Compass Group USA

www.compass-usa.com
Employer Engaged

Compass Group USA Reviews in Charlotte, NC

Updated February 2, 2015
Updated February 2, 2015
25 Reviews
3.2
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
25 Ratings

Review Highlights

Pros
  • Good pay and good benefits for a beginner (in 7 reviews)

  • Although a large company, they allow you to make decisions and think for yourself (in 7 reviews)


Cons
  • Terrible upper management; no communication; no work/life balance; hostile work environment (in 11 reviews)

  • very long hours for low pay and NO Work Life balance (in 5 reviews)

More Highlights

25 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Compass Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Consultant in Charlotte, NC
    Former Employee - Human Resources Consultant in Charlotte, NC

    I worked at Compass Group USA

    Pros

    I like to work for Compass Group because hey are open and engage. They enjoyed guiding and teaching and make efforts to shape me. I am lucky to get to work with them.

    Cons

    I would appreciate if they could provide more specific details about the objective of my job. Sometimes they are a little vague about the ultimate goal of different phases.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Ok job if you are looking for job. People this is not a place to land a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Compass Group USA

    Pros

    Networking with hospital staff and working with
    Patients. Also the rotating shifts.

    Cons

    Poor management that doesn't care about employees under them. Working in a poor morale. High turnover from people quitting. No paid holidays or pto.

    Advice to ManagementAdvice

    Don't look Down onto your employees or hold employees back from advancement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Corporate office - depends on your dept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Compass Group USA

    Pros

    Opportunities for growth/movement are available (unfortunately it sometimes takes knowing the right person). Company has good values and Sr Management seems to have a good direction/goal for the company.

    Cons

    Lots of cliques amongst the managers, managers are very gossipy, when something goes wrong there is lots of finger pointing, lots of politics/red tape so some things take way longer to accomplish than they should.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Compass is not so employee friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Compass Group USA full-time (more than a year)

    Pros

    The people I work with are great. As far as I can tell, they are sincere.
    Dress code is business casual.

    Cons

    Cafe is very expensive considering this is a food service company. They do not subsidize.
    Medical benefits are expensive, I cannot afford the family coverage as it is too expensive and I know I am not the only on in this situation.
    This company is so huge and is extremely profitable but it does not trickle down to the employees at all.
    Raises are tiny, no type of bonus at all.

    Advice to ManagementAdvice

    Give more benefits to your employees. They deserve it.

    Doesn't Recommend
  6.  

    Compass Group does many things right.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef in Charlotte, NC
    Current Employee - Executive Chef in Charlotte, NC

    I have been working at Compass Group USA full-time (more than 8 years)

    Pros

    Compass groups prime directives are in line with todays hot topics..sustainability, green, farm to table, safety, training, community involvement, career advancement

    Cons

    very large company...easy to get lost in the shuffle, so much of what is expected does not take each individual situation into account

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Compass Group USA full-time (more than 3 years)

    Pros

    Personal growth, PTO days, flexible work times

    Cons

    Turnover in some departments, overtime

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support in Charlotte, NC
    Current Employee - IT Support in Charlotte, NC

    I have been working at Compass Group USA full-time (less than a year)

    Pros

    They allow you to grow. They give many tools to make this happen.

    Cons

    Dress code is a little tight. Be nice to have relax day on Fridays.

    Advice to ManagementAdvice

    Keep up the great work

    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Company is huge but was not the company for me

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Accounting Specialist in Charlotte, NC
    Former Employee - Accounting Specialist in Charlotte, NC

    I worked at Compass Group USA full-time (less than a year)

    Pros

    I loved the growth potential and the possibility of advancement. The company realized they were the largest food supplier in the market and could set their own prices and terms. The company seemed very excited that I was there and to get training in place.

    Cons

    My desk was not assigned when I arrived, my mentor was not yet determined, I had to finally go ask the person who assigns computers to finally get my laptop and username/password for training. I realized it was a cube farm which would be fine had I just graduated school and it was my first foray into the corporate world. I realized quickly that I would do well at this job but it would have to be either quick advancement or I would have had to leave. I also didn't figure out what the pay schedule was until after I had left.

    Advice to ManagementAdvice

    Please take some steps to be better prepared when new employees arrive for their first day, especially after delaying their start day by 2 weeks. It didn't appear to be unusual though and was business as usual that everyone was a little confused about what was going on. Be more organized assigning assets and making sure the employees have a space that is theirs when they arrive so they can feel like they belong.

    Positive Outlook
    No opinion of CEO
  10.  

    Good Company, high nepotism rate, poor leadership in certain areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Charlotte, NC
    Former Employee - Systems Analyst in Charlotte, NC

    I worked at Compass Group USA full-time (more than 8 years)

    Pros

    Great people. mostly flexible work environment. Some movement possible, but limited. Good HQ location. Dress code finally joined peers. Food service is good.

    Cons

    Training budgets are almost non-existent. Highly conflict averse environment. Hard to challenge status quo. Vision & strategy seems missing most of the time other than contract wins and retention rate.

    Advice to ManagementAdvice

    Develop your internal people more, invest in them.

    Doesn't Recommend
    No opinion of CEO
  11.  

    It has been a good experience,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Banquets in Charlotte, NC
    Current Employee - Banquets in Charlotte, NC

    I have been working at Compass Group USA part-time (more than a year)

    Pros

    Large company. Pays on time.

    Cons

    No advancement. It would be nice if the manager would give employees advice about how to move up in company.

    Advice to ManagementAdvice

    Talk to employees about advancement.

    Recommends
    Neutral Outlook
    No opinion of CEO

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