Compass Group USA

  www.compass-usa.com
  www.compass-usa.com
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Compass Group USA Reviews

Updated September 17, 2014
Updated September 17, 2014
166 Reviews
3.2
166 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
75 Ratings

Review Highlights

Pros
  • career advancement and the opportunity to work for the BEST contract food service company (in 4 reviews)

  • Great benefits and opportunities for growth (in 6 reviews)


Cons
  • Work-life balance is not always obtainable (in 8 reviews)

  • A lack of communication across the board (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a good company to start with .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Associate  in  Middletown, NJ
    Former Employee - Food Service Associate in Middletown, NJ

    I worked at Compass Group USA full-time for more than 8 years

    Pros

    The job was close to home ! I happened to work with a great group of people ! Job was fast paced and people oriented

    Cons

    To begin with the work was more than you expected ! You can't mind physical labor . The pay was low

    Advice to ManagementAdvice

    I would offer employees a better salary and more incentive to stay with the job

    Neutral Outlook
    No opinion of CEO
  2.  

    Very Hands Off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compass Group USA

    Pros

    This company offers Competitive Wages and benefits including 401K contribution with matches. If you are in the food division of this company you will probably receive the best training and guidance available.

    Cons

    Food Driven Company, anyone working outside of the food department will not be recognized or properly trained in their areas.

    Advice to ManagementAdvice

    Training, training, training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Company comes first no matter who has to be stepped on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compass Group USA full-time for less than a year

    Pros

    Friendly coworkers, room for advancement, employee meals

    Cons

    Corporate structure leaves promotions limited and raises unlikely. Lack of communication from higher up leaves the employees doing the work in the dark. They care more about making money and cutting costs, so multiple people who were promised raises or help were left helpless. Overall concern from employees from higher up is lacking.

    Advice to ManagementAdvice

    Listen to employees and communicate with them. They work extremely hard for nothing.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Some leads are lazy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Compass Group USA part-time for more than a year

    Pros

    Favorable hours to a degree.

    Cons

    Code of ethics are a joke at one school in particular in Dearborn, Michigan.

    Advice to ManagementAdvice

    Stop flirting with staff and due your job, and follow the rules. set forth by Compass Group.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    it was an OK job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catering Attendant  in  Fayetteville, AR
    Former Employee - Catering Attendant in Fayetteville, AR

    I worked at Compass Group USA full-time for more than a year

    Pros

    good per hour salary as a full time student!

    Cons

    not that flexible in terms of schedule

    Neutral Outlook
    No opinion of CEO
  7.  

    Company cares about delivering good service and maintaining client accounts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Director  in  Washington, DC
    Former Employee - Food Service Director in Washington, DC

    I worked at Compass Group USA full-time for more than 8 years

    Pros

    If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

    Cons

    The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

    Advice to ManagementAdvice

    The HR and training focus seem to be entirely about avoiding liability and litigation, with virtually no resources or energy devoted to assisting managers in motivating and managing hourly workers who make the business succeed or fail (and who are mostly poorly paid, have complicated lives - because life is complicated when you're poor - and who are asked to work harder than people do in almost any other business).

    Neutral Outlook
    No opinion of CEO
  8.  

    It is a good place to get skill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caterer  in  Falls Church, VA
    Current Employee - Caterer in Falls Church, VA

    I have been working at Compass Group USA full-time for more than 5 years

    Pros

    you can promote if you are like to work in catering field

    Cons

    I don't see any negative in this company.

    Advice to ManagementAdvice

    keep it up and they have excellent management experience

  9.  

    Great! Couldn't ask for better people to work with. People at work are very helpful and encouraging of one another.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Manager  in  Portland, OR
    Former Employee - Warehouse Manager in Portland, OR

    I worked at Compass Group USA full-time for more than 5 years

    Pros

    Great people, solid pay, they provide full benefits which is a huge plus.

    Cons

    Sometimes boring work, long hours on some days

    Advice to ManagementAdvice

    At times there is a lack of communication and that causes a decrease in productivity.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A strong company with opportunity to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Director  in  Chicago, IL
    Current Employee - Food Service Director in Chicago, IL

    I have been working at Compass Group USA full-time for more than 5 years

    Pros

    Good people and opportunities to grow.

    Cons

    Training schedules for associates to train.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager  in  Chicago, IL
    Current Employee - District Manager in Chicago, IL

    I have been working at Compass Group USA full-time for more than 8 years

    Pros

    Equally fair to those who work hard and those who dont seem to care

    Cons

    the industry as a whole is tought. You do need thick skin

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO

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