CompuCom Reviews

Updated April 25, 2015
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2.6
622 Reviews
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CompuCom President and CEO James W. Dixon
James W. Dixon
289 Ratings

Pros
  • They do have a good work life balance and it is a pretty laid back atmosphere (in 16 reviews)

  • The ability to work from home (if you are in the right department (in 14 reviews)

Cons
  • No annual raises or cost of living allowance for 5 years and counting, period (in 19 reviews)

  • Salary doesn't match market value and no raises in the last 5 years (in 31 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Excellent starting point for an IT career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Analyst in Dallas, TX
    Current Employee - Field Service Analyst in Dallas, TX

    I have been working at CompuCom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay. No micromanaging whatsoever. All the certifications you could ever want are paid for by the company. It seems they pay you all the certifications abs training you could ever want or need to thrive in the IT industry. Mileage pay is pretty decent. Not the best, but decent. Both my manager and my team lead are really cool funny guys that really show us that we as techs are appreciated.

    Cons

    Huge communication breakdown at times. Hard to find the right answers. Sometimes asking a question either gets you a vague one word answer or no answer at all.

    Not always guaranteed work for the day, though they promise 40 hours a week.

    Time keeping system sucks in a huge way.

    There are some idiots working for this company, both as management and as techs. Seriously, I'm not sure who hired these people, but they make the company look bad when five different techs work on a single ticket, only to have the sixth tech clean up the messes and actually fix the issue.

    They will literally hire anyone who can just about spell computer, regardless of skill. (Pro for some)

    Advice to Management

    Make information easier to find.

    Give bonuses based on performance, get rid of the idiots.

    Meet with your techs more often. Maybe once a month round table meetings over lunch or some central location where we can all get to know each other and share ideas.

  2. Electronic Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at CompuCom as a contractor (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This is a very enjoyable and challenging type of work

    Cons

    Parts are not always in stock or takes too long for delivery

    Advice to Management

    Make sure employees always have the tools , information and services at their disposal

  3. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No micro-management, great work/life balance

    Cons

    nothing- management is executing the business plan

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good people

    Former Employee - Hardware Technician in Stamford, CT
    Former Employee - Hardware Technician in Stamford, CT

    I worked at CompuCom part-time (More than a year)

    Recommends
    Recommends

    Pros

    I worked at UBS for Compucom and it was a great experience with great people. I learned a lot about being a hardware technician and developed great realationships with the manager and other techs

    Cons

    I only worked there part time, because I was still in high school, I was paid hourly. I did not get to see much of the corporate structure, I only dealt with my project manager

  6. Field Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician in Houston, TX
    Former Employee - Field Service Technician in Houston, TX

    I worked at CompuCom full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Job was awsome loved it too bad they lost the contract and cut a lot of people

    Cons

    Know what you are getting into before you higher a bunch of techs the cut them lose

  7. Very Exciting and rewarding environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician in Chicago, IL
    Former Employee - Field Service Technician in Chicago, IL

    I worked at CompuCom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The support personnel team and access to certifications and libraries.

    Cons

    not to many worth stating

    Advice to Management

    Keep up the good work

  8. Helpful (1)

    Good Tech Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Services Technician in Mancelona, MI
    Current Employee - Field Services Technician in Mancelona, MI

    I have been working at CompuCom full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I was a part of the Walmart team. Until Walmart pulled out of the contract I was let go.
    I love the position I had pay was fair. The manager knew what he was doing.

    Cons

    Wish I could have been moved to another contract.

    Advice to Management

    Have a backup plan for all the new techs incase you lose the contract.

  9. Helpful (1)

    Compucom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cisco Network Tech in Fort Worth, TX
    Current Employee - Cisco Network Tech in Fort Worth, TX

    I have been working at CompuCom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, stability, employees, company vehical, Vacation time.

    Cons

    Pay, the only thing I can see as a con.

    Advice to Management

    None

  10. A solid company, a solid place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior National Recruiter in Bellevue, WA
    Current Employee - Senior National Recruiter in Bellevue, WA

    I have been working at CompuCom full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great tools for advancement
    - Great work life balance
    - Tons of opportunities

    Cons

    - No free money, no cons that I know

  11. There a very fair and people orientated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Consultant in Seattle, WA
    Former Employee - Staff Consultant in Seattle, WA

    I worked at CompuCom full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    With nationwide travel and their care for your needs. It was a pleasure to work for them away from home. I had adequate time off to go home every other weekend.

    Cons

    I have nothing to say unpleasant about my experience with CompuCom.

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