CompuCom Reviews

Updated April 16, 2015
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Employee Reviews

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  1. Helpful (1)

    Good starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Parkersburg, WV
    Current Employee - Field Service Technician in Parkersburg, WV

    I have been working at CompuCom

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work life Balance is very good

    Cons

    No pay raises in five years

    Advice to Management

    pay attention to your employees

  2. Helpful (1)

    Internship was fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Desktop Support Technician in Milpitas, CA
    Former Intern - Desktop Support Technician in Milpitas, CA

    I worked at CompuCom as an intern (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great experienced working in the Cisco sight area and lots of potential to grow in the company (Cisco)

    Cons

    different challenges and lots of potential to grow.

    Advice to Management

    lots of support from upper management.

  3. Helpful (2)

    No job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile IT Technician in Fort Wayne, IN
    Former Employee - Mobile IT Technician in Fort Wayne, IN

    I worked at CompuCom

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great experience, fun work environment

    Cons

    Compucom tanked their walmart POS contract by not sending technicians parts on time or sending incorrect parts due to poor labeling. This resulted in the loss of hundreds of jobs that had existed for less than a year.

    Advice to Management

    Fix your inventory issues and rehire all the people that you hurt due to poor choices.

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  5. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No micro-management, great work/life balance

    Cons

    nothing- management is executing the business plan

  6. Helpful (1)

    I love the fact that your not in a office. The office is your car.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Field Service Technician in Tucson, AZ
    Current Contractor - Field Service Technician in Tucson, AZ

    I have been working at CompuCom as a contractor (less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Same weeks you just get over worked.

    Cons

    Not always a 40 hours a week.

    Advice to Management

    Better communication with the staff.

  7. Helpful (3)

    Will provide you with work. May not pay you like it.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician in Hillsboro, OR
    Current Employee - IT Technician in Hillsboro, OR

    I have been working at CompuCom full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Plenty of opportunity to move up. They offer lots of options for continuing education, such as helping out with certifications.

    Cons

    Compensation is abysmal. Will put you in a low paying, high responsibility position, but pay you less, because you are new to the position, but never increase your pay.

    Advice to Management

    Acknowledge the hard work and dedication of your employees.

  8. No values, morals, principles, in management from top level down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support Analyst in Indianapolis, IN
    Former Employee - Desktop Support Analyst in Indianapolis, IN

    I worked at CompuCom full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    none that I can think of

    Cons

    This company has no principles, values, morals and constantly lies to employees. Management is always asking employees to do things that are against corporate CompuCom policy and also the RR account IT security policies. Reporting them to upper management results in nothing being done, my guess is someone is being paid under the table to keep them on the RR account.

    Advice to Management

    RR needs to clean out the current management on both sides of the account before a major security breach happens.

  9. Helpful (2)

    Lots of responsibility with low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Seattle, WA
    Current Employee - Field Service Technician in Seattle, WA

    I have been working at CompuCom full-time (more than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    I've worked for CompuCom for almost 5 years now. I get to travel all over and meet people. Job is very "Self Paced" with little supervision and is perfect for people that are "Self Motivated". A very good start for your IT career. Lots of opportunity for training and certifications. Good benefits once you become a permanent employee.

    Cons

    Lots of work for low pay. Management team is not local. No pay raises for almost 5 years. Managers are slow to offer praise by quick to place blame when things go wrong. No support from help desk for serious problems. Help desk is out sourced to Mexico and India.

    Advice to Management

    Get local managers back in the mix and quit using managers from other states to manage local teams. For example, teams in Washington should not be managed by people from California. Company needs to setup, at the very least, yearly cost of living pay increases.

  10. Helpful (1)

    Demotions through no fault of employee. Used to reduce pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Team Lead in Chandler, AZ
    Former Employee - Desktop Team Lead in Chandler, AZ

    I worked at CompuCom full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Get way to gain experience. Team members are generally great to learn from.

    Cons

    This company will have you stuck where you are. The general attitude from management is "You're lucky to have a job." Company more concerned about making money, even from those break their backs for them. You aren't an employee, you are a tool to increase profits. No raises, no job security, no loyalty even for those that are the most loyal employees.

    Advice to Management

    Learn to appreciate your employees or you'll find yourself losing contracts left and right. If not contracts, your employees will start to jump ship with your attitude towards them. When you make an employee make a commitment, be prepared to make the same commitment to the employee.

  11. Helpful (2)

    Mismanaged, few opportunities for recognition or advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at CompuCom

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Coworkers are generally laid back and friendly and management is flexible about letting you work from home or leaving early if your duties permit. It's a fairly low pressure environment with little micromanagement.

    Cons

    There have been no pay increases in years and I have almost never seen a coworker get promoted. Benefits packages and pay are lower than they are at other companies this size.

    Advice to Management

    Increase compensation to reduce turnover. Recognize the work that people do. Improve communication so that people know what is going on.

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