CompuCom Reviews

Updated March 25, 2015
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Employee Reviews

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  1. Get experience here and then move on FAST!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom (more than 10 years)

    Pros

    A lot of free training available. Great co-workers. Good for learning and experience on hardware and software support.

    Cons

    Absolutely no appreciation from management on how hard associates work. They only care about each accounts gross margin. No increases in pay for over 5 years. Bonuses are pretty much non existent. It's a boys club, so if you're not male don't bother working for them.

    Advice to ManagementAdvice

    From someone who worked there for over 17 years and was laid off for Meeting Expectation(which means I did my job!), your upper management needs to recognize the people you have working for you and listen to them. Don't just listen to the people who agree with you. Listen to what associates are actually saying and pay attention.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful

    Excellent starting point for an IT career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Analyst in Dallas, TX
    Current Employee - Field Service Analyst in Dallas, TX

    I have been working at CompuCom full-time (more than a year)

    Pros

    Decent pay. No micromanaging whatsoever. All the certifications you could ever want are paid for by the company. It seems they pay you all the certifications abs training you could ever want or need to thrive in the IT industry. Mileage pay is pretty decent. Not the best, but decent. Both my manager and my team lead are really cool funny guys that really show us that we as techs are appreciated.

    Cons

    Huge communication breakdown at times. Hard to find the right answers. Sometimes asking a question either gets you a vague one word answer or no answer at all.

    Not always guaranteed work for the day, though they promise 40 hours a week.

    Time keeping system sucks in a huge way.

    There are some idiots working for this company, both as management and as techs. Seriously, I'm not sure who hired these people, but they make the company look bad when five different techs work on a single ticket, only to have the sixth tech clean up the messes and actually fix the issue.

    They will literally hire anyone who can just about spell computer, regardless of skill. (Pro for some)

    Advice to ManagementAdvice

    Make information easier to find.

    Give bonuses based on performance, get rid of the idiots.

    Meet with your techs more often. Maybe once a month round table meetings over lunch or some central location where we can all get to know each other and share ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful

    Good People Good Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst in Atlanta, GA
    Current Employee - Technical Support Analyst in Atlanta, GA

    I have been working at CompuCom

    Pros

    It is a good place to start of a career

    Cons

    Been here a few months and I honestly don't see any.

    Advice to ManagementAdvice

    Speak Up

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Good starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Parkersburg, WV
    Current Employee - Field Service Technician in Parkersburg, WV

    I have been working at CompuCom

    Pros

    Work life Balance is very good

    Cons

    No pay raises in five years

    Advice to ManagementAdvice

    pay attention to your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Internship was fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Desktop Support Technician in Milpitas, CA
    Former Intern - Desktop Support Technician in Milpitas, CA

    I worked at CompuCom as an intern (less than a year)

    Pros

    Great experienced working in the Cisco sight area and lots of potential to grow in the company (Cisco)

    Cons

    different challenges and lots of potential to grow.

    Advice to ManagementAdvice

    lots of support from upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    IT Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom

    Pros

    The ability to work from home.

    Cons

    No training and a lack of leadership.

    Advice to ManagementAdvice

    Stop outsourcing key employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful

    No job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile IT Technician in Fort Wayne, IN
    Former Employee - Mobile IT Technician in Fort Wayne, IN

    I worked at CompuCom

    Pros

    Great experience, fun work environment

    Cons

    Compucom tanked their walmart POS contract by not sending technicians parts on time or sending incorrect parts due to poor labeling. This resulted in the loss of hundreds of jobs that had existed for less than a year.

    Advice to ManagementAdvice

    Fix your inventory issues and rehire all the people that you hurt due to poor choices.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Pros

    No micro-management, great work/life balance

    Cons

    nothing- management is executing the business plan

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    I love the fact that your not in a office. The office is your car.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Field Service Technician in Tucson, AZ
    Current Contractor - Field Service Technician in Tucson, AZ

    I have been working at CompuCom as a contractor (less than a year)

    Pros

    Same weeks you just get over worked.

    Cons

    Not always a 40 hours a week.

    Advice to ManagementAdvice

    Better communication with the staff.

    Recommends
    Negative Outlook
  11. 3 people found this helpful

    Will provide you with work. May not pay you like it.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician in Hillsboro, OR
    Current Employee - IT Technician in Hillsboro, OR

    I have been working at CompuCom full-time (more than 3 years)

    Pros

    Plenty of opportunity to move up. They offer lots of options for continuing education, such as helping out with certifications.

    Cons

    Compensation is abysmal. Will put you in a low paying, high responsibility position, but pay you less, because you are new to the position, but never increase your pay.

    Advice to ManagementAdvice

    Acknowledge the hard work and dedication of your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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