CompUSA

  www.compusa.com
  www.compusa.com

CompUSA Reviews

Updated November 25, 2014
Updated November 25, 2014
75 Reviews
2.4
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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4 Ratings

Review Highlights

Pros
  • most of those good people ventured to hhgregg or different industries altogether (in 4 reviews)

  • Fun Enviroment, Usually good co-workers (in 3 reviews)


Cons
  • Typical High Pressure Sales Environment (in 3 reviews)

  • Company always expect the employees do more for less pay or even do work for free (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good employer

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Assistant in Paramus, NJ
    Current Employee - Warehouse Assistant in Paramus, NJ

    I have been working at CompUSA part-time (more than an year)

    Pros

    Good team work the team is dedicated to provide and help you out

    Cons

    Not enou(h pay with the economy at hard times now in days it's hard to get a job anywhere however if you looking for team work and decent place to work this will be appropriate.

    Advice to ManagementAdvice

    Perorm better employee reviews and promote within there is a lot of potential for current employees

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    No understanding of local client/customer relationships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Instructor in Tallahassee, FL
    Former Employee - Certified Instructor in Tallahassee, FL

    I worked at CompUSA part-time (more than an year)

    Pros

    Educated, industrious, dedicated and under-appreciated management and employees

    Cons

    Run from "Corporate" with fly-by visits from un-engaged managers.

    Advice to ManagementAdvice

    Believe that your local managers may understand your customer base better than you do. Store in the state capital had numerous state agency contracts that were undermined or discontinued by corporate continually trying new "mission" and "vision" that did not include long-term customer relationships or the tiype of staffing needed to support them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    CompUSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Long Beach, CA
    Former Employee - IT Manager in Long Beach, CA

    I worked at CompUSA full-time (more than an year)

    Pros

    Great working environment with knowledgeable associates.

    Cons

    Limit opportunity for growth, long hours needed often.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Technician
    Former Employee - Computer Technician

    I worked at CompUSA full-time (more than an year)

    Pros

    Great entry level job, lots of training, great place to start your technical career, great product discounts.
    CompUSA has a training program that encourages teamwork I've never worked somewhere that employees
    from various departments work so well together.

    Cons

    Low hourly wage (that's to be expected for an entry level RETAIL job), the product discounts were so good somtimes I spent most of my paycheck in our store.

    Advice to ManagementAdvice

    Open up more CompUSA stores.

    Recommends
    Approves of CEO
  6.  

    A revolving door of management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompUSA full-time (more than 3 years)

    Pros

    Fun Enviroment, Usually good co-workers

    Cons

    Terrible turn-over rate, poor pay, lousy medical/dental benefits

    Advice to ManagementAdvice

    Do a little bit more research on hiring managers / DMs. Pay skilled workers a decent wage

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Mostly good co-workers, horrible corporate management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Towson, MD
    Former Employee - Customer Service in Towson, MD

    I worked at CompUSA full-time (more than 5 years)

    Pros

    Most of my co-workers were great, and management at the store level was mostly supportive and well-informed. Medical benefits were decent, the few holidays we got off (hey, it was retail!) were paid, and - surprisingly, since computers have tended to be a male-dominated field - women were treated decently.

    Cons

    Working at the customer service desk is one of the most difficult and demanding jobs in retail, especially since at CompUSA it involves being part of the service/repair department. In the 6.5 years I worked the position, I was the ONLY employee who lasted more than about 9 months at the desk; everyone else either quit or requested transfer to another department. Yet the position was paid such a low hourly wage that medical benefits were unaffordable - a large part of the reason why so few people were willing to keep doing the job. The pay structure was set by corporate policy, and was not under the control of the store manager. My manager was only able to finagle a sustainable wage for me by having me temporarily work in a different, more highly-paid position for 3 months, then transferring me back.

    Advice to ManagementAdvice

    See my comments above regarding the pay structure for employees who do a very important and very difficult job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Held Back by Regional Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Instructor in Tallahassee, FL
    Former Employee - Technology Instructor in Tallahassee, FL

    I worked at CompUSA part-time (more than an year)

    Pros

    The team I worked with was professional, knowledgeable and understood the products. We were constantly learning, and customer service was as high a priority as any where I've ever worked. Sales were consistently in the top 5% for the region. I taught classes and worked with customers directly to promote "boot-camp" instructional packages for state agencies and businesses. I really enjoyed both the classroom time and the customer contact. I was also able to study and pass the certification exams for MSOP.

    Cons

    I watched bright, motivated individuals reduced to a time-serving automatons by a management policy that completely ignored individual productivity in favor of the bottom line for the entire region. It was pulling teeth to even get recognition for our store, never mind the sales reps and trainers who were putting us up there.

    Advice to ManagementAdvice

    Reach down into the numbers once in a while and recognize an individual who performing above and beyond requirements.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    smart people, good service and benefits are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in New York, NY
    Former Employee - District Manager in New York, NY

    I worked at CompUSA full-time (more than 3 years)

    Pros

    smart people, good service and benefits are great

    Cons

    Stores mostly closed, very sad it was a great company

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Compusa

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompUSA

    Pros

    Employee discounts are great, as are coworkers.

    Cons

    Bad management and training, not enough staff on the floor.

  11.  

    I worked at CompUSA as the company was being bought and sold to new owners.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Sales Manager in Milwaukee, WI
    Former Employee - Assistant Sales Manager in Milwaukee, WI

    I worked at CompUSA full-time (more than an year)

    Pros

    Get to sell and work around technology.

    Cons

    Retail involves meeting sales quotas.

    Recommends
    Negative Outlook
    Disapproves of CEO

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