Computer Generated Solutions

www.cgsinc.com
Employer Engaged

Computer Generated Solutions Reviews

Updated March 4, 2015
Updated March 4, 2015
188 Reviews
3.2
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Computer Generated Solutions President and CEO Phil Friedman
Phil Friedman
108 Ratings

Review Highlights

Pros
  • Good work/life balance with fair management practices (in 5 reviews)

  • Most managers in the location were helpful good people (in 7 reviews)


Cons
  • The pay is ok and sometimes there is a complete disconnect from upper management of what is going on (in 9 reviews)

  • the only thing i would say is a con would be the pay and no raises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    CGS is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computer Generated Solutions full-time (more than a year)

    Pros

    CGS has great benefits, works well with employees on work/life balance and offers great opportunities for growth

    Cons

    CGS is a great company.

    Advice to ManagementAdvice

    No advice needed right now.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Computer Generated Solutions full-time

    Pros

    Friendly co-workers, Learn a lot about different photo lab equipment, enhances problem solving skills, helpful managers.

    Cons

    barley any training, not much guidance, work hours aren't ideal.

    Advice to ManagementAdvice

    be more attentive when it comes to helping get a csr call count up to par.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Strict no place of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Atlanta, GA
    Former Employee - Technical Support Representative in Atlanta, GA

    I worked at Computer Generated Solutions

    Pros

    Really great coworkers to work with. Everyone is like family

    Cons

    Management is lousy and no one is willing to work with you when it comes to scheduling.

    Advice to ManagementAdvice

    Do better scheduling and and listen to when your coworkers have an issue.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Run don't walk from this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Computer Generated Solutions full-time (less than a year)

    Pros

    There aren't any don't waste your time!

    Cons

    Low pay, no raises, low morale, and favoritism. If I could give them a negative 1,000 rating, I would. You will wish you took my advice about running if you decide to work here.

    Advice to ManagementAdvice

    Take actual management classes from an actual college, you might learn something. .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good opportunity to gain technical skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Atlanta, GA
    Former Employee - Technical Support Representative in Atlanta, GA

    I worked at Computer Generated Solutions full-time (less than a year)

    Pros

    The best part about working here was meeting new people. And some days they provide you with free ice cream or pizza.

    Cons

    No opportunities for advancement, pay is way below industry standards, all day micro-managing, poor training. This company has a high turnover rate.

    Advice to ManagementAdvice

    Management needs people skills training. Employees need to be treated like they matter. Someone in Corporate needs to gauge why the turnover rate is so high. You know a company is bad when regular workers rarely communicate with upper management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I'm new, but there is outstanding potential within this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computer Generated Solutions

    Pros

    Potential for many new positions or openings

    Cons

    Unsure about interdepartmental communication. Hard to know where other parts of the company are going.

    Recommends
    Neutral Outlook
  8.  

    Not a place for people with goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computer Generated Solutions

    Pros

    I can't really think of any good that comes with this company except just getting the paycheck

    Cons

    Compesation is whack. You get paid like 11/hours with all sort of draconian management policy. Hell, you can't even go to the bathroom without notifying someone. And that bathroom break is only about 1 minute or two

    Advice to ManagementAdvice

    Treat people like human. Not some cows

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Ok organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainer in Tampa, FL
    Current Employee - Trainer in Tampa, FL

    I have been working at Computer Generated Solutions

    Pros

    flexible scheduling with the ability to move to fit needs

    Cons

    poor management they don't run a proper business

    Advice to ManagementAdvice

    get a clue

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    tech support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Dunwoody, GA
    Current Employee - Technical Support Representative in Dunwoody, GA

    I have been working at Computer Generated Solutions

    Pros

    easy to get hire, the job itself is not bad at all.

    Cons

    the main con is the wage. for a single person 11 an hour after taxes is very little. on top of that they have really bad benefit which you cant use for the first 90 days. if you have any tech skills or certification, please don't come here unless you are ok with 11 and hour with bad benefit, and not too much room for advancement.

    Advice to ManagementAdvice

    you guys need to pay more or else you will have people leaving left and right. it is not good to have a call center where 30-40 percent of people are new and don't even know what an ip address is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    A great stepping stone with no future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Tier I in Atlanta, GA
    Current Employee - Technical Support Tier I in Atlanta, GA

    I have been working at Computer Generated Solutions full-time (more than a year)

    Pros

    Not very demanding work, friendly co-workers, and little to no stress.

    Cons

    No room for advancement or salary increases. Mundane work environment.

    Advice to ManagementAdvice

    Consider rewarding experience in the company with something other than a certificate.

    Recommends
    Neutral Outlook

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