Commonwealth Bank of Australia

www.commbank.com.au

Commonwealth Bank of Australia Reviews

Updated January 26, 2015
Updated January 26, 2015
171 Reviews
3.6
171 Reviews
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Commonwealth Bank of Australia CEO & Managing Director Ian Narev
Ian Narev
85 Ratings

Review Highlights

Pros
  • Work life balance is fair for project work with option of time in lieu for weekend work (in 23 reviews)

  • Good culture of promoting within and the opportunities are there (in 10 reviews)


Cons
  • Still lots of red tape (but less than other Aussie banks out there) (in 9 reviews)

  • Work life balance is not good, generally long hours expected (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Commonwealth Bank of Australia

    Pros

    Environment, friendly colleagues and staff

    Cons

    Income, no set path to grow, feels like a call centre

  2. 1 person found this helpful  

    Hit and Miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commonwealth Bank of Australia

    Pros

    The pressure to perform isn't as high as our IB colleagues - with respect to the institutional part of the Bank. This is changing however, with performance expectations increasing in order to keep up with a more competitive market place.

    Cons

    Training is non-existent, very political environment to work in. My experience has taught me first hand that it's who you know, not what you know that leads to success (well in this company). It's random whether the best performer is promoted. Remuneration is disconnected from the broader market, which (while unspoken) is acknowledged informally. Senior management get remunerated quite handsomely however. The systems are truly appalling.

    Advice to ManagementAdvice

    Take care of good performers who go above the "CBA standard" - given how the business has taken a harder line on performance recently, more work needs to be done to identify where the weak and strong links of the chain are. Currently that decision is in the hands of a couple select people.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Commonwealth Bank of Australia Response

    Jan 12, 2015Employer Brand Specialist

    Thank you for your feedback. At CommBank, we aim to offer a wide range of sources of support - such as regular development discussions, training courses, on-the-job coaching and mentoring ... More

  3.  

    started ok but then politics began

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security in Sydney (Australia)
    Former Employee - Security in Sydney (Australia)

    I worked at Commonwealth Bank of Australia full-time (less than a year)

    Pros

    looks good on cv. not too long hours. big company so always some good people around.

    Cons

    internal teams compete for resources. outcomes not looked at. just who you are friends with. middle mgt is up themselves

    Advice to ManagementAdvice

    sort out middle mgt. they are not interested in what is best for company

    Doesn't Recommend
    Positive Outlook
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  5.  

    Stable and rewarding.....if one engages and strives to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sydney (Australia)
    Current Employee - Manager in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time (more than 5 years)

    Pros

    Commonwealth Bank is a large organization with above average IT systems (compared to competitors). Given the size this also provides stability and in my personal opinion, decent wage scale and bonus/stock rewards. Obviously this depends on the business unit your in and also the senior manager as they ultimately decide the amount of pay rises and STI (bonus) payments if any.
    Good team culture if your prepared to adjust and be involved. Senior management can only go so far, so i've learnt its up to the individual to make it how they want or seek it someone else. There are many different people with different personalities and backgrounds so you dont have to stick with your immediate team. CBA provides various networking events, sports/fitness sessions, etc which are a good way to expand your social circle.

    Cons

    Some people complain about limited career opportunities and reward/recognition, but i would have to only partly agree. Whilst it is hard to move to other roles, especially if its a completely different Business unit, that's where networking and building contacts (particularly with other senior managers) comes in handy. CBA is a very large organization, so that is a Pro and a Con as your competing in a larger pool for limited roles. The hiring manager would also be more inclined to hire someone they know or gets a good referral from. At the same time, taking into account pay expectations.
    Reward and recognition is also shown but limited. You would have to show you've done a fantastic job and be vocal about it. Senior managers are more inclined to reward their "revenue generators" as lets face it, its a sales culture and that's what their performance is based on. So if they can keep their key sales people happy, they will keep performing.

    Advice to ManagementAdvice

    Senior Management - Be more involved and engaging with the wider team - you will get alot of great feedback if they trust you.
    Direct line managers, reward your staff if they do a great job or put in extra effort. It doesn't cost your anything. If not, one day you will find yourself with bitter staff or no staff at all.

    Recommends
    Positive Outlook
    Approves of CEO

    Commonwealth Bank of Australia Response

    Jan 4, 2015Employer Brand Specialist

    Thank you for your feedback and insights - we appreciate your honesty. We hope that this will be helpful for anyone who is interested in working with us. Have a great day!

  6.  

    Senior Technical Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Business Analyst in Sydney (Australia)
    Current Employee - Senior Technical Business Analyst in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia

    Pros

    Good culture, Innovation, Agile, Management is focusing on customer focused products

    Cons

    A lot of Red Tape

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It's hard work, but you're working with the brightest at what they do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Sydney (Australia)
    Current Employee - Service Manager in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time (more than 5 years)

    Pros

    The culture of innovation in IT, and the support across the organisation for finding better ways to do something

    Cons

    Internal finance aren't innovative - it's still annual budgets, and if you get those wrong, you're not going to find it easy. There is no tolerance of failure, which unfortunately undermines the talk of innovation.

    Advice to ManagementAdvice

    Support small scale failure in teams with actual budget allocations (just like you do with stretch).

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Mixed review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time (less than a year)

    Pros

    -Lots of good people
    -Great opportunities for latest technology
    -High training budget
    -Lots of opportunities to move within the bank

    Cons

    -Many incompetent managers who have been there for 10+ years
    -Inconsistent team culture/work life balance
    -Very political
    -Hot desking

    Advice to ManagementAdvice

    Have managers with more than 1 direct report
    Get senior managers with management experience

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Customers first

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commonwealth Bank of Australia

    Pros

    As cba puts customer first you can be sure that at all times you are working for what is important - the customer
    employees are appreciated for what they do and will always be taken care of

    Cons

    Limited options for roles in other countries.

  10. 1 person found this helpful  

    Can't wait to leave this organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Officer in Sydney (Australia)
    Current Employee - Operations Officer in Sydney (Australia)

    I have been working at Commonwealth Bank of Australia full-time (more than 3 years)

    Pros

    None, maybe the location...All the major office sites are well connected but I guess that is something common with any of the big four banks

    Cons

    No career progression
    Worst management (junior & middle level) ever, in my 10 years of professional life I am yet to see such a bunch of incompetent managers.
    Prefrential treatment and no cumminication
    Training and HR don't exist.
    No matter how sincere and hard working you are don't expect any appreciation and forget about vertical or even horizontal movement

    Advice to ManagementAdvice

    Engage with employees , provide them with training and help them in their career progression
    HR should be a real function and should be involved in half-yearly or annual reviews
    Employees aren't just numbers, value them and it will be easier to work towards common goals

    Doesn't Recommend
    Neutral Outlook

    Commonwealth Bank of Australia Response

    Jan 4, 2015Employer Brand Specialist

    Thank you for your feedback. We’re sorry that you feel this way and we will certainly pass on your feedback to our HR team. At CommBank we strive to offer support for training and development, as ... More

  11. 2 people found this helpful  

    Great company, culture and ability to execute

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Commonwealth Bank of Australia full-time (more than 3 years)

    Pros

    The organisation is abundantly clear with its direction, vision and purpose. Staff understand this well, and have the autonomy to operate within these parameters to bring combine innovation and continuous improvement very well.

    Cons

    Adopts the McDonald's model to business. A thin layer of management (thinkers), and a whole lot of doers, often who are underpaid for their skills, capabilities and experience relative to what you can be compensated for elsewhere in the market place

    Advice to ManagementAdvice

    Reconsider unachievable bonus targets and structure.

    Recommends
    Neutral Outlook
    Approves of CEO

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