Compass Group USA Reviews

Updated April 20, 2015
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2.8
222 Reviews
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Compass Group USA CEO Gary R. Green
Gary R. Green
97 Ratings

Pros
  • Good pay and good benefits for a beginner (in 7 reviews)

  • Although a large company, they allow you to make decisions and think for yourself (in 7 reviews)

Cons
  • Terrible upper management; no communication; no work/life balance; hostile work environment (in 11 reviews)

  • very long hours for low pay and NO Work Life balance (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Public School Lunch Lady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group USA full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy work. Set hours. Hours are around school schedule if you have kids. Uniforms provided. Insurance is good. Friendly staff.

    Cons

    The area and district mangers were fine but the direct kitchen managers weren't so good. I would get in trouble for no reason. One manager lied continuously about my actions and complained about me. The other manager at a different school was nice to me but mean to certain people. I mean nasty mean.

    On the other hand, some of them were really sweet and forgiving.

    Advice to Management

    Kitchen managers need to be trained on how to talk to employees. Not all kitchen managers were bad. I did work with some nice ladies and I personally have one in my family is is pretty awesome. But there needs to be a class on how to approach a situation.

  2. Highs and lows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group USA full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Co workers and schedule makes for ideal place to work

    Cons

    Upper management needs to care more about whats going on in account

    Advice to Management

    Be more involved

  3. Food Service Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great Vacation Package and Benefits for Families

    Cons

    Terrible benefits, and management sucks

    Advice to Management

    Learn how to listen to employees.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Strong lesson regarding diversity, and the ability given to associates to be or to stay proactive.

    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Compass Group USA

    Pros

    The reasons underpinning my argue can find the strong justification or evidence in the implementation of new business strategies consisting to grow or to improve the standard of services by satisfying customers. And another hand, the great propensity to work in team.

    Cons

    According to me, the salary (wage) policy is very large adequacy with provided performance or wanted by senior or upper management. And also the type of communication should be reviewed from '' the top to the bottom''.

    Advice to Management

    It would be great to initiate a kind of training session for the leadership, so as to help managers or leaders how to integrate managerial mutations in their daily tasks.

  6. Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Worker in New York, NY
    Former Employee - Food Service Worker in New York, NY

    I worked at Compass Group USA

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for.

    Cons

    Need more opportunities in terms of growth.

  7. At first I was a hotline server. Then had the opportunity to move to another account with a higher position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Orlando, FL
    Former Employee - Administrative Assistant in Orlando, FL

    I worked at Compass Group USA

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Love the opportunities that were given to me. The chef's are very knowledgeable and the managers are properly trained and experienced. The benefits are satisfactory.

    Cons

    New accounts are sometimes a con. They usually bring in other managers to teach the ropes, but those managers usually have to take care of their own accounts. So sometimes training is not thorough.

  8. Cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place if your just starting out

    Cons

    Not a great place when your looking to change careers

  9. Hris

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Pros

    Stable. Good network. Culture positive. Nice people.

    Cons

    Low pay. Tough to climb ladder. Old technology. Limited responsibility.

  10. Helpful (1)

    Focused Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef
    Former Employee - Executive Chef

    I worked at Compass Group USA

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you can buy into the culture completely, you can go very far. They have a great vision, and priorities are focused on the client. If you live this, you will excel.

    Cons

    So many people trying to climb the ladder, the message can get muffled. It is competitive to a fault.

    Advice to Management

    Concentrate on food and customer service, and lighten up on the unit eat unit competitiveness.

  11. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Director in New York, NY
    Former Employee - Food Service Director in New York, NY

    I worked at Compass Group USA full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Plenty of different divisions so plenty of opportunities across the US

    Cons

    Salaries were low but it's the industry.

    Advice to Management

    NA

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