Compass Group USA

  www.compass-usa.com
  www.compass-usa.com

Compass Group USA Reviews in Washington, DC

191 Reviews
3.1
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Compass Group USA CEO Gary R. Green
Gary R. Green
84 Ratings

Review Highlights

Pros
  • Good pay and good benefits for a beginner (in 7 reviews)

  • Although a large company, they allow you to make decisions and think for yourself (in 7 reviews)


Cons
  • Terrible upper management; no communication; no work/life balance; hostile work environment (in 11 reviews)

  • very long hours for low pay and NO Work Life balance (in 5 reviews)

More Highlights

2 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Director in Washington, DC
    Current Employee - Food Service Director in Washington, DC

    I have been working at Compass Group USA full-time (more than 3 years)

    Pros

    Work/Life Balance, Lots of opportunity for advancement and transferring within company

    Cons

    Pay is less than expected and no bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company cares about delivering good service and maintaining client accounts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Director in Washington, DC
    Former Employee - Food Service Director in Washington, DC

    I worked at Compass Group USA full-time (more than 8 years)

    Pros

    If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

    Cons

    The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

    Advice to ManagementAdvice

    The HR and training focus seem to be entirely about avoiding liability and litigation, with virtually no resources or energy devoted to assisting managers in motivating and managing hourly workers who make the business succeed or fail (and who are mostly poorly paid, have complicated lives - because life is complicated when you're poor - and who are asked to work harder than people do in almost any other business).

    Neutral Outlook
    No opinion of CEO

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