Compass Group USA Reviews in New York City, NY

Updated June 11, 2014
Updated June 11, 2014
163 Reviews

3.2
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
73 Ratings

Review Highlights

Pros
  • career advancement and the opportunity to work for the BEST contract food service company (in 4 reviews)

  • Great benefits and opportunities for growth (in 6 reviews)


Cons
  • Work-life balance is not always obtainable (in 8 reviews)

  • A lack of communication across the board (in 4 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good people but limited resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Finance Director  in  Rye Brook, NY
    Current Employee - National Finance Director in Rye Brook, NY

    I have been working at Compass Group USA full-time for more than 10 years

    Pros

    Enjoy food & people. Outgoing company.

    Cons

    Limited training adn benefits are average

    Advice to ManagementAdvice

    Implement better training and add more competitive priced benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for. Benefits are great and pay is pretty good too.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Pastry Cook  in  New York, NY
    Former Employee - Pastry Cook in New York, NY

    I worked at Compass Group USA full-time for less than a year

    Pros

    I worked for The Met Museums MDR restaurant under contract by Compass Group. They have a union you can join after 3 months of employment and after 1 year you get health insurance and PTO. MDR is not a entry-level restaurant but their pastry department is a very easy-going environment. You use a lot of the basic recipes you learned in pastry school to make most of their menu and occasionally get to experiment and try out some of your own techniques. Overall I enjoyed working there. I learned a lot about the restaurant scene and doing mass production with a small team.

    Cons

    Some of my challenges working here was my commute to and from work and the extensive walk from the locker room to the dining room but other than that I had no problem. I was always let to work on my own with little supervision.

    Advice to ManagementAdvice

    Communication is key when it comes to fulfilling the needs of the customer and restaurant. There always room for improvement when it comes to communication.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Be ready to fight!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Compass Group USA full-time for more than 3 years

    Pros

    opportuity and benefits are good

    Cons

    salaries are low and enviornments are tough

    Advice to ManagementAdvice

    increased fairness with salaries

    Negative Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    I have 5 years experience in college dinning with sanitation for NYC standard and create means, food nutrition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sous Chef I  in  New York, NY
    Current Employee - Sous Chef I in New York, NY

    I have been working at Compass Group USA full-time for more than 10 years

    Pros

    Very standard clean sanitized and healthy place to work is compass group sectors. We are
    Always keeping in state standard. Creating gluten free, vegan, food nutrition, using for the menu circle for the year.

    Cons

    Working with union employers, according to the company rules managing employer like as
    Hours break times. Regular payments overtimes. Working with multiple nationals.

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a good company to start with .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Associate  in  Middletown, NJ
    Former Employee - Food Service Associate in Middletown, NJ

    I worked at Compass Group USA full-time for more than 8 years

    Pros

    The job was close to home ! I happened to work with a great group of people ! Job was fast paced and people oriented

    Cons

    To begin with the work was more than you expected ! You can't mind physical labor . The pay was low

    Advice to ManagementAdvice

    I would offer employees a better salary and more incentive to stay with the job

    Neutral Outlook
    No opinion of CEO
  7.  

    Director of Food Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Foodservice  in  Bridgewater, NJ
    Former Employee - Director of Foodservice in Bridgewater, NJ

    I worked at Compass Group USA full-time for less than a year

    Pros

    Very few. Poor organization. Unrealistic expectations.

    Cons

    No work life balance. Very little support from upper management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Unnapreciative of young talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Purchase, NY
    Former Employee - Assistant Manager in Purchase, NY

    I worked at Compass Group USA full-time for more than a year

    Pros

    Free food at the dining hall

    Cons

    Managers feeling entitled to treat employees like dogs
    Long hours for minimal pay, especially for managers

    Advice to ManagementAdvice

    Educate mangers who been in the service industry for many years that the younger generation doesnt need to be yelled at like 3 year olds to accomplish tasks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Depends Which Sector You Work In

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Director  in  New York, NY
    Current Employee - Catering Director in New York, NY

    I have been working at Compass Group USA full-time

    Pros

    Large Employer- many opportunities globally

    Cons

    Some sectors better managed than others

    Positive Outlook
    No opinion of CEO
  10.  

    Good organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Director  in  New York, NY
    Current Employee - Catering Director in New York, NY

    I have been working at Compass Group USA full-time for more than 5 years

    Pros

    Possibility for advancement and transfer in various sister company

    Cons

    Need to know the right people to get promotion or transfer

    Advice to ManagementAdvice

    Upper management should visit units more often

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    No good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist  in  New York, NY
    Former Employee - Receptionist in New York, NY

    I worked at Compass Group USA full-time

    Pros

    Hours are pretty easy. Overtime is available.

    Cons

    Poor management, no room for growth, senior staff is hopeless, you're treated like children, no one wants to be there and everyone i constantly looking for another job.

    Advice to ManagementAdvice

    Take notice in your employees. Reward the few people left who actually care and remain professional. Promote from within and know who the weak links are.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Compass Group USA? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.