Compliance Implementation Services
1.6 of 5 10 reviews
www.cis-partners.com Newtown Square, PA 50 to 149 Employees

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1.6 10 reviews

                             

25% Approve of the CEO

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Jim Collins

(4 ratings)

10% of employees recommend this company to a friend
10 Employee Reviews
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1 person found this helpful  

I liked it.

Software Engineer (Former Employee)
Morrisville, NC

I worked at Compliance Implementation Services full-time for more than 3 years

ProsThe people here are absolutely amazing; this was the hardest thing to leave. The devs are awesome and diverse. The customers (all internal) are great. Everyone here loves their craft or doesn't stick around long enough to ruin others. Almost everyone has a great sense of humor. These people really understand what a personal/professional balance is. I could really write pages on this aspect.

Choosing your platform is another wonderful benefit to working here. While nobody used a mac, we had a mix of Windows and Linux platforms with decent hardware to fuel it all. They own their own furniture.

The manager is knowledgeable and passionate. He has a soft spot for new technologies and ideas. He seems to light up when he sees a project with innovative solutions or architecture. He also has been known to admit his shortcomings and seek help when he's over his head (I was often on this side of the desk).

The manager believes in all of his employees to a fault. As stated in the cons, this is a requirement to walk through the door. On a couple of occasions, he went to bat for me when I should have lost my job. On several occasions, he went to bat for the whole team over much more minor aspects (e.g. chosen platforms).

The founders are both quite approachable. Each made a point to tell me goodbye, wish me well, and offer support when I left.

Criticism is offered behind closed doors. While this seems like a given, it's not. I've been roasted in the common area (not at CIS) before.

Project ownership is expected and encouraged. Each project has its owner, but each part within a project is usually owned by a particular person as well. Additionally, each owner is usually assigned (or acquires by default) a resource or 4. The owner and the resources are acknowledged often, sometimes formally but usually informally.

Project ownership also means there is a high amount of autonomy. I was asked often how this project or that was doing, but rare was the occasion where my direction was not dictated by me. There were also days where I just didn't feel like working, and I wasn't chastised for this. Some days I was very unproductive all day, but other days I worked hard for 13 straight hours. Nobody really cares when, how, or where you do your job, as long as you have sufficient office presence, your customers are satisfied, and your work is done well.

Pride is not a spared resource. The manager will often speak of his pride in his people and their accomplishments to any listening ear. The founders will often speak of this pride as well at any meetings they attend, boasting of the most passionate, talented people in the industry. Business Development believes that the employees can build a flying car with a couple twigs and a pen. It all inspires one to feel proud of what one has done. Additionally, this pride was occasionally expressed in the form of free lunch and such.

Learning and expanding boundaries is encouraged. Often (that is, when someone remembered to plan it), the company would buy lunch for a group or the company, and someone would present and teach about a subject.

Prospects are always expanding. The BD team sets ambitious, near-unreachable goals, but sees missing these goals as personal failures. While this can be a little intense sometimes, it's a good sign that they refuse to stagnate.

ConsSome of the managers have a look that makes you wonder what they're thinking, but it's usually just that they're trying to digest what you just told them.

Scope of projects is usually very limited, as the software is specific to their industry.

Compensation is offset by regular bonuses. This is kind of frustrating, but every 6 months it's like Christmas.

Getting in the door can be rough. You have to get the approval of one manager and about 3 randomly-chosen devs (usually chosen and briefed an hour beforehand), and then get your direct manager to really believe in you. If you love your craft, this is no issue.

Advice to Senior ManagementPut drinks and snacks in the kitchens

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

Lousy employer but great experience. Don't work there more than 2-3 years, if you can make it that long.

Senior Project Manager (Former Employee)

I worked at Compliance Implementation Services full-time

ProsConsulting is a great way to get a variety of pharma experience in a short amount of time. CIS helped me with that but consider other consulting firms.

ConsHorrendous communication. Management is quick to accuse of wrongdoings and show favoritism to a select few. Management is only concerned about billable hours and has little, if any, desire to help the employees make sure the job is done right. Funny though, they are a COMPLIANCE company, and compliance is so unimportant to them. They have a habit of encouraging bad behavior and ignoring good behavior and successes. They bait and switch their clients - propose stronger more experience personnel and then slide in less experienced people.

Advice to Senior ManagementListen to your employees. And I don't mean that you should listen to senior management and those who have been there for the longest. Listen to ALL your employees. If everyone complains about communication, benefits, client treatment, employee treatment and more, there must be something to it. The owners should step aside and hire knowledgeable industry experts with strong business and management skills to run the company. Sure, there are industry experts in house, but none of those experts are good at managing people or running a business. Get over your egos and let someone build a better reputation for your company. Better yet, sell the company to people who are more than greedy for $$$. Sell it to people who will take care of the employees and clients while growing the business and making money.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Poor direction, highly micro-managed, pressure-cooker environment, no HR dept, abusive mgmt.

Software Developer (Former Employee)
Morrisville, NC

I worked at Compliance Implementation Services full-time for less than a year

ProsPay very good, decent benefits, very flexible hours, main room had windows so you could see outside. Good lighting. Floors were clean.

ConsIn some ways, this company reminds me of “Amy’s Baking Company” of Scottsdale, AZ. The drill instructor in the movie 'Full Metal Jacket" was a kitten compared to my manager -- at least the DI was consistent and provided training.

My interviews, with all parties concerned, were very misleading. They do put on a very good face but I foolishly chose to disregard my 'spider' sense.

Aggressive management techniques, manager walked up and down the aisles with his hands clasped behind his back all day looking at each persons screen (very open cubicle environment). No coffee breaks or any kind of breaks (except lunch) allowed unless manager wants to talk about their hobbies then he interrupts the work-flow.

Depending upon your physical location within the facility, the environment can be extremely loud and disruptive.

No HR dept. Seriously. Another employee sent me the benefits coverage. The company calendar is on an employee’s personal account.

Incredible micro-management – everything one does or say (no matter how minor, like how fast one types) is critiqued. As a long-term, highly rated, high-level professional, I’ve never been treated this poorly.

The code isn’t documented and comments are rare because there’s never enough time. Even the variable names were hasty and meaningless. Projects have to be cranked out as quickly as possible. Intense pressure-cooker environment.

While good for me (I can’t stand the smell of cigarette smoke on clothing), I noticed that there were no smokers – leaving your desk is a no-no.

You have to be able to produce starting immediately – no chance to acclimate.

Criticism is not welcome. Best to say you’re happy and everything is great.

I regret having accepted this job. This was the worst experience of my working career. I wish I had read the Glassdoor reviews first.

Advice to Senior ManagementListen to your employees -- they're not always wrong and the managers are not always in the right.

No, I would not recommend this company to a friend

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1 person found this helpful  

Potential for much more

Anonymous Employee (Current Employee)

I have been working at Compliance Implementation Services

ProsSufficient autonomy at times; flexible hours; decent compensation

ConsMicro-managers; poor communication at times; lack of clear focus and direction of company; haphazard training opportunities

Advice to Senior ManagementImprove communication (to what is pertinent) with associates; focus on a few things that will help the company to flourish, rather than try to do everything that stretches resources thin. Increase organic growth rather than just patching holes in management positions with people from the outside.

No, I would not recommend this company to a friend

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3 people found this helpful  

Poorly managed organization in a good industry.

Consultant (Current Employee)
Media, PA

I have been working at Compliance Implementation Services full-time for more than a year

ProsGrowing field and interesting clients. Good opportunity to learn if you are young and/or new to the industry. Can work as hard as you want.

ConsNo long-term vision. No mission. No leadership. No HR department. Worst benefits around. Crowded office space. No integrity. The philosophy is simply, make as much money for the owners as possible. Consultants are treated as a dime a dozen unless you're one of the chosen few.

Advice to Senior ManagementSell the company to someone who cares about the industry and employees. Try communicating and being more transparent with employees instead of always leaving 95% of the company guessing and wondering what's going on. Hire an experienced HR person instead of a wannabe recruiter.

No, I would not recommend this company to a friend

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3 people found this helpful  

Far from a competent compliance company - more like a playground.

Consultant (Former Employee)
Media, PA

I worked at Compliance Implementation Services full-time for more than a year

ProsIf you are lucky to have a good manager then you could learn a lot. Problem is, there are only a few good ones and it is known they have one foot out the door.

ConsMost of the subject matter experts are a joke. Promotions are not merit based and handed out like prizes in a cracker jack box. Obsessed with billable hours and overbilling. Senior management has no idea how junior consultants are treated and are dishonest. Caddy environment and lack of leadership accountability. Miserable employees. Not a place for long term employment. Benefits are terrible.

Advice to Senior ManagementClean house. Stop playing favorites. Open eyes to associate views and opinions.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

First job, low pay, high expectations, long hours but learned a lot. It is sink or swim

Pricing Analyst (Former Employee)
Media, PA

I worked at Compliance Implementation Services

ProsYou can learn a lot about the Pharma industry. Lots of personal freedom. Get to travel a lot.

ConsEmployees are obsessed over titles. Some directors/managers are inept. Benefits are bad. Retirement plan is awful. Promotions are a joke.

Advice to Senior ManagementUnderstand your employees needs. Understand what your business does. It will help in the long run.

No, I would not recommend this company to a friend

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2 people found this helpful  

horrific, went from bad to worse

Anonymous Employee (Current Employee)

I have been working at Compliance Implementation Services full-time

Proshmmm... i'm trying to think of something. work hours? no... benefits? no... training? no... i guess if you're smart, a fast learner and want to work very hard with little supervision, you could learn a lot in a short amount of time.

Consfar too many to itemize here but be sure if you are interviewing, you get everything in writing. many employees have experienced a "bait-&-switch" with bonuses and promises that never come to fruition.

Advice to Senior Managementquit buying luxury automobiles and share a bit of wealth with employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Amateur Hour - Career Minded Folks Need Not Apply

Anonymous Employee (Current Employee)

I have been working at Compliance Implementation Services full-time for more than a year

ProsThe office in Raleigh is nice...

ConsWhere to begin.... Nothing is thought through - zero long term strategy which impacts budgeting and personnel decisions. "Senior" Management has no pedigree or experience with current role (Example: SVP of Sales who was never previously in Sales). Culture is horribly unhealthy with everyone taking any chance to speak badly about others.

Advice to Senior ManagementBring in some experienced executives who know how to build and sustain a successful business model and infrastructure. If not, just sell and walk away with your profit - your employees will be better off for it...

No, I would not recommend this company to a friend

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2 people found this helpful  

Not even close to what was discussed during the interview process

Anonymous Employee (Current Employee)

I have been working at Compliance Implementation Services

Prostravel, yet expenses are reimbursed poorly.

ConsProvide little or no training to new employees. Turn the heat on right away for results.
Senior Management is of poor quality. Employees are regularly asked to give customers false information. Poor planning by Senior Management which made CIS a fly by the seat of your pants type of company.

Advice to Senior ManagementTraining is so important yet they don't believe in it because it is not billable to clients.
Some members of Senior Management have a style similar to that of a McDonald's supervisor.
Sh*t roles down hill there, so don't expect management to take responsibilities for their own mistakes. The owners need to stop talking to the employees about how much money they are making. Invest in an HR department, this company has almost 100 employees and no HR department or even a single person who would fall under human resources.

No, I would not recommend this company to a friend

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