CompuCom Reviews

Updated July 31, 2015
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2.3
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CompuCom President and CEO James W. Dixon
James W. Dixon
51 Ratings

Pros
  • Good work life balance & benefits (in 16 reviews)

  • The ability to work from home (if you are in the right department (in 14 reviews)

Cons
  • There have been no pay raises or cost of living increases for the workers in many, many years (in 19 reviews)

  • No raises in over 5 years treated as a non employee but expected to act like an employee (in 31 reviews)

More Pros and Cons

99 Employee Reviews

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  1. Software Specalist

    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom (More than 10 years)

    Pros

    People I work with and the Time off benefits

    Cons

    No growth or opportunity to move around or up


  2. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management Specialist in Dallas, TX
    Former Employee - Project Management Specialist in Dallas, TX

    I worked at CompuCom full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Loved the people that I worked with. Cafeteria was nice and free Starbucks coffee. Fun environment to work in.

    Cons

    Projects can end or not begin suddenly. Pay was okay, but sometimes felt pretty under valued. Work life balance was not really there.

    Advice to Management

    Treat your employees with better pay, when they are clearly doing more work than they were originally assigned to them.


  3. Helpful (3)

    HelpDesk Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst\Subject Matter Expert in Dallas, TX
    Current Employee - Help Desk Analyst\Subject Matter Expert in Dallas, TX

    I have been working at CompuCom full-time (More than a year)

    Pros

    Great for entry level service desk. Compucom will pay for Certifications and give the experience to start you off on your career. most shifts are M-F which is also nice

    Cons

    Since Compucom was bought out, there have been no raises, no bonuses and they are eliminated more positions than they are creating. Any kind of raise is required to go through a "compensation committee" which consists of the CEO, CFO, and other higher ups that you have never met. they have not approved any cost of living/merit raises since my employment start in 01/2013


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Data analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Database Analyst in Dallas, TX
    Former Employee - Database Analyst in Dallas, TX

    I worked at CompuCom

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good team to work with management great and responsive

    Cons

    no clear carrier path beyond been an analyst

    Advice to Management

    please keep senior managers to develop long term growth


  6. Inside Software Sales Specialist/ISR/CAM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Account Manager/Software Specialist in Dallas, TX
    Current Employee - Customer Account Manager/Software Specialist in Dallas, TX

    I have been working at CompuCom full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company seems to be very family oriented. The benefits are good, the perks are good. Most of the people are genuine. You have free onsite gym access, large cafeteria that serves the majority of the day, some departments offer work from home days via remote access.

    Cons

    The owners do not seem to be committed since the company is trying to go Public. There has been many management issues and changes. The raises tend to go on FREEZE HOLD more frequently than being issued to hard working individuals.


  7. It's as advertised- Low pay but good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - VOIP Technician in Dallas, TX
    Current Contractor - VOIP Technician in Dallas, TX

    I have been working at CompuCom as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Willing to give newcomers a chance. Allows you to work on certifications with company resources and exam vouchers. Overtime is available quite often

    Cons

    Very loose management structure based on popularity rather than ability or merit. Many are overlooked while others excel for being right under the right manager's nose.

    Advice to Management

    Stick with the processes that are already in place to manage employee performance. Employees deserve to be evaluated so that they understand what the expectations are and what areas need to be improved. Get feedback from subordinates to gauge how leadership is performing. The word "TEAM" is used a lot more than it is practices. Leaders build teams.


  8. PROS STAY AWAY!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Analyst in Dallas, TX
    Current Employee - Technical Analyst in Dallas, TX

    I have been working at CompuCom (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good for start out and free certifications, 1 year maximum if you make it... No Chance for advancement.

    Cons

    Every thing else. Bad management, too much micro management. Field engineers/technicians are to blame for everything. No raises last 7 years. company restructures about every 9 months.

    Advice to Management

    use a bottom up approach. The field personnel are what makes the company money, Listen up to what they are saying.


  9. Helpful (1)

    Help desk associate

    Former Employee - Help Desk Analyst in Dallas, TX
    Former Employee - Help Desk Analyst in Dallas, TX

    I worked at CompuCom

    Pros

    They train well and benefits were good

    Cons

    There was a revolving door of people coming and going. Our management changed hand 5 times in the 4 years I was there. Pay was not good and you were constantly asked to do more for less

    Advice to Management

    Pay your employees what they have earned!


  10. Sr. Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Dallas, TX
    Former Employee - Senior Developer in Dallas, TX

    I worked at CompuCom full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Telecommuted - worked from home. Negotiated additional PTO.

    Cons

    Upper management - they are not up with the times as far as software and processes. Pay scale is way below average for this level of position and they won't budge on that either. I was told that after 90 days I would be reviewed for an increase but that never happened.

    Advice to Management

    Instead of laying off the employees that are moving your company forward, you need to look at the old folks holding up the progress in your IT department.


  11. PROGRAM MANAGER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Dallas, TX
    Former Employee - Program Manager in Dallas, TX

    I worked at CompuCom full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Large company that feels like a small one.

    Cons

    New owners are far too concerned about changing the company into something it's not.

    Advice to Management

    KISS - Keep it simple silly



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