Commonwealth Bank of Australia Reviews

Updated March 29, 2015
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3.5
194 Reviews
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Commonwealth Bank of Australia CEO & Managing Director Ian Narev
Ian Narev
98 Ratings

Pros
  • Work life balance is fair for project work with option of time in lieu for weekend work (in 23 reviews)

  • Good culture of promoting within and the opportunities are there (in 10 reviews)

Cons
  • Still lots of red tape (but less than other Aussie banks out there) (in 9 reviews)

  • Work life balance is not good, generally long hours expected (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    1 person found this helpful

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (Teller) in Lidcombe (Australia)
    Current Employee - Customer Service Representative (Teller) in Lidcombe (Australia)

    I have been working at Commonwealth Bank of Australia

    Pros

    If you like helping others, then this is for you. You get a sense of satisfaction from helping your customers. Every workmate is friendly, and the company is very flexible - they are open to negotiations (e.g. working hours, pay, etc.) so work-life balance is good. Also get financial benefits.

    Cons

    Weekly targets need to be met - feels pretty sales orientated. So if you are not that much of a sales person, it will be a challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  2. x

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Commonwealth Bank of Australia full-time

    Pros

    job security, competitive salary, breadth of work

    Cons

    slow, lack of career development opportunity

    Advice to ManagementAdvice

    x

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful

    Working for an Australian Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banker in New York, NY
    Former Employee - Banker in New York, NY

    I worked at Commonwealth Bank of Australia

    Pros

    Small Bank with good credit rating. Nice people, good working atmosphere where everyone knows each other and what their job functions is.

    Cons

    You will always be an Australian satellite office that operates in the same manner as home office. Systems are fragmented and outdates.

    Advice to ManagementAdvice

    Integration and updating of systems are definitely needed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Below Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commonwealth Bank of Australia full-time (more than 3 years)

    Pros

    Decent people, nice office and social.

    Cons

    Management is in Sydney. Anyone that can make things happen sits half way around the world. As a result they have a distorted view of what it really takes to succeed in the U.S.

    Advice to ManagementAdvice

    Make a real investment in the U.S. Get rid of the dead weight and straighten out your compensation structure.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. Conservative bank, nice employer on working condition, EEO and people development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commonwealth Bank of Australia full-time

    Pros

    Inclusive, humble and people/leaders are very kind and they value their people, invest on their career and development. Nice working environment and nice team members.

    Cons

    Too conservative sometimes and the risk-taking action/decision is not popular, which may limit the business expansion.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Get ready to become an Aussie

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commonwealth Bank of Australia

    Pros

    Small office, so you know so much about everyone (good or bad?)

    Cons

    The Aussie way of life, H.O. have a worls away so things get done at a snails pace

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8. Largely positive

    Current Employee - Senior Business Analyst in Darling Harbour (Australia)
    Current Employee - Senior Business Analyst in Darling Harbour (Australia)

    I have been working at Commonwealth Bank of Australia

    Pros

    The workplace venue in Sydney Darling Harbour is amazing with lots of spaces to collaborate when working with others
    Lots of projects means secured work for contractors
    People are friendly
    Projects are setup where majority of people are colocated
    Some projects exposed to operate in a Scrum/ Agile approach

    Cons

    Large company means more red tape when working on projects or trying to resolve issues
    Low paying for permanent staff members
    Working from home not allowed for all staff members

    Recommends
    Positive Outlook
  9. Great place to work - nice perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Commonwealth Bank of Australia

    Pros

    great building -very innovative for a bank

    Cons

    very big and matrixed - can be difficult to navigate

  10. Inspirational leadership, challenge, stretch, development and fascinating people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager In Human Resources Department in Sydney (Australia)
    Current Employee - Manager In Human Resources Department in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia

    Pros

    Lots of autonomy to drive your experience day-to-day, let alone year-to-year. With the right manager, you will experience lots of flexibility to maintain work/life balance. You're treated like an adult and shown trust to get the job done how you think it should be done, and held accountable for the outcomes, not the method (provided it's within our values). Endless career development opportunities - you can have a 10 year career here and accumulate the variety of experience that you'd otherwise need to leave three companies to achieve.

    Cons

    Big corporate where sometimes things can move a little slower in terms of decisions being made and stakeholdering to ensure all impacted parties are consulted. Like any other large employer where there are thousands of managers, it's very difficult to guarantee all leaders will be inspirational, flexible and empowering. The ones I've worked for are but I'm aware of others who aren't as strong in leadership capability. I'd advise knowing who you're going to work for to ensure they are a good fit for you. Remuneration is ok - base salaries are middle of the road and bonus potential is good.

    Advice to ManagementAdvice

    Hold poorer leaders accountable and differentiate on performance. Too many poor leaders are able to continue in their role due to perceived individual performance i.e. they are hands on and controlling, and they are the face of their team's work. We have many empowering leaders who support their people and shine through their people. They need to drown out the others and more could be done by Exec leaders to manage out any of the remaining old style, dysfunctional leadership culture that exists in pockets. I must say we are better than most in fairness.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Better than other Big Banks but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Manager
    Current Employee - Executive Manager

    I have been working at Commonwealth Bank of Australia full-time (more than 10 years)

    Pros

    Stability, technology, remuneration. Like many large banks, there are plenty of opportunities if you are good and proactive. Becoming more focused on the customer.

    Cons

    Lack of diversity, different opinions and inclusion. Seems like the same type of leaders at the top. Would be good to see different industries, different cultural backgrounds at the top.

    Advice to ManagementAdvice

    Be open to different views. Get some diversity in senior leadership roles (not just gender).

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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