CompuPay Reviews

Updated June 10, 2014
Updated June 10, 2014
17 Reviews
2.3
17 Reviews
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CompuPay Chairman, President, and CEO Charlie Lathrop
Charlie Lathrop
9 Ratings

Employee Reviews

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  1.  

    Customer service suffered issues due to many acquisitions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CompuPay

    Pros

    A place to use as a stepping stone in gaining experience in payroll.

    Cons

    High stress environment, compounded by siloed departments, and inexperienced management.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Not a place to make any money or career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at CompuPay

    Pros

    you will get a lot of freedom

    Cons

    weak commission structure, poor management, no opportunity for growth, broken implementation model

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Hired F/T Permanent but laid off after company was sold/bought up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AIX Systems Engineer  in  Doral, FL
    Former Employee - AIX Systems Engineer in Doral, FL

    I worked at CompuPay full-time for less than a year

    Pros

    Good team, good support, somewhat flexible, great benefits and competative salary.

    Cons

    Company was swallowed up by another, less friendly entity.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Was Very Family Oriented Before They Were Bought Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Specialist  in  Tampa, FL
    Former Employee - Payroll Specialist in Tampa, FL

    I worked at CompuPay full-time for more than 3 years

    Pros

    Decent benefits
    Flexible Work Schedule
    Training is great
    Mgt is very knowledgeable and willing to share and help employees grow professionally to be a stronger asset to the company.

    Cons

    Unable to take Vacation time during quarter end, which makes Christmas hard when your family lives in San Fran, CA Sometimes it is very busy while other times it is very slow, so planning your week takes a while to get in tune

    Advice to ManagementAdvice

    Keep Up The GREAT Work!!!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    good company of willing people. Customer service is struggling and too many payroll platforms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CompuPay

    Pros

    good opportunity for new salespeople

    Cons

    you will have to train yourself, poor product knowledge

  7. 1 person found this helpful  

    Unfortunately no longer a payroll company - failing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations  in  Miramar, FL
    Current Employee - Operations in Miramar, FL

    I have been working at CompuPay full-time for more than 8 years

    Pros

    There used to be a very family feel to the company and while there were many strategic directional changes (zig-zag mindset) and changing objectives, everyone worked for the good of the company.

    Salaries are in line with market rates.

    Cons

    Since acquisition by BenefitMall the entire culture has changed, morale is very low and they have become little more than a small 'payroll' division in an insurance-centric organization.

    Strategic decisions go against what most original or long-term employees think. Benefitmall seem to think (very arrogantly) that because they used to have a very small payroll application they know how to run a large, multi-state complete payroll and tax-filing organization.

    - All execs have left along with many other directors/managers and regular staff now departing.
    - Departments have been eliminated or downsized with long serving employees let go (with poor severance).
    - Many/most current employees are looking elsewhere or are scared about their position being moved to Dallas or terminated, etc...
    - Management occasionally fly in (usually from Dallas), have closed door meetings and leave with zero interaction or show of support.
    - Even little things like annual company BBQ or other activities have ceased.

    Advice to ManagementAdvice

    Treat CompuPay as a separate entity and put payroll people back in charge (or perhaps spin them off).

    Retain existing (or get back departed) employees who know the business, are committed to the company and their colleagues.

    Change brand name....doesn't have to be back to CompuPay but the name Benefitmall does nothing when going after the target market segments. However, Acme Payroll backed by Benefitmall would be strong.

  8.  

    One of the best companies to work for in the nation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telemarketer  in  Miramar, FL
    Former Employee - Telemarketer in Miramar, FL

    I worked at CompuPay full-time for less than a year

    Pros

    Incredible family type work atmosphere.
    They have all kinds of activities for holidays and cute rewards and activities to get involved in. Everyone is extremely friendly.
    Management wants you to succeed and will work with you to achieve your success.
    Adequate pay for the type of industry.
    They have great benefits. and a comfortable work environment .
    Comfortable work environment.
    They hire from within.

    Cons

    Location requires a car to get to the job.
    Do not have many openings, very often.
    Pay raises are performance based and not given easily. You must excel at your job. But that is only fair.

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Disgraceful And Lacks Value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Specialist  in  Miramar, FL
    Former Employee - Payroll Specialist in Miramar, FL

    I worked at CompuPay full-time for less than a year

    Pros

    Most co-workers are friendly which helps deals with the ongoing stress of job. Great location with nearby shopping plaza and restaurants. The two 15 minute breaks very useful for downtime.

    Cons

    Mid-management is weak and allows upper management to control with fear. Upper management are clueless and don't understand the needs of the business as a whole by constantly flexing there muscles to reprimand everyone for the simplest error. Micro-managing is ongoing as no one seems to know what is needed. Management is unreliable because of constant mandatory meeting throughout the day...there meetings have meetings to arrange more meetings...a joke! No one knows or seems to care about doing their change successful...a practiced culture throughout the company statewide. Everyone wants to be the leader of the clan but lacks the knowledge and skill to do so. Good employees are treated unfairly and are expected to pull the weight of the poor performer without any recognition or incentive...advancement is limited and with the environment and constant complaints of customer dissatisfaction who would want to advance?? Productive employees are persuaded to stay without any additional incentives and no guarantee if they can advance within the company. Customer are not important and client retention is high every month as well as employee turnover. Seriously, company is not worth the headache...WARNING DO NOT JOIN!

    Advice to ManagementAdvice

    Sell company or merge with a major payroll service provider such as ADP or Paychex. Shift focus to upgrading company technology, improving products/payroll services for customers, providing affordable benefit plans/incentive programs/retaining employees by proper management training to cease micro-managing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Great place to gather experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager  in  Nashville, TN
    Current Employee - District Manager in Nashville, TN

    I have been working at CompuPay full-time for more than a year

    Pros

    Family atmosphere, increasing access to better technology, access to some executive level managers

    Cons

    No room for advancement unless you happen to be in the right area. Ability to make top level commissions depends entirely upon the area in which you work and the partners to which you are assigned. Management is incentivized to sell, therefore the company incentivizes them to be selfish and to compete with their sales reps within their own territory. No real leadership at the Sales Manager position as most are more concerned about making money, hitting their numbers and getting their rewards.

    Advice to ManagementAdvice

    Change your management structure, find those who want to be leaders and you will find your turnover reduced and profits expand.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Pay was ok, benefits suck, people are cool, work was boring and unchallenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - EFT Child Support  in  Miramar, FL
    Former Employee - EFT Child Support in Miramar, FL

    I worked at CompuPay

    Pros

    The people are cool, like a family. My boss, on a personal level was very understanding with personal matters and went about and beyond as a person. You get paid pretty well do very little. I had plenty of time to do personal things, and although internet is pretty restricted, I was able to get a lot done. I had very little supervision, so I got away with a lot. The schedule was great, as was the location of the office. PTO is generous. Training was fair. Good place to "get your feet wet" and gain some experience, but move on.

    Cons

    Benefits are horrendous, the quarter/year end blackouts allow for NO holidays off at the end of the year. A lot of favoritism showed towards employees who know the "right people". If you are not one of them: forget it- you will never move forward. Too many "chiefs" who know very little about what we do on the day to day, but are extremely involved in terms of micro management. There is NO room to grow/learn/advance. People who work here for years, are pretty much doing the same thing forever, and others get hired above them, earning more, and doing less. its ridiculous. The sofware and programs used are outdated and forever crashing.

    Advice to ManagementAdvice

    Educate and train those people who are willing to learn, and grow. Stop looking for "more experienced, qualified 'professionals' " when you cant afford to pay them what they deserve anyway. There are plenty of current employees willing to do more, but you cannot "afford" to promote them or pay them what they have earned in their many years' experience with your company. Improve your benefits.

    Doesn't Recommend
    No opinion of CEO

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