Commonwealth Bank of Australia
3.8 of 5 113 reviews
www.commbank.com.au Sydney, Australia 5000+ Employees

Commonwealth Bank of Australia Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.8 113 reviews

                             

91% Approve of the CEO

Commonwealth Bank of Australia CEO & Managing Director Ian Narev

Ian Narev

(53 ratings)

86% of employees recommend this company to a friend
113 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Legible work arrangements and reasonable work life balance opportunities"
    in 16 reviews
  • "There is a good culture of valuing employees and helping them in their professional development"
    in 5 reviews
Cons:
  • "Although a big advocate of work/life balance, in reality a lot of pressure on IT staff to meet deadlines and work over time"
    in 4 reviews
  • "As with any mega-organiastion there is a lot of 'red tape'"
    in 5 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Stable employment for those content with monotony

    Customer Service Representative (Former Employee)
    Perth, Western Australia (Australia)

    ProsJob security, compensation, opportunity for advancement.
    Work-life balance is generally pretty good and there is no corporate obligation to be the last one in the office.

    Cons"How would you rate my service today out of 10?" and such cheesy one liners make achieving KPI's rather painful. Not a particularly challenging or stimulating role.

    Advice to Senior ManagementEngage staff more to ensure pretty don't die of boredom

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great family-friendly employer

    Manager (Former Employee)
    Melbourne (Australia)

    ProsNice large and family friendly organization

    ConsInternal politics is the sole tool to promotion

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Was the best bank to work for in Australia...

    IT Projects (Former Employee)
    Sydney (Australia)

    ProsGreat bonuses if you performed, great employee technology relative to the other banks, work life balance is great but really depends on which business you work in.

    ConsCan be difficult to move to different business areas across the Bank particularly with significant staff cuts in 2012-2014 (such cuts are flying under the media radar). The leadership style of senior management is still patchy. Becoming more of a cut throat banking business. The activity based working environment has meant more staff in your work environment with reduced personal and work space.

    Advice to Senior ManagementThe Bank used to be a great place to work. Politically challenged.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    In the beginning the working experience was great and then because of management changes it became ok to work there.

    Customer Service Specialist (Former Employee)
    Perth, Western Australia (Australia)

    ProsI got along really well with all the staff members and even people from management were also fine to work with. It was a very understanding environment and as long as you show that you're willing to work and be a team player then it was all ok.

    ConsThe pay didn't reflect the amount of work that people actually put into even if there were bonuses involved. The sales target was horrendous and stressful.

    Advice to Senior ManagementThey should listen to suggestions with an open ear and be receptive to it. I think some people in upper management need further training in how to be better people and not be so arrogant sometimes.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    A big well run bank

    Database Administrator (Former Employee)
    Sydney (Australia)

    ProsGood processes,
    very good staff,
    thorough training,
    some great technology,
    great offices

    ConsBureaucracy (eg replace PCs after 3 years exactly, regardless of need and even when it costs 2 weeks to get new PC working properly),
    reluctance to spend,
    plenty of old inefficient machines,
    too many offices,
    no job security

    Advice to Senior ManagementSimplify bureaucracy,
    listen to technical staff (they often know the best place to spend money, even if they can't write up a ROI justification in the right form),
    get out and meet people

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Good opportunity, nice people

    Product Manager (Former Employee)
    Sydney (Australia)

    ProsGood place to learn
    Good co-workers and culture

    ConsSlow decision-making process
    Beurocratic and a lot of red tape

    Advice to Senior ManagementAttend to development plans more

    – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Good place to work

    Anonymous Employee (Current Employee)

    ProsGood work life balance
    Large scope of career opportunities
    Good social culture
    Supportive people leaders
    Great graduate program

    ConsNo international presence due to heavy investment in domestic market
    Some offices located out west. (Main head office is in City though)

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    • Culture & Values
           
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    Good Company, Could be a lot more than a retail bank

    Transaction Banker (Former Employee)
    Brisbane (Australia)

    ProsStrong brand and quality products

    ConsGovernment hangover which can stop creative thinkers.

    Advice to Senior ManagementWork on development paths for employees and better access to senior management.

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Progressive, good work life balace

    Business Analyst (Current Employee)
    Sydney (Australia)

    ProsThe organization is Progressive, good work life balance, nice teams and people, multicutural and flexible. There are plenty of internal opportunities to move across teams

    ConsYou might be a small cog in a machinery - no other cons. It is a great place to be working in.

    Advice to Senior ManagementNeed to reduce some procedures and authorizations - it is reducing the speed of operating and making strategic moves

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Mediocre

    Market Risk (Former Employee)
    Sydney (Australia)

    ProsModicum of opportunities for internal advancement and skills development. Some intelligent and experienced individuals, that act as mentors and excellent resources, but they are sparsely located around the bank, and take effort to find.

    ConsBureaucratic, low accountability, Slow to rectify errors in policy and defensive of these erros, when they are highlighted. More inclined to protect margins and safeguard existing practices, rather than adapt, change and least likely to lead any change.

    Advice to Senior ManagementAccountability.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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