CompuCom

www.compucom.com
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Employee Reviews

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  1.  

    Good people

    Former Employee - Hardware Technician in Stamford, CT
    Former Employee - Hardware Technician in Stamford, CT

    I worked at CompuCom part-time (more than a year)

    Pros

    I worked at UBS for Compucom and it was a great experience with great people. I learned a lot about being a hardware technician and developed great realationships with the manager and other techs

    Cons

    I only worked there part time, because I was still in high school, I was paid hourly. I did not get to see much of the corporate structure, I only dealt with my project manager

    Recommends
  2.  

    A good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Integration Manager
    Former Employee - Systems Integration Manager

    I worked at CompuCom full-time (more than 5 years)

    Pros

    CompuCom gives you opportunities to grow and they are very selective of talent that grows and develops the best staff.
    They are Nationwide so opportunities abound for those who are free to move to different locations to find work and they try to make a great work environment.

    Cons

    The typical pay is not that great overall.

    Advice to ManagementAdvice

    Get into the field to meet and know you staff and make meetings have value and continually point to education that will help staff in earning more.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Not the best place to work. Too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom full-time (more than 3 years)

    Pros

    Good place to work if not looking for much. Great working environment, great colleagues.

    Cons

    Dead end job. You must be "sociable" to get anything. Performance reviews? What performance review?

    Advice to ManagementAdvice

    Promote from within

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    As good a place as any to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Lead in Cincinnati, OH
    Former Employee - Project Lead in Cincinnati, OH

    I worked at CompuCom full-time (more than 5 years)

    Pros

    Plenty of entry level jobs, good for the young guy that wants to get into an IT company/career.

    Cons

    Low pay, will take any opportunity to not give you a raise, good place to be if you are content with where you are. Can't say much about senior management, I saw them once in 7 years...

    Advice to ManagementAdvice

    Some a little more appreciation to employee's. Not sure how things are at the home office, but the remote locations, a little recognition goes a long way. Doesn't have to be money, but several company outings away from the office can be a great thing.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Company Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Saint Louis, MO
    Former Employee - Operations Manager in Saint Louis, MO

    I worked at CompuCom full-time (more than a year)

    Pros

    the company offers variety and travel reimbursement

    Cons

    work-life balance, very minimal salary increases across the board.

    Advice to ManagementAdvice

    work-life balance

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Employer Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager

    I have been working at CompuCom full-time (more than 8 years)

    Pros

    Job is very demanding and overwhelming. The benefits (Medical) is the same as other companies and obtaining training isn't that of a hassle.

    Cons

    Poor salary, the work done by managers deserves more pay, you can be a tech and make more money from the travelling compensation.

    Advice to ManagementAdvice

    Review managers pay. It is horrible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Field Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician in Houston, TX
    Former Employee - Field Service Technician in Houston, TX

    I worked at CompuCom full-time (less than a year)

    Pros

    Job was awsome loved it too bad they lost the contract and cut a lot of people

    Cons

    Know what you are getting into before you higher a bunch of techs the cut them lose

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Tough experience ask around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Field Service Technician in Bakersfield, CA
    Current Contractor - Field Service Technician in Bakersfield, CA

    I have been working at CompuCom as a contractor (more than a year)

    Pros

    Good experience for first time technicians.

    Cons

    Communication is difficult to handle.

    Advice to ManagementAdvice

    Communication is key to a successful career.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Avoid Compucom at all cost.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at CompuCom

    Pros

    There were no pros. The experience I had with this company is one of the worst I had.

    Cons

    Account managers are horrible, they are pretty much just there to collect money of of their contractors, and provide very little assistance when it is needed. There is no Work/Life balance, you will be treated as a money making unit/slave.They only care about how much money you can make for them.

    Advice to ManagementAdvice

    Account managers - Start carding about your contractors, they make you the money. Start actually doing your job.
    "Working" from home, and not being responsive from another state, while "managing" your team is not really something you should be paid for.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    This job is going nowhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuCom full-time (more than a year)

    Pros

    The checks cash and they will help with certs. The other techs that I have met are good people that have the same Pro's and Con's with this company that I do. We are working on a program that has a 99% customer approval rating...yes, that is a nationwide program covering a couple THOUSAND locations getting a 99% approval rating from the customer. Unheard of, right?

    Cons

    I took the job because it was a new program that sounded interesting, may lead to something. The low pay was making me hesitate, but then," We will give you a company car and quarterly bonuses" came into play. Sounds Good! I got the car(cannot use as personal) and was told that the FIRST AND LAST HOUR of driving was on my time, not theirs...ok, I'll deal with it. I'll get quarterly bonuses.....NOPE! Some guy crashed his car 2 states away, so no bonus. Why am I held responsible for the actions of someone I do not know and didn't hire? Sounds like a management problem. After a year, I asked about a raise....WE ALL DID. We were told to wait until September...then October...then NOVEMBER...Now December, we are told sometime in the first quarter of the next year, then another raise in the third quarter...you could tell the eyes were rolling from everyone on the one-way conference call. I didn't expect this from a company that did $2.3 BILLION gross in 2012. Everyone's moral is in the toilet. Everyone is expecting a 15 cent/hr slap in the face when/if the management decides to share the good fortune. If you work for this company, get the certs and leave. The extra knowledge will help you elsewhere, not here. This company pays the absolute minimum.

    Advice to ManagementAdvice

    1. We love what we do. We are great at what we do. We are a great team. We really do care about the customer.
    2. Love the customer, hate our own company.
    3. Your Techs do not feel appreciated. They feel lied to and easily replaced by some schmo who will do a bad job,
        lose tools and wreck a car while making the minimum that you will pay.
    4. Our bonuses shouldn't pay for the mistakes of management.
    5. "They think I'm a sucker" is a quote I heard last week.
    6. Its only a matter of time until the customer dumps CompuCom. The revolving door of techs you have learning their infrastructure is a HUGE security risk.
    7. "We appreciate all that you do and this program is a big success because of you." -we hear this all the time from you. We already know this. Money will make it real to the both of us.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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