Compulink Management Center

  www.laserfiche.com
  www.laserfiche.com

Compulink Management Center Reviews

Updated October 21, 2014
Updated October 21, 2014
30 Reviews
3.4
30 Reviews
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Compulink Management Center CEO and President Nien-Ling Wacker
Nien-Ling Wacker
27 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Compulink Management Center

    Pros

    Nice company to work for

    Cons

    Not flexible hours and training is limited

    Recommends
    Approves of CEO
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Long Beach, CA
    Former Employee - Regional Sales Manager in Long Beach, CA

    I worked at Compulink Management Center full-time (more than 5 years)

    Pros

    Excellent 401k and matching program. Good experience for starters, great experience for young people.

    Cons

    It is family business and it is very difficult to get promoted.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Consultant in Long Beach, CA
    Current Employee - Solutions Consultant in Long Beach, CA

    I have been working at Compulink Management Center full-time (more than an year)

    Pros

    Freedom to interface with C-level contacts immediately. You get a baptism by fire with this company. Management in the sales departments are quality people.

    Cons

    Pay doesn't scale at the same pace as the uptick in responsibilities you take on. Free lunch is not very appetizing.

    Advice to ManagementAdvice

    Let the people with the right vision and drive take the reigns of the company. The management in the sales department will take the company to new heights. Not as keen on senior leadership in other areas of the business.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    100% Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA

    I worked at Compulink Management Center full-time (more than 3 years)

    Pros

    -Free Lunch (If you can stomach it)
    -Great Health Benefits (Starting after 3 months "probation")
    -Some really nice people working there
    -Great place to start right out of college to gain experience for your resume

    Cons

    -Awful management
    -If you don't play the politics game you have no chance at success, which is irrelevant based on your performance
    -Silly rules like no paper cups, lunch must be taken from 12-1, etc.
    -No flexible hours, only 2 weeks of vacation per year
    -0 Employee perks or events
    -Treated like a child rather than an employee
    -No chance at advancement unless you are somehow related to the CEO of the company
    -Extremely high turnover (about 3-4 people per month quit/get fired in a company of about 200 people)
    -Compensation is quite low compared to similar job positions at similar companies

    Advice to ManagementAdvice

    Pointless to give them advice as they will never listen. Every time a consultant is hired to advise, they are fired a week later. This company is propped up by its re-sellers and their government clients renewing their licensing fees every year, it is on a downward spiral.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Be careful and if you are not Asian difficulty advancing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Engineer in Long Beach, CA
    Former Employee - Solutions Engineer in Long Beach, CA

    I worked at Compulink Management Center full-time (more than an year)

    Pros

    Growth area and interesting sector, moreover the major clients are governments which are always growing

    Cons

    Competition with h1-b visa folk to keep wages low, have to fight for pay increases and once you have then you are at greater risk for termination, do have 401k match, but it seems like this is a way for the company to hide money from taxes, not many people last more than2 years.

    Advice to ManagementAdvice

    Support needs to report to sales always never development

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to start, don't plan on staying here longer than a couple of years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Long Beach, CA
    Former Employee - District Manager in Long Beach, CA

    I worked at Compulink Management Center full-time (more than an year)

    Pros

    They will hire almost anyone fresh out of school with some decent people skills. Also, due to the poor company environment currently, and their lack of talent in both sales, presales, and somewhat in development, it is almost impossible to get fired.

    Cons

    This is a family business, plain and simple. If you start working here, don't expect to get much higher than a bottom level manager in your role. Unless you are part of the family, your pay and potential for advancement will be stunted compared to your peers.

    Advice to ManagementAdvice

    While Nein-Ling did a great job bringing the company to where it is, it is probably time to hire a CEO to keep the company moving forward.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Great software, very friendly and helpful co-workers but depends which department you're in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Compulink Management Center

    Pros

    This company prides itself in some of the perks it provides its employees, such as free lunches, sailing club, running club (pay for marathons), cross fitness club, tennis club, billiards, and ping pong tables. All of these create a very close-knit culture and you make some great friends with your co-workers. It certainly fosters more than just "come to work and leave" experience that is great for young employees.

    The work is fun but it is challenging. If you care about work, about the company and perform well, then you will be rewarded. Everyone is usually pretty smart and you're expected to learn the software quickly and function at full capacity within a couple of months. The work you do makes a great impact on the company and you can definitely see it.

    Depending on the department you work in, the styles of management vary greatly. The sales team is pushed to make calls, do lots of demos, continue a good relationship with customers and help the resellers get and close deals. The sales person gets to travel quite a bit if you're in charge of the territory (rather than just helping the one in charge). Management can be frustrating in this department because they don't listen to their employees, push off work they don't want to do to lower level employees, they are given somewhat unrealistic goals with little guidance.

    The presales department is expected to be the experts on the software although they have to do a lot of learning themselves. They do lots of training and get to travel quite a bit. The hours are flexible and management is very understand and accommodating to their team members. They listen to their ideas and try whatever makes sense, regardless of who brought up the idea. There's good team communication and teamwork. There is a very high turnover on projects with tight deadlines so it can be a little overwhelming and stressful.

    The development team makes up the majority of the company. They can pretty much come in whenever they want as long as they work their 40 hours a week. They're given plenty of resources to get their work done and use Scrum to plan their features and releases. Most devs are happy with the work although they often times complain management will not listen to them or do not appreciate their hard work. Perks, such as free snacks and drinks, are offered in the kitchen but it does not equate to a "great job for such and such" from your boss. There is sometimes a lack of communication between different teams which can lead to some frustrations.

    Overall, this is a great company to get some very good experience.

    Cons

    A lot of the employees are under compensated for the type of work they do. Looking at similar jobs through glassdoor will prove people here at underpaid by as much as $30k/year. The executives truly believe that by hiring very talented young (fresh out of college) kids, they can underpay them. And this actually works because people are constantly getting hired, but they know they're getting underpaid and leave within a few years. There is little growth within the company, it's basically (for example), account manager, district manager/regional manager, VP of Sales, CEO.

    Many are also frustrated with upper management or the executives that run the company. Because it's a family business, many of the CEO's relatives and some of her children hold the top positions. Some are not fit to be an executive and delegate their responsibilities as much as possible. Most will tell you they feel they're doing too much work because upper management delegates a lot (not that delegation is a bad thing).

    The high turnover causes the productivity to decline as well since sometimes it takes some of your time to train others. This is specially frustrating when people are leaving for better positions due to the reasons listed above. Unfortunately, a lot of people use this company as a stepping stone rather than a company where they see a career in.

    Advice to ManagementAdvice

    Listen to your employees, hire some external experts to create some good processes, terminate/demote managers you know do not have a big impact on the company or are not working very hard, and pay your employees what they ought to be getting.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Leadership that needs serious help.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Beach, CA
    Current Employee - Anonymous Employee in Long Beach, CA

    I have been working at Compulink Management Center full-time (more than an year)

    Pros

    Free lunch, recreation rooms, young co-workers.

    Cons

    Large turn overrate as a result of built up frustration with management. They'll never change their style of management and refuse to acknowledge their faults. It's a family business so your words only holds value if you are considered part of the family. Cross department collaboration can be a bit difficult because of such high turn over rate and new co-workers barely starts to learn the technology.

    Advice to ManagementAdvice

    Hopeless.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    A great experience for a fresh grad, but not for too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Engineer in Long Beach, CA
    Current Employee - Solutions Engineer in Long Beach, CA

    I have been working at Compulink Management Center full-time (more than 3 years)

    Pros

    Laserfiche is a great place to start a career fresh out of college. You really have an opportunity to hit the ground running and make your own way without a whole lot of training. You will very quickly be working directly with a wide variety of clientele.

    Cons

    The caveat to the pros is that there really is not a lot of guidance and training for how to do your work. You are expected to churn out results but there isn't particularly good direction on how to get there. The other major problem is that there is a very low ceiling in terms of growth potential. I say get in, work for 2-3 years max and move on.

    Advice to ManagementAdvice

    Upper management should hire external experts instead of constantly hiring fresh college grads. The college grad network is great for young youthful energy, but we are missing out on vital real industry expertise because everyone in the company is for the most home grown.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    good place for experience, but poor employee appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Long Beach, CA
    Former Employee - Software Engineer in Long Beach, CA

    I worked at Compulink Management Center full-time

    Pros

    For junior software engineers, this is definitely one of the best place to get hands-on experience. There are a ton of experienced programmers you can learn from, the workload is challenging, and you will always get a chance to learn new things.

    Cons

    The management do not know how to appreciate their employees. Once you've had a really good year, the management will reward you well the first year with additional responsibilities - but they will continue to expect you to do everything you used to do PLUS your new responsibilities (rinse and repeat every year) until you cannot handle the workload anymore.

    Advice to ManagementAdvice

    Learn to appreciate what your people can do. If you're going to promote someone, have someone else to replace that individual's former responsibilities instead of expecting that one person to be able to do everything.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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