Community Health Systems

  www.chs.net
  www.chs.net
Work in HR? Unlock Free Profile

Community Health Systems Reviews

Updated September 15, 2014
Updated September 15, 2014
177 Reviews
2.5
177 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Community Health Systems Chairman, President and CEO Wayne T. Smith
Wayne T. Smith
97 Ratings

Review Highlights

Pros
  • One of the best things about working at CHS is the job security (in 7 reviews)

  • Good benefits, friendly work environment, professional care given, (in 7 reviews)


Cons
  • Lower salary, office was very run down, high turnover because of round the clock hours and low salary (in 9 reviews)

  • Upper management is allowed to be arbitrary in their dealings with supervisory staff (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Treated like a second-class citizen because I was a contractor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRIS Analyst  in  Franklin, TN
    Former Employee - HRIS Analyst in Franklin, TN

    I worked at Community Health Systems as a contractor for more than a year

    Pros

    The people in the department I worked in were very knowledgeable, flexible people. The department leadership team was very good at identifying employee strengths and tailoring job responsibilities to maximize the use of those strengths. I got a great education in IT management from the relationships I cultivated.

    Cons

    If you are a contractor, you might as well be invisible, like domestic help in 19th century aristocratic homes. All of the little benefits, such as flu shots and company holiday parties, were exclusively reserved for full-time employees only - which meant that entire departments would be excluded if the only full-time employees were the management. The business model is ineffective, and change is impossible when the hospitals tell the Corporate office what to do instead of the other way around. The C-suite also keeps a "head in the sand" approach when it comes to Information Security, Risk Management, and Project Management - when the PM has not only told you, but very obviously demonstrated that a company-wide initiative is failing because of lack of resources and the refusal to change based on this information, that demonstrates a failure of leadership at the highest levels.

    Advice to ManagementAdvice

    If you are going to use contractors as 80% or more of your workforce, treat them the same as your full-time employees unconditionally and make them feel included. Because of the way you treat your contractors, you now have a reputation throughout the area as one of the worst companies to work for, which in turn forces you to turn to contractors to get your work done, and perpetuates the cycle.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Greedy, Dishonest executive team. Constant infighting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Purchasing Agent  in  Brentwood, TN
    Current Employee - Purchasing Agent in Brentwood, TN

    I have been working at Community Health Systems full-time for more than a year

    Pros

    You get access to a poor, cheap, and pitiful health care plan.

    Cons

    Unprofessional and dishonest management which promotes fraud under the guise of a suite and team.
    Obscene levels of executive compensation when the rank and file can barely get a 1% raise.
    Company Culture that rewards blaming other people and departments.
    Nepotism.

    Office environment is toxic, unhappy, and reminds me of study hall. No talk, no smiling, just sit down.

    Advice to ManagementAdvice

    Develop a company culture where people know each other.
    You guys are downright greedy (CEO especially) when you expect the employees to be happy for MAYBE a 1% raise.
    Stupid dress code. You just paid a $100m fine for fraud and a tie means you're professional? Criminal maybe.

    Loosen up, the corporate office resembles a prison just worse.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Passive management or incompetent leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Franklin, TN
    Current Employee - Manager in Franklin, TN

    I have been working at Community Health Systems full-time for more than 5 years

    Pros

    Great opportunity for contractors to rack in the money since management changes direction like a squirrel in a pile of nuts.

    I gave one star since there were no negative stars to give. Otherwise it be a - 5 stars.

    Cons

    Most managers are lazy and clueless when it comes to doing what matters for building well respected organizations.

    Projects are always late and over budget. Security and Engineering from the VPN down have cultimated a culture of head in the sand, deny and interfere as well as save money on business critical needs and support til escalated to CIO.

    The CIO is a mental case as well as many of the top leadership. There's no reason to keep this leadership employed and there should be a wholesale leadership restructuring from the top down. Replacing the incompetent CIO, Directors and VP'so would just be the start.

    This company has the absolute worst reputation for poorly treating employees, contractors and faculties' staff. This company is ripe for a class action lawsuit. Just as they were ripe to let hackers walk away with 4.5 million patient records. Nice job Security leadership. .. BTW it will happen again since no one is being held accountable and volunteers from the community were leadershipso solution to addresting the massive influx of complaints.

    Advice to ManagementAdvice

    Step down. You're a complete embarrassment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 4 people found this helpful  

    Terrible Place to Work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bethlehem, PA
    Current Employee - Anonymous Employee in Bethlehem, PA

    I have been working at Community Health Systems full-time for more than 5 years

    Pros

    The people I work with are nice.

    Cons

    Where to start.... The company has zero respect for it's employees. They act as though they own you and try to dictate all of your time, even past your required 40 hours. There is an over abundance of work due to continued acquisitions, yet they wonder why the work is not getting done, and mandate overtime to attempt to complete it, even on Saturdays with less than a weeks notice. The upper management gets hefty paychecks while the common employee makes nowhere near what they should. There is no support to employees who have outside ambitions or goals. It's like they are jealous that you could potentially do something other than slave for CHS. There are a lot of questionable accounting practices as well which they rationalize with a bunch of big words and changes of conversation. Nothing is planned ahead, and they just expect you to be able to figure out at the last minute. This is an awful place to work and I wouldn't recommend it to my worst enemy.

    Advice to ManagementAdvice

    Take some of the money coming out of your paychecks and give your employees a raise. Treat them like you actually appreciate them and care, don't just say it. Actions speak louder than words and your actions are screaming that you are just money hungry thieves.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 6 people found this helpful  

    This org. seeks to continuously enrich the top at the expense of everyone else. Ethically & morally questionable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Franklin, TN
    Current Employee - Financial Analyst in Franklin, TN

    I have been working at Community Health Systems full-time for more than 3 years

    Pros

    You will receive a paycheck at below market salary, half of which will go to the dress code requirements.

    Cons

    The CEO has been voted 'Nashville's Most Overpaid' several years and shareholders voted down executive salary by a 2:1 margin due poor performance and executive pay which were not aligned for the interest of shareholders.
    Employees are consistently told there is no money in the budget for a raise yet the top brass continues to rake it in hand over fist.
    Do not expect to be valued, if you are 'promoted' it will be in title only and you will receive a max of 7% raise even if the new position is one which pays 100% more.
    The company paid a $100 million dollar fine to the U.S DOJ for fraudulent over-billing practices without admitting fault even though the lawsuit is pretty clear on what went down.
    The dress code is ridiculous and many employees shop at good will or otherwise they could not afford it.
    The department infighting is scary and it seems everyone, including bloated middle management, are deathly afraid so they just blame everything on anyone else.
    No career advancement potential.
    Nepotism is rampant and the top brass often employees their kin at the org's hospitals as admin. specialists out of grad school so they can slip into a hospital CEO position making six figures. In fact, the internship program exists only for exec's to hire their kin.

    Also the Company avoids paying taxes on equipment to the 'affiliated' hospitals by purchasing it buy a Cayman island company (Community Insurance Group - CIG) and then leasing it to the facilities. This way they get around state and federal taxes.

    Patient care is not a priority at this company and our health benefits are some of the worse I've seen despite being a health care firm.

    Advice to ManagementAdvice

    Leave, haven't you unjustly enriched yourself enough? Why do you pay yourself so much then claim there is no money in the budget for raises? Your salary is 10% of annual free cash flow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brentwood, TN
    Former Employee - Anonymous Employee in Brentwood, TN

    I worked at Community Health Systems as a contractor

    Pros

    Based on my experience, observations and speaking with others there is little to say positive except for a paycheck albeit knowing not if the next day will be the last. Many of the worker bees are good folks though.

    Cons

    As with most corporations, the management treat individuals with little respect, quick to chastise with little appreciation for integrity unless friend or family.

    Advice to ManagementAdvice

    Karma

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Don't work here/Don't be a patient here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Environmental Service Aide  in  Florence, SC
    Former Employee - Environmental Service Aide in Florence, SC

    I worked at Community Health Systems full-time for more than a year

    Pros

    Breaks, get to work in a hospital and clocking out.

    Cons

    Horrible management, favoritism, and deciet.

    Advice to ManagementAdvice

    I use to work at Carolinas Hospital System here in Florence South Carolina. The nurses etc talk about their patients in such mean ways I couldn't believe it. Some of them are lazy and no one says anything. Horrible management, call lights are on for god knows how long. They are constantly being sued. No wonder why. And the management are liers. They will tell you one thing then take it back and make it look like you were in the wrong. Worst place ever. DONT COME!!! Better off at McLeod

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Clinical Analyst - contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Health Systems as a contractor for more than a year

    Pros

    Was paid well and kept busy. Enjoyed the travel which was 100%. Gained valuable experience.

    Cons

    CHS is financially driven in a negative way. The powers that be don't care that they use cheap and inferior electronic documentation systems in the smaller hospitals. Not allowed to 'think outside the box' and not open to suggestions for improvement. CHS constantly changing processes but doesn't communicate changes to those of us working in the field. No appreciation for the long hours put in.

    Advice to ManagementAdvice

    Need to communicate and listen to those of us working on site, working day to day with the EMR products. Corp can put anything on paper and make it look/sound good. The reality is what those of us who work on site see how the EHR product lacks functionality and the frustration.

    Doesn't Recommend
    Neutral Outlook
  10. 6 people found this helpful  

    Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Varied  in  Franklin, TN
    Former Employee - Varied in Franklin, TN

    I worked at Community Health Systems full-time for more than 10 years

    Pros

    They allow you 30 minutes for lunch. Unpaid.

    Cons

    Upper Management. Pay. Awful treatment of employees.Human Resource Department is a joke.

    Advice to ManagementAdvice

    You can't fool every one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    CHS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Community Health Systems full-time for more than a year

    Pros

    Cannot think of any pros to working here

    Cons

    Management lies to your face; only concerned with bottom dollar; work/life balance is not promoted; budget neutral job movements yearly.

    Advice to ManagementAdvice

    Be more transparent and honest; less deceitful and vindictive.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for Community Health Systems? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.