Complete Staffing Solutions
2.2 of 5 4 reviews
www.completestaffingsolutions.com Marlborough, MA

Complete Staffing Solutions Reviews

Updated May 30, 2014

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2.2 4 reviews

                             

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Jessica Volpe


25% of employees recommend this company to a friend
4 Employee Reviews
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    Build You Up

    Customer Service (Former Employee)
    Worcester, MA

    ProsKind, respectful, insightful placement agents who will work with you to build you up. I went in with zero professional environment experience and they showed me the way. If something didn't work out, they didn't give up, they just tried me at something different.

    ConsSometimes you'd get cut from an assignment on a day's notice.

    Advice to Senior ManagementKeep doing what you're doing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Unreliable company, made empty promises that I would become permanent at my assignment within 3 months- leaving after 9

    Anonymous Employee (Current Employee)

    ProsHopeful beginnings
    Negotiated somewhat higher pay

    Consunreliable, unaware, empty promises, disorganized

    Advice to Senior ManagementUnreliable- when I asked my agency rep to look into certain questions I had she did not follow up

    Unaware- my agent asked me if the company I worked for had made me permanent yet- clearly not as the temp agency was still paying me- bad communication between temp agency and client company

    Empty promise that assignment would be temp to perm "guaranteed after three months"- have been at assignment with nine and seen no hope of permanency

    Two other people at my assignment went through the same agency and have different pay and different processes in regards to time cards, etc- there is no set standard for organization

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Great first impression, horrilble follow through

    Contracted Employee (Former Employee)
    Boston, MA

    ProsReceived many calls for potential interviews immediately, the girl I worked with was enthusiastic about my qualifications and made me feel at ease.

    ConsSketchy office(in Boston location) that looked borderline abandonded, recruiter was dressed more for a night out than a day in the office, communication took a nosedive after about 3 weeks and they said for me to follow up everyweek otherwise I would get moved to the bottom of the pile. Once employeed I received rude, short, and unprofessional calls/e-mails about them not receiving my (faxed..antiquated much?) time sheet. Expected me to fax my social over to them multiple times..no thanks. Continued to receive emails and calls after being taken on with the company I was placed with about my timecard even after informing them I was no longer under CSS employment.

    Advice to Senior ManagementEmployees should be trained to be professional from the way the present themselves through to the way they conduct their relationships with their clients.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Nice people, small company environment that's growing, but stuck in the 1990s

    Anonymous Employee (Former Employee)
    Burlington, MA

    ProsNot a sweatshot like other big recruiting firms- upper management does not yell or really pressure employees
    Decent hours, formally 8-5:30- they don't push working till 7 or 8 as some sweatshot staffing firms do
    Very high commission split

    ConsTechnology stuck in the early '90s- unbelievably, there's still no company databse for either candidates or clients- completely unheard of
    Old school cold call and leave enthusiastic voicemail style of business development- nothing modern
    Very transactional- they don't really build client relationships, so they're constantly calling for new business
    Low income potential as a result of all these- their top biller makes half or less of what a top biller would at a national firm, and everyone below him makes much less

    Advice to Senior ManagementTry investing in a candidate database- they were first commercially available in the late 90s- the technology you're using now is the equivalent of a typewriter
    Build better relationships with your clients, so there's not a list of 200 companies that 'sure, we did a deal with them once, lost track after that'
    Better training for new recruiters

    No, I would not recommend this company to a friend

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