Community Healthlink

www.communityhealthlink.org
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Community Healthlink Reviews

Updated June 10, 2015
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Employee Reviews

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  1. Rating this agency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Worcester, MA
    Current Employee - Program Director in Worcester, MA
    Recommends
    Neutral Outlook

    I have been working at Community Healthlink full-time (More than 3 years)

    Pros

    Dedicated, caring employees who are under tremendous amount of stress with the most vulnerable clients with mental health and substance abuse disorders. Large agency with many divisions with diverse populations. Supervision provided regularly and great start up company for anyone who is new to the field, just getting masters degree who needs experience.

    Cons

    Salary and benefits are not good, little room for advancement. Huge turnovers in some departments. Union environment makes it very adversarial with less collaboration especially during union negotiations. In some departments, not much accountability, needs to be better manager training for those becoming supervisors.

    Advice to Management

    Pay those who have worked harder more and are valuable contributors, advance quickly.


  2. Every man for himself

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Leominster, MA
    Former Employee - Case Manager in Leominster, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Community Healthlink full-time (More than a year)

    Pros

    It's hard to think of anything positive about working here except for my coworkers. They were the only ones keeping me sane.

    Cons

    Training was non-existent. They just threw you into the mix. Every good manager I had left. There was no support. Caseloads became dangerously high, but they kept piling them on to make more money for the program. The benefits were dismal.

    Advice to Management

    If you want to keep good employees, you need to put better supports in place


  3. pain in the ass.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relief Residential Counselor in Leominster, MA
    Former Employee - Relief Residential Counselor in Leominster, MA

    I worked at Community Healthlink part-time (Less than a year)

    Pros

    it was local , pretty good coworkers.

    Cons

    being expected to transport the residents in your own personal car, crappy hrs, lack of training


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  5. Helpful (2)

    Community mental health agency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mental Health Clinician in Worcester, MA
    Current Employee - Mental Health Clinician in Worcester, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Community Healthlink full-time (More than 8 years)

    Pros

    Opportunity to provide services to under-served populations

    Cons

    Limited supervision and training provided

    Advice to Management

    Provide comprehensive staff taining and supervision


  6. Helpful (2)

    Mixed Bag

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Community Healthlink full-time

    Pros

    People are great. Some managers "get it". Workers are mostly dedicated and keep environment more sane than seemingly possible at times.

    Cons

    Corporate mentality in "people helping" industry not a good mix with this company. Management fosters a climate of paranoia. Workers in the trenches are dedicated but underpaid and treated poorly. Favoritism rampant if employee has a unique skill. Questionable ethics all around.

    Advice to Management

    Recognize that workers are people and don't take advantage of the fact that they are helping people even while upper management (starting at CEO level) only cares about bottom line.



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