Community Coffee

  www.communitycoffee.com
  www.communitycoffee.com
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Community Coffee Reviews

Updated August 25, 2014
Updated August 25, 2014
13 Reviews
3.0
13 Reviews
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Matt Saurage
5 Ratings

Employee Reviews

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  1.  

    I had a great experience with Community Coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Sales Representative  in  Dallas, TX
    Former Employee - Route Sales Representative in Dallas, TX

    I worked at Community Coffee full-time for more than 8 years

    Pros

    Great pay, Good Benefits, Great working environment and fair management team.

    Cons

    Long hours 55 to 60 a week, pressured for new business daily, at times you feel like your on an Island alone.

    Advice to ManagementAdvice

    Branch Manager was great, Area Manager was very self serving and one of the two Supervisors had no clue or the experience to be doing the job he had been given.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A company in mist of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Coffee full-time

    Pros

    Family owned, strong product brand in core market.

    Cons

    Unreasonable sales goals. Upper management plays favoritism. Work life balance is often preached but never practiced.

    Advice to ManagementAdvice

    Being the first company core value is the employee, I suggest senior management and H.R. starts looking into practices of it's leaders at the branch level and above. GM's managing by intimidation is business as usual. Loyalty to tenured employees is disappearing. Promotion from within has no balance against hiring Mgmt from the outside. Do not let a once great family owned company become just another "what have you done for me lately" growing company. It's already happening. Do something about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Enjoyed my experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Baton Rouge, LA
    Former Employee - Marketing in Baton Rouge, LA

    I worked at Community Coffee as a contractor for less than a year

    Pros

    Free Coffee
    Clean Environment
    Nice Staff
    Flexibility in Schedule

    Cons

    I don't have any at this time

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Horrible Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Coffee

    Pros

    Free Coffee and that's really about it. There are no pros working for this company. Explanation provided in the cons section.

    Cons

    Rude Customers
    Home Office SUCKS
    underpaid and overworked
    Extremely unappreciated
    They hire any "recovering" drug addict and/or alcoholic
    They just suck

    Advice to ManagementAdvice

    Stop treating employees as if they're expendable. You want people to stay with the company and "advance" so you say but you make them grovel and apologize to customers who wouldn't look twice if one of us were in need of help. Especially at the Our Lady of the Lake Kiosk. Yes I understand the customer is always right but there needs to be a line drawn. I did not come to work to be treated as if I'm beneath someone because I make coffee. If you would leave home office sometimes and come into the stores you would understand the struggle of having to deal with some of these people you make us apologize to because of hearsay.

  6.  

    Great Company! Wish I still worked there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coffee House District Manager  in  New Orleans, LA
    Former Employee - Coffee House District Manager in New Orleans, LA

    I worked at Community Coffee full-time for more than 8 years

    Pros

    Benefits, 401K Match, Training, People, Co that gives back and gets the employees involved.

    Cons

    None! My experience was one to remember!

    Advice to ManagementAdvice

    Take risks on people!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Coworkers make the job worth it. Management sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Baton Rouge, LA
    Current Employee - Barista in Baton Rouge, LA

    I have been working at Community Coffee part-time

    Pros

    Coworkers are close and we always have fun together while working. Free drinks on shift is a nice perk. Regulars are always nice to see and visit with.

    Cons

    Underpaid and overworked. The customers can be extremely rude at times. Expectations from management regarding drive thru time, etc., are unrealistic. Management breathes down your throat but doesn't understand what it actually is to work in the shop. They expect too much, especially for the little amount of pay we receive.

    Advice to ManagementAdvice

    Get in the store and see what it actually is to work. It's not so black and white and easy as you guys seem to think. Honestly, upper management wouldn't be able to make it through 1 shift.

  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Manager  in  Austin, TX
    Former Employee - Territory Sales Manager in Austin, TX

    I worked at Community Coffee full-time for more than 3 years

    Pros

    Growing Company, Plenty of advancement opportunities,

    Cons

    Its a growing company and has some growing pains

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Family run, and family oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Coffee

    Pros

    Solid support and opportunity to grow

    Cons

    Sales structure may be changing

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Sales Dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Community Coffee full-time for more than 3 years

    Pros

    Great Location Team, Good Benefits, Company Car, Great Brand, Quality Product,

    Cons

    With every promotion I took a pay cut.
    Huge disconnect between facilities and Home Office.
    Lots of Volunteer hours with zero payback or acknowledgement
    Favoritism from GM's all the way to VP (Fraternization)

    Advice to ManagementAdvice

    Watch what happens at night at Share the Passion and the "clicks" that get together.
    Professionalism goes out the window when it comes to GM's and VP.
    Fraternization

    Doesn't Recommend
    Neutral Outlook
  11.  

    Enjoyed the work immensely; enjoyed the coworkers as well. Upper management and opportunities were the pits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Barista  in  Prairieville, LA
    Former Employee - Lead Barista in Prairieville, LA

    I worked at Community Coffee part-time for more than a year

    Pros

    Fun job; flexible work shift; great opportunity to learn excellent customer service.

    Cons

    Minimal opportunity for advancement; negative attitude from home office; no appreciation of staff at coffee shop level.

    Doesn't Recommend
    No opinion of CEO

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