CompuCom

  www.compucom.com
  www.compucom.com

CompuCom Reviews

Updated November 20, 2014
Updated November 20, 2014
519 Reviews
2.7
519 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CompuCom President and CEO James W. Dixon
James W. Dixon
251 Ratings

Review Highlights

Pros
  • They do have a good work life balance and it is a pretty laid back atmosphere (in 15 reviews)

  • The ability to work from home (if you are in the right department (in 14 reviews)


Cons
  • No annual raises or cost of living allowance for 5 years and counting, period (in 19 reviews)

  • Salary doesn't match market value and no raises in the last 5 years (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    There a very fair and people orientated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Consultant in Seattle, WA
    Former Employee - Staff Consultant in Seattle, WA

    I worked at CompuCom full-time (more than an year)

    Pros

    With nationwide travel and their care for your needs. It was a pleasure to work for them away from home. I had adequate time off to go home every other weekend.

    Cons

    I have nothing to say unpleasant about my experience with CompuCom.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Solid Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Management Analyst
    Current Employee - Project Management Analyst

    I have been working at CompuCom full-time (more than 10 years)

    Pros

    Solid and stable company to work for.

    Cons

    Pay is a little lack luster for the industry.

    Advice to ManagementAdvice

    Spend some money to keep your talent from looking else where

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent high performing employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant

    I worked at CompuCom full-time (less than an year)

    Pros

    Experienced and high energy niche market employees

    Cons

    Minimal senior leadership interaction with account teams. Should at minimum have monthly meetings and/or conference calls w company updates and Q&A.

    Advice to ManagementAdvice

    Managers manager should interact with employees on a regular basis.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Good place to Star a carrer in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst in Dallas, TX
    Former Employee - Help Desk Analyst in Dallas, TX

    I worked at CompuCom full-time (more than an year)

    Pros

    Coworkers , benefits, training, free certs, experience acquired , very well organized company,

    Cons

    Management expect you to do a lot, they expect you to be an expert in 3 months,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good benefits, PTO, Friendly staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Validation Engineer in Sacramento, CA
    Current Employee - Senior Validation Engineer in Sacramento, CA

    I have been working at CompuCom as a contractor (more than an year)

    Pros

    Both standard and Roth 401k, PTO, pay half of the client company holidays. Market rate pay. Lunch outings every 4 months.

    Cons

    Average contract is less than 2 years, but 401k vesting does not occur until after 2 years.
    They forgot to deduct state income tax while pay stub indicated that they did. Big surprise come tax time.

    Advice to ManagementAdvice

    Match 401k vesting to contract length.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Awesome Deskside Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst in Nashville, TN
    Current Employee - Technical Support Analyst in Nashville, TN

    I have been working at CompuCom as a contractor (more than an year)

    Pros

    Excellent growth opportunities if you want. If you don't you won't last long

    Cons

    Less Cross-Contract work, Better Communication

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Not a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Incident Manager in Dallas, TX
    Current Employee - Major Incident Manager in Dallas, TX

    I have been working at CompuCom full-time (more than 3 years)

    Pros

    Plenty of over time.

    Cons

    Pay, benefits, employee treatment.

    Advice to ManagementAdvice

    Pay better, offer better benefits, take care of your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    No management or people skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Tech in Bentonville, AR
    Current Employee - Systems Support Tech in Bentonville, AR

    I have been working at CompuCom as a contractor (less than an year)

    Pros

    Just a Paycheck. Nothing else follows!

    Cons

    Coworkers come to work drunk or high
    Managers don't know how to communicate without being confrontational.
    If you are educated managers appear threatened or feel then to talk down to you.
    Begininng to loose contracts/business.

    Advice to ManagementAdvice

    Learn how to conduct and understand the etiquette of business. i.e. Surely the old boy network should be dead by now.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    company with heartless management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Desktop Support Analyst in Alpharetta, GA
    Current Employee - Desktop Support Analyst in Alpharetta, GA

    I have been working at CompuCom full-time (more than 5 years)

    Pros

    Err, there were none that i could thik of.

    Cons

    mismanagement
    Dishonesty
    lOW LOW PAY
    lack of promotions
    management that has anger management issues

    Advice to ManagementAdvice

    Fire your managers and give your employees the cash you pay them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Use them like they use you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst in Dallas, TX
    Former Employee - Help Desk Analyst in Dallas, TX

    I worked at CompuCom full-time (more than 5 years)

    Pros

    At the corporate office in Dallas they have nice amenities like a great Cafeteria and a nice workout room. The agents on my team and some on other teams are great people.

    Cons

    If you don't understand the concept of what you need to use this company for you will not get the whole picture. This company is what you make of it. Use them for the experience to get in the door of IT and get certifications that they will pay for, and leave. If you do not do this, your career will go no where. There is no room to grow from within, and they will not compensate you for your hard work and time put in. I worked at the helpdesk at the Corp office and they have since took a left turn in the wrong direction. They are pushing out seasoned agents that may have a higher wage, to replace them with customer service reps that can read a knowledge base article. Instead of building back their tech reputation with new or already signed clients, they are taking the easy way out to minimize overhead and maximize profits. Any GOOD tech will leave, and any good techs still there are either looking to leave, or no longer even try because there is no motivation or incentive to. The new rules for agents about not eating at their desks and minimizing the "appearance of working" is setting everyone up for failure. Changing tardies to only 15 a year before getting written up, then fired is setting everyone up that is not an asset to them in the profit margin, for failure and easy termination. They will over work you, under pay you, never give you a raise and allow you to cert yourself up just to leave. They essentially PAY YOU TO LEAVE, since there is no other choice. Here, get all these certifications that we pay for, then we won't utilize your new skills by filling positions we have available from within...so your only other choice is to get up, and get a better job somewhere else.

    Advice to ManagementAdvice

    You have/had potential in your company at one time, and you could have that again, but you won't since the reputation of who CompuCom employs and how they're treated has been tarnished. Hiring cheap labor techs that will only anger your current clients will only make the helpdesk go away quicker, not be more profitable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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