CompuCom
2.6 of 5 415 reviews
www.compucom.com Dallas, TX 5000+ Employees

CompuCom Reviews

Updated Jul 4, 2014
All Employees Current Employees Only

2.6 415 reviews

                             

37% Approve of the CEO

CompuCom President and CEO James W. Dixon

James W. Dixon

(197 ratings)

34% of employees recommend this company to a friend
415 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "The ability to work from home (if you are in the right department"
    in 12 reviews
  • "That said - it is a great work life balance because of this"
    in 10 reviews
Cons:
  • "No annual raises or cost of living allowance for 5 years and counting, period"
    in 16 reviews
  • "Salary doesn't match market value and no raises in the last 5 years"
    in 27 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Senior Management
           
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    4 people found this helpful  

    Good for experience

    Anonymous Employee (Current Employee)

    ProsGood benefits and experience, hard to get fired

    Conslower than average tech pay

    Advice to Senior ManagementMore work and lower pay is no one's goal

    – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    3 people found this helpful  

    Good starting point

    Field Services Technician (Current Employee)

    ProsGood starting position. Able to gain a lot of experience.

    ConsPay is rather low in comparison to similar jobs in my area.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

    3 people found this helpful  

    Ok place to get started in IT, don't plan on career advancement.

    Desktop Support Associate (Current Employee)
    Santa Clara, CA

    ProsIt's a job.
    Plenty of opportunity for training.
    Pays for IT certifications

    ConsNo increase in compensation for the past 3 years.
    No advancement.

    Advice to Senior ManagementThanks for the free training, now allow your employees to use that training.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    3 people found this helpful  

    Ok place to work, I would work there again ...

    Anonymous Employee (Former Employee)
    DFW, TX

    ProsPay was not too bad in my case.

    ConsBeing connected to individual contracts, leaves you exposed to changes in the relationships between companies and their contracts. Just the nature of the business really. Your a fully time contractor.

    Advice to Senior ManagementTheir is no sense of connection between company and employees. The only way I knew I worked for them was a pay check every two weeks. Some may like this ...

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    CompuCom Takes good Care of Employees

    Consulting Technical Specialist (Current Employee)
    Redmond, WA

    ProsBenefits and pay are generally best of market. Company has broad resources for employees. Recruiters do a good job of finding the right fit for the employee and the client both.

    ConsService level agreements are not always well defined. Reviews are informal and there is no set rate increases.

    Advice to Senior ManagementSalaries should be re-negotiated each fiscal year for long term assignments.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Very nice experience with the client,

    Technical Support Analyst (Former Employee)
    Washington, DC

    ProsVery good benefits and good salary for that specific project.

    Consimprove communication between managers and employees

    Advice to Senior ManagementImprove communication between managers and employees

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    3 people found this helpful  

    I feel like a number, not a person

    Desktop Support Technician (Current Employee)

    ProsInitially, it was easy to interview (over the phone) and get hired. After 18 months or so, I went from contract to full time and was able to get benefits and paid time off.

    ConsManagement forgets about you, especially if you are on extended dispatch. Review periods seem irregular. Pay is below market. I am expected to train for field work, but management doesn't seem to be able to communicate with me or each other, so while I have some study material, I can't seem to get a company laptop or logon to take any tests.

    Advice to Senior ManagementDon't forget about me!

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    Neutral

    Anonymous Employee (Current Employee)

    ProsIf your lucky you may get a bonus

    ConsDon't work here unless your at HQ

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    6 people found this helpful  

    This place has nothing but negative energy and extremely low morale for all of the non executive employees.

    Director (Current Employee)

    ProsIf you are at the executive level the sky is the limit as far as growth and merit increases and bonuses.

    ConsExtremely low morale for all non executive employees, although there is camaraderie among the team they do not hold much respect or trust to the executives and upper management.

    Advice to Senior ManagementShare the wealth, I know first hand that the worker bees feel undervalued and do not feel respect which is one of the supposed Core values of this company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    operations administration

    Anonymous Employee (Current Employee)

    Prosgreat company to work for

    Consthis was a temp job

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CompuCom – Why Work for Us?

​​ “It’s exciting to work for company that is committed to their employees and clients, encourages continual learning and success and promotes a positive and dynamic working environment.” CompuCom, the leading IT… Full Overview

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Glassdoor is your free inside look at CompuCom reviews and ratings — including employee satisfaction and approval rating for CompuCom CEO James W. Dixon. All 415 reviews posted anonymously by CompuCom employees.