,
9 Ratings

Review Highlights

Pros
  • Helping the clients and making a difference in their lives (in 4 reviews)

  • They will try to work with your schedule (in 2 reviews)


Cons
  • Cons would be clients pass away, move, decline severely and circumstances change (in 3 reviews)

  • The flexibility and emotionally rewarding aspects of the job help balance out the low pay (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    CNA

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA/Care Giver  in  Lomita, CA
    Current Employee - CNA/Care Giver in Lomita, CA

    I have been working at Comfort Keepers full-time for more than 3 years

    Pros

    Weekly pay, good clients locations

    Cons

    No support or concern for the employees.

    Doesn't Recommend
  2. 2 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA  in  Charlotte, NC
    Current Employee - CNA in Charlotte, NC

    I have been working at Comfort Keepers part-time for more than 3 years

    Pros

    Flexible work hours, down to earth management, open communication. Everyone is really nice. I have worked here for 3 years. They are always growing and always hiring.

    Cons

    Hours vary from week to but as long as you are a good employee that is reliable and flexible, you get more hours and opportunities than those who are not.

    Advice to ManagementAdvice

    I appreciate how cooperative and open the management staff are.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Caregiver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  Bloomington, IN
    Current Employee - Caregiver in Bloomington, IN

    I have been working at Comfort Keepers full-time for more than 3 years

    Pros

    I have been with the company for three and a half years, I have four clients that I assist in their home. One client lives in an assisted living facility and I go twice a month. I love my clients, they have became like my grandparents and I look forward to seeing them.
    While I am with my clients I help with cleaning, some meals and one client I help with showering and take her to go shopping.
    I like that I am not doing the same thing every day that it gets changed up. The management is great-they treat me well.

    Cons

    Anytime you take care of people it is very demanding-rewarding but hard. Burnout is common, people tend to forget to take care of themselves.

    Advice to ManagementAdvice

    Understand that caregivers work hard, it's a tough job and sometimes people forget.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    They will hire anyone just to get a body to cover their home care clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Office-Prefer Not to Say  in  Federal Way, WA
    Current Employee - Small Office-Prefer Not to Say in Federal Way, WA

    I have been working at Comfort Keepers full-time for more than 5 years

    Pros

    Their Marketing Representative has a heart of gold.

    Cons

    Little review of who they hire. They just want to fill a position so clients really don't know who they're getting to care for the seniors in their lives.

    Advice to ManagementAdvice

    Remember that you're hiring people to care for client's loved ones. Try to hire employees you would want to care for your own parents.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    CHEATED!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver  in  College Station, TX
    Former Employee - Caregiver in College Station, TX

    I worked at Comfort Keepers part-time for less than a year

    Pros

    Clients are sweet and great to work with.

    Cons

    Was told I needed to turn in items before receiving last check. I did so one hour later that same day. Next day when picking up my check, was told I was deducted for items because "the checks had already been printed." I was never told I would be deducted for items anyway, just "let me see if payroll has been processed." What good was it for me to turn in items when I was going to be deducted for them anyway?

    Advice to ManagementAdvice

    Better communication

    Doesn't Recommend
    No opinion of CEO
  7.  

    Caregivers are taken advantage of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Care Coordinator  in  Bellevue, WA
    Current Employee - Client Care Coordinator in Bellevue, WA

    I have been working at Comfort Keepers full-time for more than a year

    Pros

    Caregiving can be emotional rewarding and you can make a very real difference in someone's life. A good agency will try hard to match caregivers personalities and interests to that of the client.

    Cons

    I worked in the office as a care manager, so I know how much clients are charged, compared to how much caregivers are paid. Clients pay more than double the caregivers salary. That means the company keeps the majority of the money while the caregiver does 100% of the work for the client.

    Advice to ManagementAdvice

    Find ways to reduce costs, so that caregivers can be paid more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Office Staff was a mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Caregiver  in  Atlanta, GA
    Former Employee - Caregiver in Atlanta, GA

    I worked at Comfort Keepers full-time for less than a year

    Pros

    I really loved my regular clients. The hourly rate was good considering my work experience and I always had hours.

    Cons

    The office staff was awful at communication, they would give me the wrong addresses and sometimes change my schedule multiple times in a single day. There wasn't a bit of gas compensation, I once drove 172 miles round trip and didn't get a penny for it. I never knew my schedule and I was never given enough travel time between clients.
    Secondly, I was given orientation one morning for two hours and was then sent on an eight hour shift. I had no clue what I was doing and the client was one of the most difficult the company catered to.

    Advice to ManagementAdvice

    Actually do your jobs. Treat your caregivers and clients with respect and communicate with them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Caregiving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver  in  Roscoe, IL
    Current Employee - Caregiver in Roscoe, IL

    I have been working at Comfort Keepers part-time for more than 3 years

    Pros

    Wonderful people who need your help. If you don't need money and are looking for something to do it can be very rewarding.

    Cons

    Terrible hours, terrible pay, management doesn't care about you. No benefits. No rewards (except the love you feel for those you take care of) The families of the people you take care of think you are making good money - not.

    Advice to ManagementAdvice

    care about your employees - raises, rewards, more pats on the back.

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    Insane system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Comfort Keeper  in  Columbus, OH
    Current Employee - Comfort Keeper in Columbus, OH

    I have been working at Comfort Keepers part-time for less than a year

    Pros

    Love the clients....well some of them

    Cons

    They will text you up to 80 (one day I counted) times a day with job openings....Huge scramble always to fill open shifts...Office employees are condescending at times. No growth potential....stagnate job. Only if your desperate!

    Doesn't Recommend
    Neutral Outlook
  11.  

    not reliable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Shreveport, LA
    Former Employee - Anonymous Employee in Shreveport, LA

    I worked at Comfort Keepers full-time for more than a year

    Pros

    Meeting different people and rewarding when I could help them.

    Cons

    unfair management, not reliable on making payroll, Excessive turn over in Baton Rouge Corporate office.

    Doesn't Recommend

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