CompuCom

www.compucom.com

CompuCom Reviews

Updated January 29, 2015
Updated January 29, 2015
561 Reviews
2.7
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CompuCom President and CEO James W. Dixon
James W. Dixon
265 Ratings

Review Highlights

Pros
  • They do have a good work life balance and it is a pretty laid back atmosphere (in 16 reviews)

  • The ability to work from home (if you are in the right department (in 14 reviews)


Cons
  • No annual raises or cost of living allowance for 5 years and counting, period (in 19 reviews)

  • Salary doesn't match market value and no raises in the last 5 years (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Pros

    -Entry level opportunity
    - Experience
    -It's pretty basic

    Cons

    -Low pay
    -No pay increase
    -It's service desk

    Advice to ManagementAdvice

    Communicate more

    Recommends
    Approves of CEO
  2.  

    Good company as long as you have an intelligent manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Chicago, IL
    Current Employee - Field Service Technician in Chicago, IL

    I have been working at CompuCom

    Pros

    Independence to do your work, your way.

    Cons

    Double time reporting, some weekends on-call(but paid time and a half for after 40.

    Advice to ManagementAdvice

    Try to understand your techs and help them. They are trying to help you, to help them if you pay a little attention.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Excellent starting point for an IT career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Analyst in Dallas, TX
    Current Employee - Field Service Analyst in Dallas, TX

    I have been working at CompuCom full-time (more than a year)

    Pros

    Decent pay. No micromanaging whatsoever. All the certifications you could ever want are paid for by the company. It seems they pay you all the certifications abs training you could ever want or need to thrive in the IT industry. Mileage pay is pretty decent. Not the best, but decent. Both my manager and my team lead are really cool funny guys that really show us that we as techs are appreciated.

    Cons

    Huge communication breakdown at times. Hard to find the right answers. Sometimes asking a question either gets you a vague one word answer or no answer at all.

    Not always guaranteed work for the day, though they promise 40 hours a week.

    Time keeping system sucks in a huge way.

    There are some idiots working for this company, both as management and as techs. Seriously, I'm not sure who hired these people, but they make the company look bad when five different techs work on a single ticket, only to have the sixth tech clean up the messes and actually fix the issue.

    They will literally hire anyone who can just about spell computer, regardless of skill. (Pro for some)

    Advice to ManagementAdvice

    Make information easier to find.

    Give bonuses based on performance, get rid of the idiots.

    Meet with your techs more often. Maybe once a month round table meetings over lunch or some central location where we can all get to know each other and share ideas.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good People Good Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst in Atlanta, GA
    Current Employee - Technical Support Analyst in Atlanta, GA

    I have been working at CompuCom

    Pros

    It is a good place to start of a career

    Cons

    Been here a few months and I honestly don't see any.

    Advice to ManagementAdvice

    Speak Up

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Good starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Parkersburg, WV
    Current Employee - Field Service Technician in Parkersburg, WV

    I have been working at CompuCom

    Pros

    Work life Balance is very good

    Cons

    No pay raises in five years

    Advice to ManagementAdvice

    pay attention to your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Pros

    No micro-management, great work/life balance

    Cons

    nothing- management is executing the business plan

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    IT Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom

    Pros

    The ability to work from home.

    Cons

    No training and a lack of leadership.

    Advice to ManagementAdvice

    Stop outsourcing key employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Internship was fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support Technician in Milpitas, CA
    Former Employee - Desktop Support Technician in Milpitas, CA

    I worked at CompuCom as an intern (less than a year)

    Pros

    Great experienced working in the Cisco sight area and lots of potential to grow in the company (Cisco)

    Cons

    different challenges and lots of potential to grow.

    Advice to ManagementAdvice

    lots of support from upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Quick and easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support Specialist in Tampa, FL
    Former Employee - IT Support Specialist in Tampa, FL

    I worked at CompuCom

    Pros

    Lots of free certificate training

    Cons

    Contracts and a lack of communication

    Advice to ManagementAdvice

    Open up communication

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Will provide you with work. May not pay you like it.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician in Hillsboro, OR
    Current Employee - IT Technician in Hillsboro, OR

    I have been working at CompuCom full-time (more than 3 years)

    Pros

    Plenty of opportunity to move up. They offer lots of options for continuing education, such as helping out with certifications.

    Cons

    Compensation is abysmal. Will put you in a low paying, high responsibility position, but pay you less, because you are new to the position, but never increase your pay.

    Advice to ManagementAdvice

    Acknowledge the hard work and dedication of your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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