Compass Group USA Reviews

I have been working at Compass Group USA full-time for more than 7 years

Pros – Great benefits. Great growth opportunities. Great ability to relocate. Many different divisions to find one's niche.

Cons – No system in place for upper managerial accountability. The Mid-Atlantic district is being lead by delegation alone. Middle management accountability is stretched. Long work week , 60 + hours just to keep up.

Advice to Senior Management – This district needs to be reviewed

Yes, I would recommend this company to a friend

I have been working at Compass Group USA full-time for more than a year

Pros – They offer full benefits and opportunities to advance in your career.

Cons – Their tardy/absence policy is on a 12-month rolling calendar and conflicts with standard health codes. You are liable to be written up for terminating your shift early (as an hourly associate) due to illness even though you can not work in a commercial kitchen, let a lone a hospital, if you are exhibiting signs of vomiting and/or diarrhea.

You have to FIGHT to get help with the advancement of your career. It will constantly be put off, even though they are required to work with you actively beginning when you start and even more so at your annual review. Nothing has been done even though I have asked multiple times how to advance. My director admitted to 'not knowing exactly how I go through the advancement process, or what qualifications I need to meet'.

Advice to Senior Management – Management is not the issue per say. My director is by far one of the most astounding bosses that I have ever had the pleasure of working with. He is not actually upper management in this company. His lack of help should not fall on his head, but the heads of the people above him. He is vastly over-worked as well. It is the actual corporation and their intolerant policies that make this company difficult to work for. If you are prone to illness, do NOT work for them.

No, I would not recommend this company to a friend

I have been working at Compass Group USA full-time

Pros – Large Employer- many opportunities globally

Cons – Some sectors better managed than others

– I'm optimistic about the outlook for this company

I worked at Compass Group USA full-time for more than a year

Pros – The best Chefs around. very strong and we know what we are doing. Lots of things always going on and you can learn from other Chefs in the corporation. They will teach you the Morrison Way.

Cons – The Management is so poor They never give you the help you need to get the job done you are looking at 12 hours a day with NO support, it is now May we have been short since Dec by 2 FTE'S
As the Executive Chef you wash dishes, cook and serve food. Its hard to do your job when you are washing pots

Advice to Senior Management – Get some help and get the DDS to under stand the needs and positions of all Staff members

No, I would not recommend this company to a friend

I have been working at Compass Group USA full-time for more than 7 years

Pros – Possibility for advancement and transfer in various sister company

Cons – Need to know the right people to get promotion or transfer

Advice to Senior Management – Upper management should visit units more often

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Compass Group USA full-time for more than 10 years

Pros – Good place to learn to run a business by the numbers. They will teach you how to read an operating ledger. Flash reports will help you understand where the problems are in your business.

Cons – Food Buy Forced shipments of sub-par food to meet purchasing goals. I understand you need to make money but how many times can I run Raviolis in a month when you drop ship 20 cases of raviolis to me. Then to add insult to injury Upper management lets you know you are not meeting inventory turns and you will be dinged on your yearly review because of the higher Inventory Turns. So my 2.5% raise went to 2.0% increase this year. You seem to forget the region did not meet their Coke bottled beverage Goals so you dropped shipped me 100 cases of Coke Product, and by the way you will have to take about 35 cases of Pepsi because we did not meet that case goal for the region either. Thanks to the drop shipments I now have become the Bubba Blue of Raviolis, I can do raviolis 200 different ways.

I would love to thank Compass Group for teaching me how to understand the operating ledger and Flash Reports. Unethical transfers and mystery cost centers. If you work in the Eurest world you live and breathe the Flash report and your operating ledger. You are only as good as your last statement. These are great tools and will help you understand what is going on in your business. It gets unethical when buried in your ledger are floaters being charged to your unit because the P&L accounts can’t afford to show the loss. Once I had a $400 dollar charge for Mulch show up on my ledger and when I asked my DM he got mad and I was told not to talk about it. Smallwares being purchased for one account and charged to another. Moving losses from P&L accounts to Subsidized accounts is unethical. Most upper management and controllers know what is going on. No one rocks the boat because everyone is making their numbers and happy they have a job.

No, I would not recommend this company to a friend

I have been working at Compass Group USA as a contractor

Pros – A chance to work with some great people, travel and help start-up different accounts.

Cons – Laying off employees who help start the company.

Advice to Senior Management – Take care of the employees who help make the company successful.

I worked at Compass Group USA full-time for less than a year

Pros – warm people, large company structure, opportunity for training classes, location was close to home

Cons – Expectations of amount of work people can accomplish is ridiculous, and this is coming from a hardworking multi tasker.

Advice to Senior Management – re evaluate what you say and what you actually do

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Compass Group USA full-time

Pros – Hours are pretty easy. Overtime is available.

Cons – Poor management, no room for growth, senior staff is hopeless, you're treated like children, no one wants to be there and everyone i constantly looking for another job.

Advice to Senior Management – Take notice in your employees. Reward the few people left who actually care and remain professional. Promote from within and know who the weak links are.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Compass Group USA full-time for more than 3 years

Pros – Monday through Friday work week, holidays off and other nice perks. If you are a natural leader they let you run the business your way. Lots of training available if you can schedule it.

Cons – Lower than average salary and no bonus at this account. Management is required to put in 10- 12 hour days, even with the less than stellar salary. This ain't no restaurant, the clientele is a captive audience and the smallest complaint can get elevated to the highest level. Sometimes support is lacking and new manager on boarding can be rough with a lack of training.

Advice to Senior Management – Your people work hard, compensate them better, or you will lose them.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company