Computershare Reviews

Updated August 27, 2015
111 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

111 Employee Reviews

Sort: Popular Rating Date
  1. Loving this company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Such a great organization; wonderful leaders and great culture. Amazing benefits too!

    Cons

    I can't think of any :)

    Computershare Response

    Aug 21, 2015

    Wow - we are so happy you enjoy working with us, and are excited for your opportunities ahead!


  2. Helpful (2)

    Being a manager at Computershare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Jersey City, NJ
    Former Employee - Anonymous in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Better benefits, pay, additional compensation programs, HR policies, and vacation than any of its industry peers. Pretty relaxed environment and you don't need to be the smartest in the room to succeed but you need to know how to build relationships and be nimble.

    Cons

    Management is more focused on how acquisitions will grow the company rather than investing time in employee development. Because senior managers are so externally focused, many bad actors are looting the business in open daylight.

    Advice to Management

    Audit employee surveys and turnover patterns and address any trouble areas before they become a long-term pattern. Also, this can help you find out what's working.

    Computershare Response

    Aug 21, 2015 – VP, Recruiting

    Your advice is much appreciated - we are taking closer looks at our feedback mechanisms from surveys, turnover, performance and other elements to ensure we are operating in a high performance and ... More


  3. Helpful (2)

    Fairly Decent Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Computershare full-time (More than 10 years)

    Pros

    Company is "Team Work" oriented. Worked alongside a great group of people. My colleagues and direct superiors were approachable and easy to get along with.

    Cons

    Computershare is an Austrailian owned company that acquires American companies on an ongoing basis. As a result, there is often a lot of restructuring taking place, which unfortunately, has led to quite of bit of downsizing, layoffs and jobs being outsourced overseas.

    Advice to Management

    Stop outsourcing American jobs! If you purchase an American company, keep the jobs in America!

    Computershare Response

    Aug 21, 2015 – VP, Recruiting

    We appreciate your perspective, and thank you for taking the time to let us know about your experience. We are proud to have a company where teamwork is so strong, and really fantastic people to ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits, paid time off (if you get to use it). Works for some if you are in the right clique. PR does a good job covering their tracks and fixing issues that could have been very easily avoided. Great learning experience and looks good on a resume. Until you get fired.

    Cons

    Some people get stuck doing all the work until they either quit or stop caring enough to actually keep the job. Cut throat company that gives false promises and utilizes temp agencies. No raises, no merit for good performance, outsourced to the U.S. because we don't have any guts anymore and let corporations walk all over us. Took advantage of our economic downturn to make serious cash and dumb down positions. A lot of management just sucks and are a dread to deal with. Came in with high hopes and left with a rotten attitude about that place. Asinine policies.

    Advice to Management

    None, you know what you are.


  6. Helpful (2)

    Always in flux; low rewards for good work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Computershare full-time (More than 3 years)

    Pros

    -Good benefits -Opportunity to learn new things -Able to work from home (role-dependent)

    Cons

    -Large company that doesn't consider impact on individuals -Frequent, disruptive, drastic changes -Low or no merit increases/bonuses, yet large amounts of money are being spent elsewhere frivolously -Low pay, nearly impossible to get a legitimate raise -There's no incentive to go above and beyond

    Advice to Management

    Remember that your employees are human beings. Recognize their value and reward them for it. There is currently no real difference between how a high performer and a poor performer are regarded.

    Computershare Response

    Aug 21, 2015 – VP, Recruiting

    Its hard to hear this feedback, but we appreciate it nonetheless. We are taking great strides to provide meaningful reward and recognition to our team members, and particularly those who excel and ... More


  7. I had a very pleasant experience at Computershare.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transactions Processor in Canton, MA
    Former Employee - Transactions Processor in Canton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Computershare full-time (More than a year)

    Pros

    -Laid back culture -work/life balance -casual dress code -world class and consistent training -superiors willing and able to coach

    Cons

    Opportunities for advancement are somewhat limited and the pay is below industry standards.


  8. We have not had a raise in about a year, but last October some departments received raises.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transactions Processor
    Current Employee - Transactions Processor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computershare full-time (More than a year)

    Pros

    The people that I work with. Some discounts.

    Cons

    No raises, training is subpar, the upper management have no clue what's going on, also team leads. Only 15 days of vacation to start.

    Advice to Management

    Don't be afraid of change, listen to your employees, deal with under performers accordingly, take charge, stop playing the blame game, make more opportunities for people that actually want to grow within the company and also stop showing favoritism to people that are incompetent and do not do their job well. Stop rewarding those people with more percentage of a raise than anyone else. Stop asking people to add to their skillset for no incentive or money. It's definitely not fair to ask certain people to do more than everyone else with no raise, no money, no nothing. Basically get your ACT together!!


  9. if had not had to move out of state would still be there.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Computershare full-time (More than a year)

    Pros

    Loved the job, people and pay

    Cons

    Not in Washington State where I would have transferred.

    Advice to Management

    Are serious communication issues, some of management not in reality of job on the call center floor


  10. Helpful (1)

    A stain on my resume

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Canton, MA
    Former Employee - Manager in Canton, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Computershare full-time (Less than a year)

    Pros

    Good benefit packages. Wellness benefits. PTO can be negotiated at time of hire. Very flexible schedules supporting work/life balance.

    Cons

    No budget, company is in major cost cutting mode due to shrinking revenues. I was solicited for a position that evaporated 10 months later due to budget issues. Left a very solid career for an implosion.

    Advice to Management

    Find new revenue streams, invest in your technology and more importantly people! Training will help all from senior management to the task worker level.


  11. Borderline discrimination

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Canton, MA
    Former Employee - Call Center in Canton, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They do have a very few competent managers that is professional and very good at knowing how to be an efficient manager.

    Cons

    Very angry and unfriendly co-workers. Incompetent unit leaders. Makes decision based on what they see versa seeking the truth or working with employees.

    Advice to Management

    Thank god your moving out of Massachusett. I am thinking of filing a discrimation suit.



Showing 111 of 119 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.