Compass Group USA Reviews

Updated March 26, 2015
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2.9
217 Reviews
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Recommend to a friend
Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
96 Ratings

Pros
  • Good pay and good benefits for a beginner (in 7 reviews)

  • Although a large company, they allow you to make decisions and think for yourself (in 7 reviews)

Cons
  • Terrible upper management; no communication; no work/life balance; hostile work environment (in 11 reviews)

  • very long hours for low pay and NO Work Life balance (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Worker in New York, NY
    Former Employee - Food Service Worker in New York, NY

    I worked at Compass Group USA

    Pros

    Great company to work for.

    Cons

    Need more opportunities in terms of growth.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. At first I was a hotline server. Then had the opportunity to move to another account with a higher position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Orlando, FL
    Former Employee - Administrative Assistant in Orlando, FL

    I worked at Compass Group USA

    Pros

    Love the opportunities that were given to me. The chef's are very knowledgeable and the managers are properly trained and experienced. The benefits are satisfactory.

    Cons

    New accounts are sometimes a con. They usually bring in other managers to teach the ropes, but those managers usually have to take care of their own accounts. So sometimes training is not thorough.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Cook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Pros

    Great place if your just starting out

    Cons

    Not a great place when your looking to change careers

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Hris

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Pros

    Stable. Good network. Culture positive. Nice people.

    Cons

    Low pay. Tough to climb ladder. Old technology. Limited responsibility.

  6. Focused Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef
    Former Employee - Executive Chef

    I worked at Compass Group USA

    Pros

    If you can buy into the culture completely, you can go very far. They have a great vision, and priorities are focused on the client. If you live this, you will excel.

    Cons

    So many people trying to climb the ladder, the message can get muffled. It is competitive to a fault.

    Advice to ManagementAdvice

    Concentrate on food and customer service, and lighten up on the unit eat unit competitiveness.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Director in New York, NY
    Former Employee - Food Service Director in New York, NY

    I worked at Compass Group USA full-time (more than a year)

    Pros

    Plenty of different divisions so plenty of opportunities across the US

    Cons

    Salaries were low but it's the industry.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Field Accounting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Compass Group USA

    Pros

    Wages and benefits adequate, if you fit the description you may move up to supv

    Cons

    No work life balance, too many databases to keep up with, unrealistic expectations

    Advice to ManagementAdvice

    stop over working employee's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. Great company with plenty of opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate in Charlotte, NC
    Former Employee - Corporate in Charlotte, NC

    I worked at Compass Group USA full-time (more than 8 years)

    Pros

    Large company with plenty of opportunity to grow a career. If you work hard and do a good job, you will be rewarded.

    Cons

    A large company still working on being good at being so big.

    Advice to ManagementAdvice

    The management team are strong. My only advice is keep leading and evolving.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group USA

    Pros

    competitive company, detailed fair understanding

    Cons

    not flexible, or caring, or

  11. Not What I Thought of this Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef in Boston, MA
    Current Employee - Executive Chef in Boston, MA

    I have been working at Compass Group USA full-time (more than 3 years)

    Pros

    Benefits, pay rate, m-f work week, food quality is superb

    Cons

    no comp days, limited vacation time per year (regardless of time in service in your field), no use of temp. staff so make do with what you have.

    Advice to ManagementAdvice

    Build your teams at the unit level. Currently very dysfunctional. Senior management Regional and District makes snap decisions that effect everyone below them, good or bad; uses methods of "bullying" to ensure their own success.

    Doesn't Recommend
    Neutral Outlook

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