Community First Credit Union

www.communityfirstfl.org
Engaged Employer

Community First Credit Union Reviews

Updated April 14, 2015
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3.0
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Recommend to a friend
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John Hirabayashi
2 Ratings

12 Employee Reviews

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  1. Happy Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Community First Credit Union full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People are awesome. They are very caring, helpful and knowledgable.

    Cons

    Not the largest credit union yet.

    Advice to Management

    Always show gratefulness for the good things as you keep looking for ways to grow and to be number one in the community for banking.


  2. Helpful (2)

    Worst job I've ever had!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller Part Time in Jacksonville, FL
    Former Employee - Teller Part Time in Jacksonville, FL

    I worked at Community First Credit Union

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co workers who are there to help.

    Cons

    Unattainable sales goals, you are never good enough even when you reach their unattainable goal you can always do more, not flexible with schedule, very stressful work environment, management plays favorites, acts like a bank not a credit union, management regularly left before customers who were known to start arguments would walk in, management doesnt back the tellers up. We would say one thing and then they would go to the branch manager and he would do it anyways undermining our little authority.

    Advice to Management

    Treat everyone equally, be nice, it doesn't help to ask us twice a day how many products we had sold. It just makes the job more unbarable. Remember, you are a credit union! You are here to serve the people not sell the people stuff they dont need.


  3. Helpful (1)

    The good days are a thing of the past.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Jacksonville, FL
    Current Employee - Member Service Representative in Jacksonville, FL

    I have been working at Community First Credit Union full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    coworkers are like family, decent pay.

    Cons

    Long hours, unrealistic goals, lack of concern for branch staff.

    Advice to Management

    decisions that impact the staff should be addressed to the staff. Corporate has no idea what branch life is like.


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  5. Helpful (1)

    It's all about the money!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Jacksonville, FL
    Former Employee - Anonymous in Jacksonville, FL

    I worked at Community First Credit Union full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, flexible hours, benefits. Hard working co workers who stick by you.

    Cons

    Unattainable sales goals. Major disconnect between Headquarters and Branches. Upper management is all about making money. More like a bank than a credit union.

    Advice to Management

    Get out of your offices at HQ and learn what it is really like in a Branch setting.


  6. Would never recommend this "Best Place to Work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Community First Credit Union full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great hard-working loyal knowledgeable co-workers

    Cons

    Mgmt is not really interested


  7. C1 is a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Community First Credit Union full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good pay, good co-workers, definitely a place you can find a career at, not just a job to get by. If you show your skills and abilities excel in certain areas, they do not hesitate to get you on the right path.

    Cons

    Nothing major, some members can be difficult but management provides the ability to dissolve problems and please even the most difficult members.


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Jacksonville, FL
    Former Employee - Member Service Representative in Jacksonville, FL

    I worked at Community First Credit Union full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The credit union is a great company. It is run by an executive team who really cares about the employees, the members, and the community. The benefits are very good and they provide the ability to advance. They are very big on taking care of the members, which is better than working for a company who treats people like dirt.

    Cons

    There are not any real cons, but if I had to come up with something it would be the lack of training for new Member Service Rep's (Bankers.) However, when I left the position they working on new training to improve that. Also, the pay might be a bit low compared to the big banks, but its totally worth it.

    Advice to Management

    Keep up the good work.


  9. Community First is a great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Jacksonville, FL
    Current Employee - Teller in Jacksonville, FL

    I have been working at Community First Credit Union full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work with excellent pay, benefits and Leaderhsip Team. Not sure where some of the other employees have had their head stuck that posted on here because a raise and bonus was paid to the employees this year. Oh, maybe your too busy being negative and running your mouth to get your job done so you did not receive a bonus or raise? Wow don't hear that very many companies are awarding staff with raises, full health insurance coverage at no cost to the employee, no cost dental insurance, annual bonus, 401K matching and retirement contribution?? If you are so unhappy please leave and go get a job somewhere else so the rest of us can continue working for a great organization and not have negative people like you around. I guess you sure don't mind taking a paycheck bi-weekly from the credit union that you describe as awful?!?

    Cons

    No cons compared to other organizations.

    Advice to Management

    Continue the great work!


  10. Helpful (1)

    Poor leadership by senior management has to led the decline of Community First

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Community First Credit Union

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Community First has some of the most dedicated employees who are dedicated to helping their members. Adequate pay, although no substantial raises in years and good benefits package.

    Cons

    A total lack of business knowledge and poor decisions by senior management has led to the decline of Community First. They have been losing substantial money for years and it continues today. Senior management is more concerned about keeping their high paying jobs than they are the condition of the employees and the money of the membership. The term, "be grateful you have a job" is used quite a bit. Employee overall morale is horrible and senior management seems to have no idea of how to correct this problem. The problems at Community First are beginning to be heard in Jax and they are having trouble hiring and retaining competent employees. Overall there is a real lack of confidence in senior management's ability to lead.

    Advice to Management

    Stop the country club atmosphere between the volunteer board and senior management. This is serious business and you seem to have no idea on how to correct the many problems this institution has as a result of your incompetence. Stop floating trial baloons to see what might work and find some ideas that will work or get out of the way.


  11. Community First Credit Union

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Appleton, WI
    Current Employee - Anonymous Employee in Appleton, WI

    I have been working at Community First Credit Union

    Recommends
    Recommends

    Pros

    Community First has always been a great place to work. The majority of the upper management are very down to earth and not intimidating by any means. The CEO is very hands on and does not feel the need to splurge on unnecessary things. Managers for the most part are very understanding with their employees. The company is very good at acknowledging when you have accomplished good work.

    Cons

    Seems there are some employees should be let go due to attitudes, job performance and complaints, but they seem to always give excuses to keep them.

    Advice to Management

    There seems to be a lot of upper management, if it's needed then it's needed. But those opportunities are never offered internally.



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