Compass Group USA Reviews

Updated August 24, 2014
Updated August 24, 2014
163 Reviews

3.2
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
73 Ratings

Review Highlights

Pros
  • career advancement and the opportunity to work for the BEST contract food service company (in 4 reviews)

  • Great benefits and opportunities for growth (in 6 reviews)


Cons
  • Work-life balance is not always obtainable (in 8 reviews)

  • A lack of communication across the board (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very anti-employee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director Business Development  in  Danbury, CT
    Former Employee - Regional Director Business Development in Danbury, CT

    I worked at Compass Group USA full-time for more than 5 years

    Pros

    Good wages for managers lots of movement.

    Cons

    Work you to the bone with no consideration for illness or need of rest.

    Advice to ManagementAdvice

    Treat people fairly and with consideration for environment. It's always easy looking though the window at the snow, but it is cold when you have to work in it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Compass Group/Eurest dining in Columbus, Indiana for Cummins Engine company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef  in  Columbus, IN
    Former Employee - Sous Chef in Columbus, IN

    I worked at Compass Group USA full-time for more than a year

    Pros

    Some Weekends off and holidays off. okay benefits

    Cons

    poor management from both upper and lower class. GM doesn't have the skill or professionalism to run establishment. not giving the customers needs and not respecting employees.

    Advice to ManagementAdvice

    hire people that are qualified for the job instead of just a nice smile. you have to also spend money to make money if you want to be the best.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Good Company, high nepotism rate, poor leadership in certain areas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Charlotte, NC
    Former Employee - Systems Analyst in Charlotte, NC

    I worked at Compass Group USA full-time for more than 8 years

    Pros

    Great people. mostly flexible work environment. Some movement possible, but limited. Good HQ location. Dress code finally joined peers. Food service is good.

    Cons

    Training budgets are almost non-existent. Highly conflict averse environment. Hard to challenge status quo. Vision & strategy seems missing most of the time other than contract wins and retention rate.

    Advice to ManagementAdvice

    Develop your internal people more, invest in them.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    operations manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Oations Manager  in  Towson, MD
    Former Employee - Oations Manager in Towson, MD

    I worked at Compass Group USA full-time for less than a year

    Pros

    The union associates that worked for the hospital were generally helpful and wanted to do a good job.

    Cons

    management was terrible not only for the associates but to the Operation managers as well. very long hours for low pay and NO Work Life balance.

    Advice to ManagementAdvice

    Increase the salaries of your Operations Managers or continue the merry go round which isn't good for building Trust with the Union associates. Also, give the Operations Managers a structured schedule so that they can have family time.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Briefing Services Coordinator  in  Redmond, WA
    Former Employee - Briefing Services Coordinator in Redmond, WA

    I worked at Compass Group USA full-time for more than 3 years

    Pros

    I was employed for three years

    Cons

    Constant Harassment. Failed attempts to reach out to HR because they communicated everything to my manager. Fired for child illness. Lack of integrity, lack of honesty.

    Advice to ManagementAdvice

    Stop Micromanaging and let people thrive. Bringing people down doesn't help them work better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Leadership at the top is Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH

    I have been working at Compass Group USA full-time for more than a year

    Pros

    Only good thing I can say is that "The campus where I work is awesome and the people are great" but when it comes to the company, just horrible.

    Cons

    Work life balance, what a joke.. 60 hours a week and made to feel you need to give more..

    Advice to ManagementAdvice

    Get someone who cares about people and not the numbers. Really feel the senior director discriminates and is a bully.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    life is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Worker  in  Union City, PA
    Current Employee - Food Service Worker in Union City, PA

    I have been working at Compass Group USA full-time for more than 10 years

    Pros

    management is good to work for you get one free meal,willing to work with you if you have a problem

    Cons

    need more overtime , can't make ends meet , some of the managers, are mean and it is their way or the highway. and the company is cheap on some thing and expensive on others

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Compass Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front of House  in  Atlanta, GA
    Current Employee - Front of House in Atlanta, GA

    I have been working at Compass Group USA part-time for more than a year

    Pros

    Completely flexible schedule and an abundance of work hours available. No micromanagement

    Cons

    Very understaffed and all of my coworkers do the job of three people.

    Advice to ManagementAdvice

    Thank you

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Good company, unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group USA full-time for more than a year

    Pros

    Acknowledgement from corporate for jobs well done.

    Cons

    Not allowed to replace employees, work was absorbed by others. Impossible to keep up.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good people but limited resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Finance Director  in  Rye Brook, NY
    Current Employee - National Finance Director in Rye Brook, NY

    I have been working at Compass Group USA full-time for more than 10 years

    Pros

    Enjoy food & people. Outgoing company.

    Cons

    Limited training adn benefits are average

    Advice to ManagementAdvice

    Implement better training and add more competitive priced benefits.

    Recommends
    Positive Outlook
    Approves of CEO

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