CompuPay.

  www.compupay.com
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CompuPay. Reviews

Updated Jun 10, 2014

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2.2 17 reviews

44% Approve of the CEO

CompuPay. Chairman, President, and CEO Charlie Lathrop

Charlie Lathrop

(9 ratings)

27% of employees recommend this company to a friend
17 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Customer service suffered issues due to many acquisitions.

    Anonymous Employee (Former Employee)

    ProsA place to use as a stepping stone in gaining experience in payroll.

    ConsHigh stress environment, compounded by siloed departments, and inexperienced management.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Not a place to make any money or career advancement

    District Sales Manager (Former Employee)

    Prosyou will get a lot of freedom

    Consweak commission structure, poor management, no opportunity for growth, broken implementation model

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • No Opinion of CEO

     

    Hired F/T Permanent but laid off after company was sold/bought up.

    AIX Systems Engineer (Former Employee) Doral, FL

    ProsGood team, good support, somewhat flexible, great benefits and competative salary.

    ConsCompany was swallowed up by another, less friendly entity.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Was Very Family Oriented Before They Were Bought Out

    Payroll Specialist (Former Employee) Tampa, FL

    ProsDecent benefits
    Flexible Work Schedule
    Training is great
    Mgt is very knowledgeable and willing to share and help employees grow professionally to be a stronger asset to the company.

    ConsUnable to take Vacation time during quarter end, which makes Christmas hard when your family lives in San Fran, CA Sometimes it is very busy while other times it is very slow, so planning your week takes a while to get in tune

    Advice to Senior ManagementKeep Up The GREAT Work!!!

    Yes, I would recommend this company to a friend

    • Culture & Values
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    good company of willing people. Customer service is struggling and too many payroll platforms

    Anonymous Employee (Current Employee)

    Prosgood opportunity for new salespeople

    Consyou will have to train yourself, poor product knowledge

    • Culture & Values
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    • Career Opportunities

    1 person found this helpful  

    Unfortunately no longer a payroll company - failing

    Operations (Current Employee) Miramar, FL

    ProsThere used to be a very family feel to the company and while there were many strategic directional changes (zig-zag mindset) and changing objectives, everyone worked for the good of the company.

    Salaries are in line with market rates.

    ConsSince acquisition by BenefitMall the entire culture has changed, morale is very low and they have become little more than a small 'payroll' division in an insurance-centric organization.

    Strategic decisions go against what most original or long-term employees think. Benefitmall seem to think (very arrogantly) that because they used to have a very small payroll application they know how to run a large, multi-state complete payroll and tax-filing organization.

    - All execs have left along with many other directors/managers and regular staff now departing.
    - Departments have been eliminated or downsized with long serving employees let go (with poor severance).
    - Many/most current employees are looking elsewhere or are scared about their position being moved to Dallas or terminated, etc...
    - Management occasionally fly in (usually from Dallas), have closed door meetings and leave with zero interaction or show of support.
    - Even little things like annual company BBQ or other activities have ceased.

    Advice to Senior ManagementTreat CompuPay as a separate entity and put payroll people back in charge (or perhaps spin them off).

    Retain existing (or get back departed) employees who know the business, are committed to the company and their colleagues.

    Change brand name....doesn't have to be back to CompuPay but the name Benefitmall does nothing when going after the target market segments. However, Acme Payroll backed by Benefitmall would be strong.

    • Culture & Values
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    • Approves of CEO

     

    One of the best companies to work for in the nation.

    Telemarketer (Former Employee) Miramar, FL

    ProsIncredible family type work atmosphere.
    They have all kinds of activities for holidays and cute rewards and activities to get involved in. Everyone is extremely friendly.
    Management wants you to succeed and will work with you to achieve your success.
    Adequate pay for the type of industry.
    They have great benefits. and a comfortable work environment .
    Comfortable work environment.
    They hire from within.

    ConsLocation requires a car to get to the job.
    Do not have many openings, very often.
    Pay raises are performance based and not given easily. You must excel at your job. But that is only fair.

    Advice to Senior ManagementHire more people.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Disgraceful And Lacks Value

    Payroll Specialist (Former Employee) Miramar, FL

    ProsMost co-workers are friendly which helps deals with the ongoing stress of job. Great location with nearby shopping plaza and restaurants. The two 15 minute breaks very useful for downtime.

    ConsMid-management is weak and allows upper management to control with fear. Upper management are clueless and don't understand the needs of the business as a whole by constantly flexing there muscles to reprimand everyone for the simplest error. Micro-managing is ongoing as no one seems to know what is needed. Management is unreliable because of constant mandatory meeting throughout the day...there meetings have meetings to arrange more meetings...a joke! No one knows or seems to care about doing their change successful...a practiced culture throughout the company statewide. Everyone wants to be the leader of the clan but lacks the knowledge and skill to do so. Good employees are treated unfairly and are expected to pull the weight of the poor performer without any recognition or incentive...advancement is limited and with the environment and constant complaints of customer dissatisfaction who would want to advance?? Productive employees are persuaded to stay without any additional incentives and no guarantee if they can advance within the company. Customer are not important and client retention is high every month as well as employee turnover. Seriously, company is not worth the headache...WARNING DO NOT JOIN!

    Advice to Senior ManagementSell company or merge with a major payroll service provider such as ADP or Paychex. Shift focus to upgrading company technology, improving products/payroll services for customers, providing affordable benefit plans/incentive programs/retaining employees by proper management training to cease micro-managing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Great place to gather experience

    District Manager (Current Employee) Nashville, TN

    ProsFamily atmosphere, increasing access to better technology, access to some executive level managers

    ConsNo room for advancement unless you happen to be in the right area. Ability to make top level commissions depends entirely upon the area in which you work and the partners to which you are assigned. Management is incentivized to sell, therefore the company incentivizes them to be selfish and to compete with their sales reps within their own territory. No real leadership at the Sales Manager position as most are more concerned about making money, hitting their numbers and getting their rewards.

    Advice to Senior ManagementChange your management structure, find those who want to be leaders and you will find your turnover reduced and profits expand.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    • No Opinion of CEO

     

    Pay was ok, benefits suck, people are cool, work was boring and unchallenging

    EFT Child Support (Former Employee) Miramar, FL

    ProsThe people are cool, like a family. My boss, on a personal level was very understanding with personal matters and went about and beyond as a person. You get paid pretty well do very little. I had plenty of time to do personal things, and although internet is pretty restricted, I was able to get a lot done. I had very little supervision, so I got away with a lot. The schedule was great, as was the location of the office. PTO is generous. Training was fair. Good place to "get your feet wet" and gain some experience, but move on.

    ConsBenefits are horrendous, the quarter/year end blackouts allow for NO holidays off at the end of the year. A lot of favoritism showed towards employees who know the "right people". If you are not one of them: forget it- you will never move forward. Too many "chiefs" who know very little about what we do on the day to day, but are extremely involved in terms of micro management. There is NO room to grow/learn/advance. People who work here for years, are pretty much doing the same thing forever, and others get hired above them, earning more, and doing less. its ridiculous. The sofware and programs used are outdated and forever crashing.

    Advice to Senior ManagementEducate and train those people who are willing to learn, and grow. Stop looking for "more experienced, qualified 'professionals' " when you cant afford to pay them what they deserve anyway. There are plenty of current employees willing to do more, but you cannot "afford" to promote them or pay them what they have earned in their many years' experience with your company. Improve your benefits.

    No, I would not recommend this company to a friend

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