Compass Group

  www.compass-group.com
  www.compass-group.com

Compass Group Reviews

Updated December 4, 2014
Updated December 4, 2014
120 Reviews
3.1
120 Reviews
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Compass Group CEO Richard Cousins
Richard Cousins
13 Ratings

Review Highlights

Pros
  • Large company with good benefits (in 5 reviews)

  • Great people that are passionate (in 3 reviews)


Cons
  • Also, low pay because of being in food service industry (in 5 reviews)

  • Not enough full-time jobs in NYC or Long Island (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Some facts about Compass

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Boca Raton, FL
    Former Employee - General Manager in Boca Raton, FL

    I worked at Compass Group full-time (more than 10 years)

    Pros

    It's a job
    If never open your mouth or ask for anything you will have job security

    Cons

    False job descriptions
    No support
    Figure it out or call the help desk
    Low salaries vs managed volume
    No room for growth, only if you are a personal friend of senior leaders

    Advice to ManagementAdvice

    Follow what you preach and make sure your regional managers aren't hypocrites

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    long term contract position

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group as a contractor

    Pros

    I enjoyed my work and the people I worked with

    Cons

    none -- I was happy with the position and sorry that it had to come to an end

    Recommends
  3.  

    General Food Service Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Food Service Worker in Bowling Green, OH
    Current Employee - General Food Service Worker in Bowling Green, OH

    I have been working at Compass Group part-time (more than 5 years)

    Pros

    They let you work around your school schedule and there are scholarships. There is a message board that lets you sub for someone else.

    Cons

    the 6 pt system. 5 points equal a no call no show and if you call off under and hour before your shift it is considered a no call no show.

    Advice to ManagementAdvice

    Bring back the older dessert lady. I miss the Chinese stir fire food place, and the other kinds f pizza they used t have.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst in New York, NY
    Current Employee - Research Analyst in New York, NY

    I have been working at Compass Group full-time (more than 3 years)

    Pros

    You learn a lot, very smart people around you, open ambience gives you a lot of room for brainstorming.

    Cons

    Salary is not the best you will receive related to industry, but still is enough to live well

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Honestly.... the worst company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EVS Associate in Hickman, TN
    Current Employee - EVS Associate in Hickman, TN

    I have been working at Compass Group full-time (more than an year)

    Pros

    Hours are great, pay is okay, benefits work out, although can be confusing while its changes so much.

    Cons

    Managements do not listen to the employees. There are many situations that occur. Harassment, stalking, intimidation's, manipulation's, and lies take place, and we have no one to turn to. Every complaints that have been made are over turned and written off as resolved. In which, seems as if the okay was given for this behavior. This only makes the situations worst for us employee's. Very dissatisfied.

    Advice to ManagementAdvice

    I understand that working with an associate is easier than the whole fire, and hire process is. But, as time goes on, it will only benefit you to do so. We deserve to be heard. We are a great team. Honest, hard working, and dedicated. Walk outs will happen, due to these situations you continue to be ignore. I pray the right decisions take place and protection is given to us employee's. Not one person is always right. Listen to us, help us, and give us a harassment free environment. You deserve it, and so do we.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good Company.!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rockford, IL
    Former Employee - Anonymous Employee in Rockford, IL

    I worked at Compass Group full-time

    Pros

    EPA hotline for employees, benifits for part-timers, monthly training sessions, there is a program that will help employees meet their fitness goals (like lossing weight or quitting smoking), vacation pay for full time employees.

    Cons

    This might just be with my immediate managers, but any rules that weren't in my thin handbook were twisted around. For example, I wanted time off due to a free vacation I won. I was told, I couldn't request ANY time off period. (Not even a day, let only six) because I wasn't hadn't been there a year. Then, once I had been there a year I asked for 4-5 days off due to building stress and I was told I couldn't ask for any time off because I wasn't full time, but I could call around to find someone to fill in for me. Then once I was full time, I asked for time off to take vacation. Guess what? Now, I could only request five days off if I had aquired that much vacation pay.

    This also happened with another co-worker over whether or not family members could be hired.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    I had an ok time working for terrible managers.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Food Server in Chattanooga, TN
    Former Employee - Food Server in Chattanooga, TN

    I worked at Compass Group part-time (less than an year)

    Pros

    There was decent pay and enough hours to keep me happy. I would have preferred a better experience, but it was alright.

    Cons

    Some of the managers were great, but there were also some who just didn't know how to handle employees. They berated and harassed employees who didn't do what they were supposed to do.

    Advice to ManagementAdvice

    Hire better managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Disappointing, the employee is not important

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Great Room Coordinator in Redmond, WA
    Former Employee - Great Room Coordinator in Redmond, WA

    I worked at Compass Group full-time (more than 3 years)

    Pros

    Some of the pros for working for the 4th largest company in the world is that you have a great infrastructure to rely on when you need to & it's worldwide, so making an international transistion is relatively easy

    Cons

    Everything else about this company is a con. The people they employ, the policies they abide by, the HR department, the pay, the benefits, the growth opportunities and potential, etc. Any and every thing else you can think of.

    Advice to ManagementAdvice

    My advice to managment is when you take a survey of how things are going, really listen. There are some good ideas. Re-assess what people are paid when a new responsibility is given. Do 360 reviews - where employees get to review the managers. Truly have an open door policy, dont tell people they can talk to upper management when it's frowned upon. Such a large company that cuts corners in every way, should have more money for benefits - they shouldn't be lacking so much.
    Review each branch of the company first hand. Almost everyone i know that works for Compass is unhappy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Low pay, oblivious management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher in Galesburg, IL
    Current Employee - Dishwasher in Galesburg, IL

    I have been working at Compass Group part-time (more than 3 years)

    Pros

    Some high quality people work here. They take their jobs seriously and for the most part get along with one another. The sniping/gossiping problem is relatively mild.

    Cons

    Office management is oblivious to the staff. My last year's employee evaluation was almost 3 months late with no explanation. I was highly rated, but then management reneged on my raise, cutting it by two/thirds. Equipment breaks down and stays busted sometimes for weeks(this is partly a hospital management i.e non-Compass failing). Management has cut expenses to the bone and got rewarded for doing so. My hours have been cut twice in three years. My employee evaluation for this year is already a month late, again with no explanation. Some office people don't even want to talk to kitchen employees. Management thinks they can cure all problems with slogans and rah-rah pep talks. And we have more company meetings than Dilbert.

    Advice to ManagementAdvice

    Hire people who have some people skills. Read W. Edwards Demings' book "Out of the Crisis".

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    It is different experience to work in compass group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Worker in Springfield, MO
    Current Employee - Food Service Worker in Springfield, MO

    I have been working at Compass Group part-time (less than an year)

    Pros

    Treat their employee well. Pay the salary on time to their employee. As i am working at one of the chain of compass group, so i don't have much to say about compass group.

    Cons

    Did not find much cons accept that the pay is considerable less to the amount of work employee do and also benefits is not appropriate.

    Advice to ManagementAdvice

    Please give an equal opportunity for all the employee

    Recommends
    Positive Outlook
    No opinion of CEO

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