Community Counseling of Bristol County

www.comcounseling.org
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Community Counseling of Bristol County Reviews

Updated May 12, 2015
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7 Employee Reviews

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  1. A good place to gain experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Taunton, MA
    Current Employee - Anonymous Employee in Taunton, MA

    I have been working at Community Counseling of Bristol County full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Compassionate organization, provides decent benefits.

    Cons

    Not a lot of room for advancement. Management is inconsistent.


  2. Intensive Care Coordinator

    Current Employee - Therapeutic Mentor/Therapeutic Training and Support Counselor in Taunton, MA
    Current Employee - Therapeutic Mentor/Therapeutic Training and Support Counselor in Taunton, MA

    I have been working at Community Counseling of Bristol County (More than 3 years)

    Pros

    Great supervision, excellent benefits, rewarding job.

    Cons

    Salary is low and it can be overly regulated.


  3. Mismanaged, tone-deaf when it comes to employee needs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Taunton, MA
    Former Employee - Case Manager in Taunton, MA

    I worked at Community Counseling of Bristol County full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    For the most part, front line workers are committed to their work. Benefits are halfway decent, although the pay is horrendous.

    Cons

    At best, the executive management team is tone deaf to employees' needs. At worst, they are downright hostile. As others have said, policies seem to be arbitrary and unfair. I saw several people get fired for no reason. It was heart breaking. They were literally reminded that they are "employed at will" and let go for no other reason. Also, if you are looking for upward mobility, look elsewhere. Open positions are frequently filled from the outside.

    Advice to Management

    Get a clue about how to treat employees fairly and you won't have a revolving door on your front line.


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  5. Mental Health Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Worker in Taunton, MA
    Former Employee - Mental Health Worker in Taunton, MA

    I worked at Community Counseling of Bristol County full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Strong feeling of team. Middle management very supportive. Challenging clients, but rewarding work. Developed long term friendships with fellow staff members. Many employees show a strong commitment to the clients. Company instituted training sessions to improve performance of local division.

    Cons

    Upper management could have a better understanding of employee needs. Upper management seems disconnected from issues concerning employee satisfaction.

    Advice to Management

    Some policies seemed unbalanced, arbitrary, or random. Maybe a policy committee comprised of a diverse mixture of management and staff would produce better results.


  6. Young and laid back atmosphere for CSP case managers, but low pay, not enough resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSP Case Manager
    Current Employee - CSP Case Manager

    I have been working at Community Counseling of Bristol County full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Laid back atmosphere, young staff. Inside of your 9-5 hours you make your own schedule. Occasionally, you really do make a difference in someone's life (ie getting someone out of homelessness or helping someone quit their substance abuse). Supervisors are down to earth and supportive. Time off is given with no fuss. Miles you put on your care are paid back at about 45 cents a mile.
    Tuition reimbursement for graduate school.
    Good experience for resume (you are essentially a social worker, which many companies recognize as a tough, detail-oriented job).
    Life outside of work is respected- you are expected to leave at 5 (as opposed to other salaried jobs expecting you to stay an hour or two later).

    Cons

    Low pay (28k starting), few computers and office supplies to go around. Encouraged to over-bill Masshealth for things (eg tax payer money).
     Sometimes you have to help scum bags and moochers sign up for welfare they don't need when they really should be getting a job.
    You get some entitled and ignorant clients sometimes (and sometimes you get sweethearts- just the luck of the draw).
    Not well trained to deal with suicidal clients who see you as a therapist-type support.
    You have to drive your clients around in your own car- either you get commercial drivers insurance (costs extra) or you risk getting sued by your client if you get in an accident.
    Not much room for advancement.
    Changes in company policy coming down all the time, which usually end up bloating your office work to increase billing.

    Advice to Management

    Ask CSPs more for input on company policy changes. The community support program could be run a lot more efficiently if only we were asked. Please invest in more computers for offices.


  7. Great mission, great staff, good top management, but poor infrastructure and communications

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Community Counseling of Bristol County full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    This company serves seriously mentally ill people with compassion and respect, and provides behavioral health and substance abuse services, housing, and other support services to children, adults and seniors. The CEO is a dedicated and compassionate man, who provides the best benefits he can to the employees given the reality of funding at the present time.

    Cons

    Their size has outgrown their systems, so there is a frustrating degree of disorganization and communication gaps. The CFO is much too involved in clinical and facility operations that are not her areas of expertise and causes internal divisions that are not necessary or helpful.

    Advice to Management

    The organization needs better communication, a real HR department and a real IT department, not just "fill-ins". Listen more to the employees about what is important to us. We have a new COO Let him do his job.


  8. Management is out of touch with direct staff and daily happenings with clients.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Community Counseling of Bristol County full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Some of the clients truly appreciate what the staff do for them and show this appreciation with words and actions.

    Cons

    Many of the clients don't appreciate all that staff do for them and will knock down staff verbally and management says, "Clients are mentally ill, what do you expect"? Staff aren't supported with high-risk clients. Other cons are poor health insurance and problems with claim reimbursement.

    Advice to Management

    Get input from direct staff regarding client care because we have daily contact with them and know them best. Have management spend the day with clients and staff to realize the issues both face on a day-to-day basis to help management better understand concerns.



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