Compass Group USA Reviews in Washington, DC

163 Reviews

3.2
163 Reviews
Rating Trends

Recommend to a friend
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Compass Group USA CEO Gary R. Green
Gary R. Green
73 Ratings

Review Highlights

Pros
  • career advancement and the opportunity to work for the BEST contract food service company (in 4 reviews)

  • Great benefits and opportunities for growth (in 6 reviews)


Cons
  • Work-life balance is not always obtainable (in 8 reviews)

  • A lack of communication across the board (in 4 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Director  in  Washington, DC
    Current Employee - Food Service Director in Washington, DC

    I have been working at Compass Group USA full-time for more than 3 years

    Pros

    Work/Life Balance, Lots of opportunity for advancement and transferring within company

    Cons

    Pay is less than expected and no bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company cares about delivering good service and maintaining client accounts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Director  in  Washington, DC
    Former Employee - Food Service Director in Washington, DC

    I worked at Compass Group USA full-time for more than 8 years

    Pros

    If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

    Cons

    The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

    Advice to ManagementAdvice

    The HR and training focus seem to be entirely about avoiding liability and litigation, with virtually no resources or energy devoted to assisting managers in motivating and managing hourly workers who make the business succeed or fail (and who are mostly poorly paid, have complicated lives - because life is complicated when you're poor - and who are asked to work harder than people do in almost any other business).

    Neutral Outlook
    No opinion of CEO

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