Computershare

  www.computershare.com
  www.computershare.com

Computershare Reviews

Updated October 7, 2014
Updated October 7, 2014
84 Reviews
2.4
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Computershare Chief Executive Officer Stuart Irving
Stuart Irving
4 Ratings

Review Highlights

Pros
  • Flexible commute and work from home policy is available to most of employees (in 5 reviews)

  • Great people, lots of interesting work and project if you can get on to them (in 5 reviews)


Cons
  • Senior management keep fat expense accounts and work half as hard as their staff (in 6 reviews)

  • No room for growth in fact its clear that if you get stuck in this call center you will die there (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Canton, MA
    Current Employee - Anonymous Employee in Canton, MA

    I have been working at Computershare full-time (more than 8 years)

    Pros

    Some nice workers, technology keeps improving some good benefits

    Cons

    Management out of touch with reality. Promises not kept. Mid level managers do not share information. Do not expect to be paid well or get a bonus or good merit raise, Been with the company 10 years and averaging 0.85% increase. Well below market value pay, Expect to do more with less for the same pay. No employee recognition except for anniversaries.

    Advice to ManagementAdvice

    Stop thinking everything is ok, moral is terrible. Instead of giving yourself fat bonuses, share it with the trench workers who actually do what the company gets paid to do. Recognize employees once in awhile.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Potential to have exposure to Financial Industry

    Former Employee - Anonymous Employee in Shelton, CT
    Former Employee - Anonymous Employee in Shelton, CT

    I worked at Computershare full-time (more than 5 years)

    Pros

    Exposure to inner workings of stock options, grants, RSUs' etc..Smaller teams that focus on specific task. Flexible work hours, subject to manager.

    Cons

    Hierarchical structures with bureaucratic processes. Minimal financial incentives. Lacks employee motivations and professional training. Needs team building across teams.

    Advice to ManagementAdvice

    Get bottom up feedback and motivate employees

  3.  

    room for advancement but don't expect to be paid well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Computershare full-time (more than 8 years)

    Pros

    Room for advancement, good work colleagues, interesting work and good time off benefits. In locations with multiple work groups great opportunities to advance or do different jobs within the company but if you started in a job below the pay band don't expect ever be paid what you should be.

    Cons

    The compensation if you advance from within is poor, the company pays in the proper pay range for a position if they hire from outside but not internally.

    Advice to ManagementAdvice

    Proper compensation goes a long way to an engaged and motivated workforce.

    Recommends
    Positive Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    People are great, the pay is good and the environment is positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Computershare full-time (more than 5 years)

    Pros

    Great people to work with. The pay was great and it was a very relaxed environment. Job felt very secure because of company financials. Great potential for growth within the local branch and there was great talent to learn from.

    Cons

    The headquarter not always in tune with the rest of the branches. We often felt like a side dish to the whole Computershare offering.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Too much of a challenge from both workload and work/life balance perspectives...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computershare full-time

    Pros

    The people here are incredibly easy to work with and answer any questions or provide assistance whenever you need it.

    Cons

    The workload is extremely heavy, partly due to circumstance (company acquisitions within the past year), partly sue to seasonal workload (tax season), and partly due to being understaffed.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    It was OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computershare as a contractor (less than an year)

    Pros

    Managemanr was friendly and fair.

    Cons

    Too many temps, not enough permanent employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Client Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Associate in Edison, NJ
    Current Employee - Client Service Associate in Edison, NJ

    I have been working at Computershare full-time (more than 3 years)

    Pros

    There is nothing positive to say about Computershare.

    Cons

    Horrible company to work for. You will be underpaid and overworked. There is no training or room for career development. Salary increase is only $500 to 1200 if its in the budget. Recently, I only got a little more of an increase because I gave my 2 weeks. I know it's not fair to other employees who work extremely hard. I reassigned because I received an offer of $80,000 for the same work.

    Advice to ManagementAdvice

    Acknowledge all your employees, because you will lose them all. CSAs deserve a higher increase. We are working with the client all day long. Without us the clients would not be satisfied with Computershare. Also, please stop the favoritism. We all work hard therefore we all deserve better compensation!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Computershare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shareholder Relations in Jersey City, NJ
    Current Employee - Shareholder Relations in Jersey City, NJ

    I have been working at Computershare full-time (more than an year)

    Pros

    not much I can say

    Cons

    They eliminated the entire department without providing for employment elsewhere.

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    A company out of touch with how to delivery quality service and technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computershare full-time (more than 8 years)

    Pros

    Decent benefits with good opportunity for lateral moves, possibly to other locations/countries. That's about it.

    Cons

    The buck never seems to stop anywhere at CPU. Failure to take action to punish or remove underperformers caused a total lack of accountability and quality by most people. There were definitely some great people at the company, but usually overworked cleaning up the mess left by others.

    Advice to ManagementAdvice

    Inaction with underperforming individuals destroys the top performers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Integrity and focus in CTS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager in Canton, MA
    Former Employee - Development Manager in Canton, MA

    I worked at Computershare full-time (more than 8 years)

    Pros

    Knowledgable and strong executive leadership

    Cons

    If you don't like travel, this isn't a company for you.

    Advice to ManagementAdvice

    Keep growing your talent in the organization.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Computershare? Share Your Experiences

Computershare

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.