Compass Group

  www.compass-group.com
  www.compass-group.com

Compass Group Reviews

Updated December 17, 2014
Updated December 17, 2014
121 Reviews
3.1
121 Reviews
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Compass Group CEO Richard Cousins
Richard Cousins
13 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Great people that are passionate (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

Employee Reviews

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  1.  

    I worked at Compass Group

    Pros

    Free meals, at least in Spain.

    Cons

    Everything, very slow organization afraid of changes.

    Advice to ManagementAdvice

    Without innovation you are in a terrible situation.

  2. 1 person found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter in Chatham, England (UK)
    Former Employee - Waiter in Chatham, England (UK)

    I worked at Compass Group full-time (more than 5 years)

    Pros

    Management are bully's the pay is crap the job is carp and they don't give you your month in hand when you leave well they don't pay you nothing at all the take it all away from you. the management take stock to sell on the side made to work with no lunch the most worst company you could ever work for they say the make 14 billion a year but they won't freed the staff or pay them better compass / ess Medway should be looked in to by the police becouse there doing things against the law

    Cons

    Trying to stay alive the amont of hour they make you do and not pay you for it

    Advice to ManagementAdvice

    You should all be locked up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Under Payed & 2 faced boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook/Catering Assistant in Ballarat (Australia)
    Current Employee - Cook/Catering Assistant in Ballarat (Australia)

    I have been working at Compass Group part-time (less than an year)

    Pros

    As a chef it is great to not work 70-75 a week & have a life.Very easy work

    Cons

    Manager that lied about my pay rate.Never pays me for the hours I do when i'm the only 1 that does the major cleaning

    Advice to ManagementAdvice

    a very 1 sided manager that payes the woman for hours they arn't there yet wont pay a cent for hours I stay back to clean the filth from others that never clean properly..Filled in for a canteen manager for 6 weeks were I did all ordering,cooking,cleaning & menu ideas & was not payed for that rol,witch I will be chacing up back pay for..As a global company I think I think being scamed out of a few hundred dollars is discusting,aspecialy when u am beinh paid $4 an hour less than I signed a contranct for

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Sweatshop work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility in Geraldton (Australia)
    Current Employee - Utility in Geraldton (Australia)

    I have been working at Compass Group full-time (more than an year)

    Pros

    Impossible to get fired.
    Slackers get rewarded
    The bigger bully you are the more you'll succeed and move up in the chain of command.
    One way to get into FIFO work

    Cons

    Not paid properly
    All lower to senior managers treat you like cannon fodder
    All managers prefer to backstab you instead of acting professional and treating your claim or problem
    Intentions are to please client only at the cost of staff
    Extreme high turn over which says alot.

    Managers will always pick your clients side no matter what the argument or the story is the client will win hands down.

    Managers will always get special treatment (free beer, food, frequent flyer points etc)

    Managers get all the credit, managers work less hours than workers.

    Advice to ManagementAdvice

    Needs a change in the entire system

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Terrible job - mixture of a leech and slave-camp company that are present from where I come from... (Eastern Europe)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant in Cambridge, East of England, England (UK)
    Former Employee - Customer Service Assistant in Cambridge, East of England, England (UK)

    I worked at Compass Group as a contractor (less than an year)

    Pros

    - great team, we helped each other to survie from one day to another
    - money on time
    - usually two days off per week
    - learned some new skills (barista)

    Cons

    - minimal wage: we spend many hours of private time on online courses which were ment to be paid but never were, the same was with ridiculous raise (20p per hour) which was denied from us even if all of us met the requirements for it.
    - unfair treatment: new workers got better contracts and wages than us although we still had to train them to do the job!
    - no salary while being sick, zero benefits at work: we were denied to drink or eat food from the place I worked cause the company was saving money on us - they explained it was due to the fact we were a franchise belonging to compass group / medirest and had different policy.
    - huge rotation of staff due to horrible working conditions (in the last 3 weeks I worked 6 people quit, during the half a year I worked more than 30)
    - never enough staff so a small and weaken team had to deal with workload which should be spread among higher amount of staff members (people rather pretended to be sick not earning the money than come to work)
    - poor managment, breaking law: demanding doctors sick note after 2 days of work, sometimes fisnishing shift at 10pm and starting for example 6-7am next day, skipping money check with newly open tills to save time, overal inhuman treatment and expectations (not from supervisors as they were in same bad situation as us, but from head office)
    - it often happened that the "office" paid less hours than you actually worked, even if I counted hours myself they always found a magic way to pay less, so after some time I just stopped counting them as it was useless
    - poor hygiene of workplace, it was clean and everything was working great only during audit days - and it is a hospital!
    - constant problems that were slowing down our work: broken sinks, broken fridges, ice blenders etc.
    - fussy customers: most of them were angry at quality of service and its speed - basicly caused by reasons mentioned above. (There is always a queue of 10-20 people)
    - stupid ideas of how to improve our work presented by big bosses - they only know work from the "sitting in the office" perspective trying to implement some ideas which are totally useless. Few days of observation would be better than creating some solutions from the air...
    - no extra money if you work on weekends or holiday, very poor holiday payment
    - slim chances of progression and zero financial or at least mental motivation to do so.
    - unreachable targets as a part of money saving strategies
    - zero work/income stability as the company used to cut hours or not employ new members off staff to squize as much work from current employees as possible. Only when they reached a dangerously low amount of staff they threw some job adverts to fill up some of the holes.
    - very poor training, sometimes non-existing due to shortage of staff
    - frustrating as you see either your supervisors or collegues to burst out crying occasionally when they cannot cope with a given situation ( manage shift with 2 staff members while there should be 5 or 6 of them as we serve easily over 1000 customers daily)

    Advice to ManagementAdvice

    Just go and work as one of us for a week you will see...
    Maybe try to be a human instead of seeing us only as a tool to create revenue. Even tools break if you dont care about them eventually...
    Worked at Costa, Addenbrookes Hospital, Cambridge.

    Worked full time hours on zero-hour contract as a salesman/barista/kitchen porter for half a year there and staff members already called me veteran which explains it all... Costa as a company may be a nice play to work, but the franchise I worked for just brings the shame to this coffee shop brand. I pity all the good, honest and hardworking people who are still there...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Major use of government unemployment systems to round out seasonal contract employment at mostly minimum wage jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources and Administration Assistant in Montreal, QC (Canada)
    Former Employee - Human Resources and Administration Assistant in Montreal, QC (Canada)

    I worked at Compass Group full-time (less than an year)

    Pros

    Cannot think of any, sorry!

    Cons

    Hire manly new immigrants at min wage and expect the world from them for nothing in return

    Advice to ManagementAdvice

    Cannot give advice to a company with a use them and lose them mentality, sorry

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Morrisons is horrible in the Healthcare Industry. Go back to Cafeteria!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Staff in Loudoun Heights, VA
    Current Employee - Kitchen Staff in Loudoun Heights, VA

    I have been working at Compass Group part-time (more than an year)

    Pros

    There are no pros whatsoever to working with this company.

    Cons

    Pays too little. No room for growth.NON-working supervisors

    Advice to ManagementAdvice

    This company doesnt know the first thing about healthcare! Unsanitary work environment. They expect you to just be glad you have a job. Them crossing over to healthcare was a money move. This is a multi-billion dollar company and they don't give a rats ass about those who are helping them make the money.They expect more out of the part timers than the full timers. Working for this company is like working in a prison.The supervisors do not think they have to work especially when they are short staffed and think their only job is to order everyone else around and never contribute to the work load themselves. They act as if the employees have to pay them to work there.This is an AWFUL company.

  9. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group (more than 3 years)

    Pros

    there is nothing good about this company

    Cons

    Treated as if you should be "Happy to have a job". If that's all you care about good luck, that's all you should expect. Do not expect to be appreciated. And do not expect anyone to acknowledge what you bring to the table. Professional growth is not a something that occurs within.

    Advice to ManagementAdvice

    Practice what you preach. Appreciate your employees don't make them victims.

    Doesn't Recommend
    No opinion of CEO
  10.  

    unhappy worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Cook in Cherry Hill, NJ
    Current Employee - Grill Cook in Cherry Hill, NJ

    I have been working at Compass Group full-time (more than 5 years)

    Pros

    I was expecting be a nice company but sucks!!

    Cons

    To many bosses making a lots of money and hard workers earning cheap salaries!!!!! Especially when the chef manager has special treatment with the cashier letting her be absent or out, And she get the same pay???? And hard workers got screw with vacations days, sick days and getting the right salary??? Holding paystubs with the purpose of hide his special treatment with this girl???

    Advice to ManagementAdvice

    Have a better way to determine the salary between cooks and cashier, be professional and give the right pay!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    The management do not care...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Assistant In A School in Leeds, England (UK)
    Former Employee - Kitchen Assistant In A School in Leeds, England (UK)

    I worked at Compass Group part-time (less than an year)

    Pros

    No pros as they don't care about children or employees

    Cons

    cons is working for them

    Advice to ManagementAdvice

    My 3 year old daughter recently broke her arm one Sunday afternoon which required a visit to the hospital. We finally got home at 1am and at 7.50am I informed work about the situation. My daughter had a fresh pot put on her arm BTW. Work then proceeded to order me to get a baby sitter and return to work immediately while spouting about company policy. In fact the rest of the conversation was awful and as a result I felt I was pushed out of my job and to date not one person has got back to us. Loss of earnings...Pushed out. And this is in a school. if they don't care about my daughter then they don't care about the other 1000 children in school or any other school. In fact the regional manager took great pleasure in telling me that when her children are ill, she get's a baby sitter and gets straight to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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