Compass Group USA

www.compass-usa.com
Employer Engaged

Compass Group USA Reviews

Updated March 3, 2015
Updated March 3, 2015
209 Reviews
2.9
209 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
93 Ratings

Review Highlights

Pros
  • Good pay and good benefits for a beginner (in 7 reviews)

  • Although a large company, they allow you to make decisions and think for yourself (in 7 reviews)


Cons
  • Terrible upper management; no communication; no work/life balance; hostile work environment (in 11 reviews)

  • very long hours for low pay and NO Work Life balance (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not What I Thought of this Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef in Boston, MA
    Current Employee - Executive Chef in Boston, MA

    I have been working at Compass Group USA full-time (more than 3 years)

    Pros

    Benefits, pay rate, m-f work week, food quality is superb

    Cons

    no comp days, limited vacation time per year (regardless of time in service in your field), no use of temp. staff so make do with what you have.

    Advice to ManagementAdvice

    Build your teams at the unit level. Currently very dysfunctional. Senior management Regional and District makes snap decisions that effect everyone below them, good or bad; uses methods of "bullying" to ensure their own success.

    Doesn't Recommend
    Neutral Outlook
  2.  

    A Big Compan that sometimes values a college degree more than practical experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager

    I have been working at Compass Group USA full-time (more than a year)

    Pros

    Big Company that has many divisions

    Cons

    Internal Promotions are hard to get
    Benefits cost quite a bit

    Advice to ManagementAdvice

    Remember that you have hard-wroking people inside the company that want and deserve promotions too!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Services in Baltimore, MD
    Current Employee - Student Services in Baltimore, MD

    I have been working at Compass Group USA part-time (more than a year)

    Pros

    help to understand people
    improve business understanding

    Cons

    Nothing much
    too much time have to spend

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    The most stressful job ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Associate in Murfreesboro, TN
    Current Employee - Catering Associate in Murfreesboro, TN

    I have been working at Compass Group USA part-time (less than a year)

    Pros

    Free drinks when you work, also get a cheap tumbler when you start. Pay is above minimum wage. Get good experience with customer service.

    Cons

    No structure. Rules are like plastic, they can be broken by some and seen thru by others. No room for advancement. No one who truly cares about the well being of the workers. The training is terrible. I could go on for days.

    Advice to ManagementAdvice

    Think about what the employees go through every single shift. Dealing with patients and nurses can be stressful as it is and then you give us training to do on top of that. Not cool.

    Doesn't Recommend
    Negative Outlook
  6.  

    Great intentions! great people! awful management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Pros

    Flexibility

    Management - if you get a great leader much like any other company your experience could be great.

    Benefits - pretty even with everywhere else nothing extra high cost.

    HR Dept - Always there for you not much they can do.

    Cons

    All these Vary by Dept.

    Management - It all depends of what department your in, but Compass seems to let each department head run as a Small country if you get stuck with Fidel Castro then your SOL. no one will help you.

    Growth opportunities - only if you become friends with the right people.

    Technology - old technology not very bleading/razor/dull edge more like 1990's apps running on modern platforms.

    If you looking for a place to retire and be doing the same tasks for the next 20 years this is the place for you!

    Advice to ManagementAdvice

    Get rid of all IT management and get some real Leaders not Followers. This company could be great if you start hiring real managers! People who foster change and shape it to the benefit of the whole organization! Not to get praise but to have the feeling that your a part of a whole not just a lonely Cog in the machine.

    As for myself i am lost never coming back but, there are some talented individuals that you lose due to bad management of people and not bad work.

    "Lead, follow, or get out of the way."

    Thomas Paine

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Work life balance is real!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Dining Services in Cleveland, OH
    Current Employee - Director of Dining Services in Cleveland, OH

    I have been working at Compass Group USA

    Pros

    Company has amazing upside and its refreshing to actually work for an employer who cares about work life balance.

    Cons

    Big company, must speak up if you want something

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    BuySmart Support Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA full-time (more than 8 years)

    Pros

    Compass Group has many opportunities

    Cons

    Many of the opportunities are at the Corporate Office

    Recommends
    Positive Outlook
  9.  

    Banquet's Captain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Sever in Austin, TX
    Current Employee - Banquet Sever in Austin, TX

    I have been working at Compass Group USA full-time (more than 5 years)

    Pros

    I been on this Company (Compass Group ) for more then 6 years and they have a lot of opportunities to go up.

    Cons

    The management was really bad we had this boss screaming and he do not how organize schedule or be part of a new ideas o better changes.
    we report to HR but their answer was "He is the Boss and He knows what to do"
    lots of good workers give up.

    Advice to ManagementAdvice

    Be open to listen a new ideas.

    Recommends
    Neutral Outlook
  10.  

    Ok job if you are looking for job. People this is not a place to land a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Compass Group USA

    Pros

    Networking with hospital staff and working with
    Patients. Also the rotating shifts.

    Cons

    Poor management that doesn't care about employees under them. Working in a poor morale. High turnover from people quitting. No paid holidays or pto.

    Advice to ManagementAdvice

    Don't look Down onto your employees or hold employees back from advancement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not to much. Another Corporate giant lacking management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cook in Portland, OR
    Current Employee - Lead Cook in Portland, OR

    I have been working at Compass Group USA

    Pros

    Venues staff coworkers and size

    Cons

    Management sucks. Corporate policies galore. No training

    Advice to ManagementAdvice

    Train and get off the computer.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Compass Group USA Photos

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