CompuCom Reviews

Updated September 3, 2015
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724 Employee Reviews

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  1. Very Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom (Less than a year)

    Pros

    Good company to start your IT carrier.

    Cons

    low wages, no company culture


  2. Software Specalist

    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at CompuCom (More than 10 years)

    Pros

    People I work with and the Time off benefits

    Cons

    No growth or opportunity to move around or up


  3. review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You will learn a couple of things

    Cons

    Need to update desperately their KB. Need to hire leads that are willing and supportive and not look down on contractors in short, company lacks direction and serious training.

    Advice to Management

    Stop CYA. Listen to contractors pay mor money to support varios contracts. Provide quallity training. etc,.


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  5. Helpful (1)

    Field Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Amity Harbor, NY
    Current Employee - Service Manager in Amity Harbor, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at CompuCom full-time (More than 10 years)

    Pros

    Unlimited training opportunity. Virtual office.

    Cons

    No raises in years. Poor morale across the board.

    Advice to Management

    Appreciate your hard working employees and stop criticizing performance when you don't allow the resources to improve customer satisfaction.


  6. good company to start with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuCom full-time

    Pros

    training and certification assistance, a variety of different experiences found in the day to day job. fair pay. and benefits

    Cons

    risk for layoffs due to client turn over


  7. Your voice is not heard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexibility in your schedule is allowed

    Cons

    No bonus or raises No advancement chance no matter how hard you work

    Advice to Management

    Take interest in your employees Listen to their input no matter what level they are at Employee recognition can go a long way Actions speak louder than words


  8. Helpful (1)

    Stay away from this company.

    Current Employee - Field Technician
    Current Employee - Field Technician
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    With this company there are none.

    Cons

    Very low pay, no yearly raises, bottom of the barrel health benefits, no advancement, no real training, overworked and stressed to the max, no set territories so you're driving everywhere over their so called "50 mile radius", on call and working weekends. No documentation to help with projects or people to contact when assistance is needed, they basically leaving you hanging out to dry. They're quick to let it be known throughout the company that you've made a mistake but never congratulate you on a tough case. Management barks orders that you have to do or they make it known that you can be replaced. This company is not family friendly, regardless of your ailment, home life or family situation. I would never recommend anyone work for this place, not even to get your foot in the door because it will sour you enough to go back to school to get a different degree. What good employees are still left are lumped up with the slacker ones.

    Advice to Management

    Get your act together and treat your employees like people. Management is so far removed from reality that they don't know what a tech goes through. Stop looking at papers to make decisions and look towards the employees keeping the company afloat.


  9. Helpful (2)

    Company going in wrong direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Senior Analyst in Dallas, TX
    Current Employee - Service Desk Senior Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than 8 years)

    Pros

    The offered to pay for most any certification you wanted to get (not sure about any more), They had an afterhours team.

    Cons

    Have gotten 1 raise in 7 years and was told you need a promotion for a raise now. Got a promotion, still no raise. They make no effort to keep people or give them any reason to stay. Not a very caring company when it come to employees.

    Advice to Management

    Care about your employees, they are leaving in droves.


  10. Desktop Analyst

    Former Employee - Desktop Support Analyst in Midland, TX
    Former Employee - Desktop Support Analyst in Midland, TX
    Doesn't Recommend
    Negative Outlook

    I worked at CompuCom full-time (More than 3 years)

    Pros

    There were a few pros when Steve Brown was the manager. The work is always different your never doing the same thing

    Cons

    NO advancement, no raises, no sick time, hard to contact managers, your not an employee your a number, never back the employee. They give bonuses to their chosen ones and people in management can work for the employee the contract employees out to but the contract employee can't the have standards for management but not employees.

    Advice to Management

    They need to treat their people like humans not a bunch of nobodies, they need to make time to give raises and no just give bonuses to the chosen ones. Management doesn't bring the money into the company the employees do.


  11. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management Specialist in Dallas, TX
    Former Employee - Project Management Specialist in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CompuCom full-time (More than a year)

    Pros

    Loved the people that I worked with. Cafeteria was nice and free Starbucks coffee. Fun environment to work in.

    Cons

    Projects can end or not begin suddenly. Pay was okay, but sometimes felt pretty under valued. Work life balance was not really there.

    Advice to Management

    Treat your employees with better pay, when they are clearly doing more work than they were originally assigned to them.



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