Compassion International

  www.compassion.com
  www.compassion.com
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Compassion International Reviews

Updated September 23, 2014
Updated September 23, 2014
41 Reviews
3.2
41 Reviews
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Jimmy Mellado
8 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    Serving the poor with a Christian focus but not without business rigor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology Staff  in  Colorado Springs, CO
    Former Employee - Information Technology Staff in Colorado Springs, CO

    I worked at Compassion International full-time for more than 5 years

    Pros

    Having worked at other big non-profit NGOs where your supposedly altruistic work can be heavily abstracted from you in one way or another, it seems that Compassion's mission is actually readily visible and exposed to you on a regular basis. The vast majority of people seem genuinely concerned with the mission, and not just internal tactical issues. The day-to-day spirituality aspect is a key contributor to this; just look at the logo, "in Jesus' name..."

    While it may seem that such an environment would be inefficient and too much run like a church, this does not seem to be the case at Compassion. Key leaders have a business / for-profit background and now how to steer the ship and be concerned about the bottom line and accountability.

    Cons

    Like many organizations their size, there is a fair share of bureaucracy and politics, but nothing outlandish in my opinion.

    Being in a technical field, sometimes they are prone to the proverbial consultant-knows-best mentality, which can be frustrating as you try to expand your expertise, etc.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great mission, ineffective leadership, unhappy employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compassion International full-time

    Pros

    The mission of Compassion is wonderful and fulfilling. God continues to bless the organization and the children it serves.

    Cons

    Compassion has become arrogant. Employees are leaving, or wanting to leave, due to the unhealthy culture created by ineffective leadership. The organization does not seem to notice or care about the exodus of good employees. Compassion has received the Gallup award two years in a row for best places to work, however, one on one conversations with employees reveals a different sentiment. Employees are dissatisfied, confused, fearful, and frustrated.

    Advice to ManagementAdvice

    Leadership needs to step down into the working ranks and pay attention to what is happening at the grass roots level. God is blessing the Ministry, but He does not want leadership to stick its head in the sand when it comes to dealing with the unhealthy culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    I loved working for Compassion International, the only reason I left after over 7 years is the integrity of a leader.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  Colorado Springs, CO
    Former Employee - Program Manager in Colorado Springs, CO

    I worked at Compassion International full-time for more than 8 years

    Pros

    Great Mission, love this place.

    Cons

    Poor decisions lead to bad leadership.

    Advice to ManagementAdvice

    Don't just promote from within because you can, put people in jobs they are actually qualified for.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Best work environment I've ever been in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources  in  Colorado Springs, CO
    Former Employee - Human Resources in Colorado Springs, CO

    I worked at Compassion International full-time for more than a year

    Pros

    For the most part, people who work hear seem to be very happy with their jobs and that makes for a very cheerful place to work.

    Cons

    I can't think of any cons.

    Advice to ManagementAdvice

    I guess the only advice I could give is to replace any grumpy employees with happy ones. :) There are so many people who want to work for Compassion.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great mission with faltering leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-Level Manager  in  Colorado Springs, CO
    Current Employee - Mid-Level Manager in Colorado Springs, CO

    I have been working at Compassion International full-time for more than 10 years

    Pros

    Compassion's work with children in poverty in the developing world is excellent and effective. Their program models and partnerships with the indigenous Christian church in the countries in which they operate provide the foundation for their success.

    Cons

    Executive and senior leadership aren't seeing the true status of the deterioration taking place among rank and file employees. Lofty goals aren't provided with the infrastructure or proper support necessary to achieve success which is putting incredible stress on those tasked with meeting these goals. Extreme compartmentalization between departments creates confusion and inefficiency among employees. Many long term employees are leaving or actively searching for new opportunities due to ongoing, unaddressed frustrations while others are being terminated without due cause. Several in senior leadership, especially those who have been brought in over the past 5-7 years, exude a sense of arrogance and superiority that has created instability and fear in their direct reports. Those who attempt to bring issues to the attention of other leaders or the executive team soon discover nothing will be done and they are now labeled as trouble makers. Ongoing internal restructures are ineffective as they typically don't address the core issues and serve only as window dressing which has resulted in extremely cumbersome processes that make it impossible to be efficient, effective and nimble.

    Advice to ManagementAdvice

    Stop relying on Gallup surveys and the word of senior managers regarding the health of the employee base. Spend some significant time with the rank and file employees so you can see first hand how inefficient the processes that have been implemented over the past 6-10 years are bogging down the organization. Take a long, hard look at the current restructure movement and understand that the greatest assets you have are the employees that are sold out to the mission. Technology is only a tool to help people achieve their goals, not a solution that in and of itself will fix the issues that you are facing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Satisfying work for a high-integrity organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO

    I worked at Compassion International full-time for more than a year

    Pros

    Compassion is like a very large family. In my experience, this family is friendly and eager to help not only children in poverty but each other. I worked on a great team led by a very caring and compassionate manager whose character shaped the work and outlook of each team member. Compassion's financial/nonprofit integrity is beyond reproach and I have no hesitation endorsing their work as I continue to sponsor children after working for them.

    Cons

    Compassion is a phenomenal place to work if you understand the balance of working for a Christian ministry that is also one of the world's best nonprofit organizations. This can become a bit of a gray area as the spiritual aspects can become too businesslike, and the business aspects can become too spiritual. Admittedly and understandably a tough balance to strike.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great Purpose, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Colorado Springs, CO
    Former Employee - Analyst in Colorado Springs, CO

    I worked at Compassion International full-time for more than 5 years

    Pros

    in the field, Compassion really does what it says it does. I've been to a couple of the 3rd world projects and the work is amazing. Pay is excellent for a non-profit. Many smart folks work at Compassion. the weekly chapel times are always good.

    Cons

    Management doesn't trust the employees enough, this causes a revolving door of the best talent. IT wastes far too much money.

    Advice to ManagementAdvice

    You hire the best, and then don't listen to them.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Make an impact in poverty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Support Specialist  in  Colorado Springs, CO
    Current Employee - Applications Support Specialist in Colorado Springs, CO

    I have been working at Compassion International full-time for more than 5 years

    Pros

    A great place to work if values and purpose are important to you.

    Cons

    Pays a little less than industry standard at the higher levels.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    great people and organization that are dedicated to the mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Colorado Springs, CO
    Current Employee - Director in Colorado Springs, CO

    I have been working at Compassion International full-time for more than 3 years

    Pros

    The mission is compelling and the quality of staff is hard to beat. The working conditions are quite good and there is ability to move around

    Cons

    The organization has silos and senior leaders, though seasoned, are out of touch on how to run a mid/large sized NGO.

    Recommends
    Positive Outlook
  11. 7 people found this helpful  

    What you can't see from the outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Colorado Springs, CO
    Current Employee - Manager in Colorado Springs, CO

    I have been working at Compassion International full-time for more than 5 years

    Pros

    The talent that the organization attracts is amazing. One thing that you will not find at many, if any, other organizations is that the hearts and minds of everyone is focused on the welfare and development of children around the world.

    Cons

    The culture is very unhealthy. A culture of fear and intimidation, one hiding behind spiritual conversation-killers such as a new vision or "God revealed to us", is one of the key elements that allows executives and managers to silence and neutralize some of the sophisticated talent that enters the organization.

    Explosive growth on a scale that the organization has enjoyed, even during historic downturns, is a curse in important ways. The senior executives are unwilling to make tough decisions or even deal with potentially damaging information: "How can anything be wrong because God is blessing the minstiry so much". This leads me to believe that the executives will lead until a traumatic event occurs, one that is visible to the outside of the organization.

    Advice to ManagementAdvice

    Everyone down to the SVP level should retire or move on. You faithfully served to the best of your ability, but you owe it to the children to move on and allow the organization to bring in the talent required to achieve the 2020 vision (if it is not already too late).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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