Compassion International

www.compassion.com

Compassion International Reviews

Updated January 22, 2015
Updated January 22, 2015
44 Reviews
3.3
44 Reviews
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Jimmy Mellado
10 Ratings

Employee Reviews

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  1. 4 people found this helpful  

    Up, then down...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Compassion International full-time

    Pros

    The compelling mission is the best reason to work for Compassion. You will get to contribute to the release of millions of children from poverty in Jesus' name.

    Cons

    Upper management consistently ignores the experience and intelligence of full-time employees in favor of outside consultants. Repeated exposure to this treatment devalues individuals "in Jesus' name".

    Advice to ManagementAdvice

    Think harder about your infatuation with outside consultants that simply tell you what you want to hear. You're right, there are many people beating down the door to work for Compassion - but once one gets in, they'll soon realize that their contribution has little value.

    Positive Outlook
    No opinion of CEO
  2. 7 people found this helpful  

    Proficiency in Marginalizing and Overwhelming Professional Staff in Context of Rapid Growth and World-Changing Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Staff in Colorado Springs, CO
    Current Employee - Professional Staff in Colorado Springs, CO

    I have been working at Compassion International full-time (more than 10 years)

    Pros

    Noble place to work. Really good pool of talent. Great benefits. Great location in Colorado Springs. Great vision for the future. Business casual culture. Does not have the overly "religious" feel of some Christian organizations. The culture allows people the freedom to be real. Pockets of healthy work environments do exist. People genuinely care about the mission.

    Good career starting point for someone who has a journeyman mentality and is willing to move through different parts of the organization.

    Cons

    Executive leadership is strong on strategic vision, but markedly less effective in leading the organization to fulfill that vision. Good ol' boy network is alive and well. They don't like to hear bad news. Dissenters are perceived as whiners or troublemakers.

    Mid-level professionals love Compassion's mission but hate the culture of diminishment and mixed messages from different levels of leadership...all of this in the context of a demanding work environment. Mid-level professionals new to Compassion routinely have their prior experience in the corporate world rejected because the they are "new", "not trusted" or "don't speak the language".

    One of the markers of a poorly-run organization is overtime. Burn-out and overtime is common-place in some parts of the organization.

    Advice to ManagementAdvice

    "Shame breeds fear", says author/speaker/researcher Brene Brown. That describes much of the corporate culture in three words. There is a culture of fear and intimidation that emanates from certain leaders who marginalize their professional staff unintentionally and sadly in some cases, intentionally.

    Your professional staff don't trust the upper echelons of leadership. Author/speaker Patrick Lencioni talks about meetings after meetings as being a marker of distrust. I see these meetings after meetings all of the time. The amount of emotional energy being spent on issues of distrust and disappointment is palpable.

    Staff are grinding...dealing with the angst over the how change is being managed and how strategic initiatives are railroading business-as-usual...all while still attempting to maintain double-digit grown...is draining...and often demoralizing to your good staff...because the amount of work is just so overwhelming. Many of your key staff have one foot out the door because they have lost confidence in leadership and, despite their willingness to do so, they can no longer do the job being demanded of them.

    My advice to executives: Escape from your ivory tower offices and travel schedules and get out and mingle on the shop floor with the staff and mid-level professionals. Get connected with your staff two levels below you. Do it intentionally. Do it routinely. Manage by wandering around. Use the opportunity to build trust and tune-into the realities of what your professional and line staff are experiencing. Develop trust by re-establishing a presence with your staff in contexts other than just chapel or town-hall public appearances.

    You have a chance to turn this around. Do what you espouse: love your people and dignify them with your presence. Get to know them, again...or maybe for the first time. Spend a day in their shoes every once in awhile. Win back their trust and you will unleash a multiplier that will rocket you towards your envisioned future. In the absence of the trust of your staff, your Gallup "Best Workplace" Award is just a bunch of chest-thumping.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Serving the poor with a Christian focus but not without business rigor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology Staff in Colorado Springs, CO
    Former Employee - Information Technology Staff in Colorado Springs, CO

    I worked at Compassion International full-time (more than 5 years)

    Pros

    Having worked at other big non-profit NGOs where your supposedly altruistic work can be heavily abstracted from you in one way or another, it seems that Compassion's mission is actually readily visible and exposed to you on a regular basis. The vast majority of people seem genuinely concerned with the mission, and not just internal tactical issues. The day-to-day spirituality aspect is a key contributor to this; just look at the logo, "in Jesus' name..."

    While it may seem that such an environment would be inefficient and too much run like a church, this does not seem to be the case at Compassion. Key leaders have a business / for-profit background and now how to steer the ship and be concerned about the bottom line and accountability.

    Cons

    Like many organizations their size, there is a fair share of bureaucracy and politics, but nothing outlandish in my opinion.

    Being in a technical field, sometimes they are prone to the proverbial consultant-knows-best mentality, which can be frustrating as you try to expand your expertise, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great mission, ineffective leadership, unhappy employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compassion International full-time

    Pros

    The mission of Compassion is wonderful and fulfilling. God continues to bless the organization and the children it serves.

    Cons

    Compassion has become arrogant. Employees are leaving, or wanting to leave, due to the unhealthy culture created by ineffective leadership. The organization does not seem to notice or care about the exodus of good employees. Compassion has received the Gallup award two years in a row for best places to work, however, one on one conversations with employees reveals a different sentiment. Employees are dissatisfied, confused, fearful, and frustrated.

    Advice to ManagementAdvice

    Leadership needs to step down into the working ranks and pay attention to what is happening at the grass roots level. God is blessing the Ministry, but He does not want leadership to stick its head in the sand when it comes to dealing with the unhealthy culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great mission with faltering leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-Level Manager in Colorado Springs, CO
    Current Employee - Mid-Level Manager in Colorado Springs, CO

    I have been working at Compassion International full-time (more than 10 years)

    Pros

    Compassion's work with children in poverty in the developing world is excellent and effective. Their program models and partnerships with the indigenous Christian church in the countries in which they operate provide the foundation for their success.

    Cons

    Executive and senior leadership aren't seeing the true status of the deterioration taking place among rank and file employees. Lofty goals aren't provided with the infrastructure or proper support necessary to achieve success which is putting incredible stress on those tasked with meeting these goals. Extreme compartmentalization between departments creates confusion and inefficiency among employees. Many long term employees are leaving or actively searching for new opportunities due to ongoing, unaddressed frustrations while others are being terminated without due cause. Several in senior leadership, especially those who have been brought in over the past 5-7 years, exude a sense of arrogance and superiority that has created instability and fear in their direct reports. Those who attempt to bring issues to the attention of other leaders or the executive team soon discover nothing will be done and they are now labeled as trouble makers. Ongoing internal restructures are ineffective as they typically don't address the core issues and serve only as window dressing which has resulted in extremely cumbersome processes that make it impossible to be efficient, effective and nimble.

    Advice to ManagementAdvice

    Stop relying on Gallup surveys and the word of senior managers regarding the health of the employee base. Spend some significant time with the rank and file employees so you can see first hand how inefficient the processes that have been implemented over the past 6-10 years are bogging down the organization. Take a long, hard look at the current restructure movement and understand that the greatest assets you have are the employees that are sold out to the mission. Technology is only a tool to help people achieve their goals, not a solution that in and of itself will fix the issues that you are facing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    I loved working for Compassion International, the only reason I left after over 7 years is the integrity of a leader.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Colorado Springs, CO
    Former Employee - Program Manager in Colorado Springs, CO

    I worked at Compassion International full-time (more than 8 years)

    Pros

    Great Mission, love this place.

    Cons

    Poor decisions lead to bad leadership.

    Advice to ManagementAdvice

    Don't just promote from within because you can, put people in jobs they are actually qualified for.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Best work environment I've ever been in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Colorado Springs, CO
    Former Employee - Human Resources in Colorado Springs, CO

    I worked at Compassion International full-time (more than a year)

    Pros

    For the most part, people who work hear seem to be very happy with their jobs and that makes for a very cheerful place to work.

    Cons

    I can't think of any cons.

    Advice to ManagementAdvice

    I guess the only advice I could give is to replace any grumpy employees with happy ones. :) There are so many people who want to work for Compassion.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Satisfying work for a high-integrity organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO

    I worked at Compassion International full-time (more than a year)

    Pros

    Compassion is like a very large family. In my experience, this family is friendly and eager to help not only children in poverty but each other. I worked on a great team led by a very caring and compassionate manager whose character shaped the work and outlook of each team member. Compassion's financial/nonprofit integrity is beyond reproach and I have no hesitation endorsing their work as I continue to sponsor children after working for them.

    Cons

    Compassion is a phenomenal place to work if you understand the balance of working for a Christian ministry that is also one of the world's best nonprofit organizations. This can become a bit of a gray area as the spiritual aspects can become too businesslike, and the business aspects can become too spiritual. Admittedly and understandably a tough balance to strike.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Great Purpose, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Colorado Springs, CO
    Former Employee - Analyst in Colorado Springs, CO

    I worked at Compassion International full-time (more than 5 years)

    Pros

    in the field, Compassion really does what it says it does. I've been to a couple of the 3rd world projects and the work is amazing. Pay is excellent for a non-profit. Many smart folks work at Compassion. the weekly chapel times are always good.

    Cons

    Management doesn't trust the employees enough, this causes a revolving door of the best talent. IT wastes far too much money.

    Advice to ManagementAdvice

    You hire the best, and then don't listen to them.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Make an impact in poverty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Support Specialist in Colorado Springs, CO
    Current Employee - Applications Support Specialist in Colorado Springs, CO

    I have been working at Compassion International full-time (more than 5 years)

    Pros

    A great place to work if values and purpose are important to you.

    Cons

    Pays a little less than industry standard at the higher levels.

    Recommends
    Neutral Outlook
    Approves of CEO

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