Compass Group Reviews

Updated July 5, 2015
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181 Employee Reviews

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  1. RUN!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At least you will have a 'job'. They promote diversity. Met a lot of wonderful co-workers.

    Cons

    Promised raises but did not deliver. Constant staff shortage caused employees to fall ill from stress and overwork. Corporate 'Communication hotline' became a running joke. Nepotism is rampant. High turn-over rate. Execs assure Corporate that 'all is well' even though resources go missing.

    Advice to Management

    Needs to be more hands-on and quit believing 'all is well'. Deep audit needs to take place by an unbiased source. Demotions should involve pay as well as rank--this is where money is lost. Directors' and Executives' (especially on a college campus) should hold undergrad degrees (minimum).


  2. Compass Group Stifles Its Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Redmond, WA
    Former Employee - Coordinator in Redmond, WA

    I worked at Compass Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a great entry level or "starting your career" company. Depending on your job, there may be opportunities to network with other companies so you can move forward in your career.

    Cons

    You will most likely be undervalued, under appreciated and under paid. You'll quickly realize this and start looking for new opportunities as soon as three months in (such as myself). There aren't many opportunities for advancement, hence the high turnover rate. The environment is very "micro-managey." You will spend a a decent portion of your day/weeks dealing with busy work. Management often times isn't able to help. Frequently I had to figure things out for myself even when I asked management for help. Compass most likely loses out on business opportunities because many times my client asked for more help, promoting me, etc and management didn't take action and if they did it was too late.

    Advice to Management

    Empower and trust your employees. You'll be amazed at what can be accomplished if you're not hassling them about what font style their emailing with or any other minor detail. Treat employees like adults and not children and they'll respect you. Also, offer career advancement opportunities and learning opportunities to show you're genuinely interested and invested in the person, not just to check off a box on your management requirement that came down from corporate. Management needs a reality check of what else is out there and not be put into as much of a silo. Listen to your clients and if your employees are in positions where they hold the relationship with the client... let them manage that relationship (of course within reason and understand the client needs).


  3. Good Advancement Opportunities; Learned a Lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC

    I have been working at Compass Group full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good PTO, learned a lot, many advancement opportunities

    Cons

    Lots of red tape due to size of corporation


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  5. Great Team, Managers and Pay!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge/Reception
    Current Employee - Concierge/Reception

    I have been working at Compass Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Employee engagement
    - Great management
    - Job growth
    - Exceptional compensation
    - Great benefits
    - NO micro management
    - Clean semi corporate environment
    - Variety of opportunities

    Cons

    Some of the new ideas were created to make it more convenient for the clients, but in actuality what it is doing is making them more self sufficient (to an extent) and as a contractor for different buildings in different locations, eventually our purpose will no longer be needed. Just a word to the wise.

    Advice to Management

    Continue to conduct bi- weekly conference calls. Employees feel connected to one another considering everyone is located in different states and it also allows everyone to communicate with one another at the same time. Also, continue to allow employees to engage. It is greatly appreciated and it makes employees feel important because their voice is being heard and in return Compass will have a low turn over rate.


  6. Pretty decent place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group full-time

    Recommends
    Recommends

    Pros

    Great place to work. Nice, fun, and energetic. Pay was pretty fair given the location and I had the opportunity to interact with guests. Management was okay.

    Cons

    For me, it was pretty grim on advancement opportunities. Despite working hard and not having any write ups or complaints from guests, there was no place to learn any other station or job responsibility. Looked forward to learning how the company worked


  7. Assistant General Manager of Hospitality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager of Hospitality in Manchester, NH
    Former Employee - Assistant General Manager of Hospitality in Manchester, NH

    I worked at Compass Group full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Great benefits including time off. Provided trainings and resources to help you do your job. Management very supportive.

    Cons

    If you have had ma agent positions any where else you would understand that Morrison was the best.


  8. Finance Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst
    Former Employee - Financial Analyst

    I worked at Compass Group full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Ability to work on a lot projects and gain great experience.

    Cons

    No work life balance and salaries are well below market.


  9. Field work is tough, but the experience as a whole is positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Catering in Charlotte, NC
    Current Employee - Director of Catering in Charlotte, NC

    I have been working at Compass Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Upward mobility encouraged, decent benefit package, relocation packages included with cross-country moves, positive leadership from superiors including cross-sector changes.

    Cons

    there is no such thing as a 50 hour work week, budget allowances are rarely in-line with account needs.

    Advice to Management

    Push the mentorship program more!


  10. Sous chef

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    lots of training.you can go anywhere in the country with them.

    Cons

    Bad upper management. Never been treated so poorly buy upper management.


  11. Great to work for their dining services.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Boston, MA
    Current Employee - Supervisor in Boston, MA

    I have been working at Compass Group part-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Business cares about its employees

    Cons

    Corporate is too large to handle employee issues.

    Advice to Management

    Engage in employee rewards programs



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