Computershare Reviews

Updated March 24, 2015
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Employee Reviews

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  1. Helpful (1)

    IT management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Computershare as a contractor (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and benefits. There was a great lack of communication between management, all the way down to the engineers or DBAs. Business had zero understanding of IT and IT has no insight in business.

    Cons

    This place will pigeon hole any position and make it impossible to grow. After years of pushing to grow, I gave up and left the company and have made stellar strides since.

    Advice to Management

    Good people will leave if they aren't recgonized and nurtured.

  2. Service Desk for everyone but Service Desk staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Desk Technician in Canton, MA
    Current Employee - Service Desk Technician in Canton, MA

    I have been working at Computershare full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Interesting hours for the different shifts, good people to work with, depending on what temp company your with the pay is good.

    Cons

    aside from managers everyone on the Service Desk are temps, high turnover rate, extremely long training procedure for new temps, no type of job security at all.

    Advice to Management

    stop dealing with only temps and hire on full employees. job security and benefits mean a lot in todays working world.

  3. Helpful (1)

    Securities Specialist II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Securities Specialist in Jersey City, NJ
    Former Employee - Securities Specialist in Jersey City, NJ

    I worked at Computershare full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Co-workers were nice. you get a paycheck. flexibility. not much else to say about this poor company. i would not work for them in any circumstance. not a good atmosphere.

    Cons

    management treated people like expendable disposable commodities

    Advice to Management

    none

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  5. Helpful (4)

    Only if you're desperate....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Computershare full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The best part of this job were the people I worked with.

    Cons

    No pay for holidays. 10 PTO days which they expect you to use to use for holidays. Horrible Benefits. Poor Management. Poor training. There has been a "pay raise freeze" for years. Favoritism. Many technical problems and no updates on software or hardware. They bring in managers from the outside who have no idea how to do the job they're presiding over. No concern for their employees safety as they won't pay for snow storms or any other weather conditions such as hurricane Sandy.

    Advice to Management

    They've heard the advice and haven't listened so what would be the point?

  6. Helpful (1)

    You are just a number here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Client Intake in El Segundo, CA
    Former Contractor - Client Intake in El Segundo, CA

    I worked at Computershare as a contractor (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Parking
    - There is mouthwash in the bathroom.

    Cons

    - No communication between new hires and management.
    - Computers, which should be the company's star point, are defective and disorganized.
    - Mostly staffed by undergrads and single elderly women.

    Advice to Management

    If you care about quality, you should actually talk to your employees.

  7. Helpful (3)

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Canton, MA
    Current Employee - Anonymous Employee in Canton, MA

    I have been working at Computershare full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some nice workers, technology keeps improving some good benefits

    Cons

    Management out of touch with reality. Promises not kept. Mid level managers do not share information. Do not expect to be paid well or get a bonus or good merit raise, Been with the company 10 years and averaging 0.85% increase. Well below market value pay, Expect to do more with less for the same pay. No employee recognition except for anniversaries.

    Advice to Management

    Stop thinking everything is ok, moral is terrible. Instead of giving yourself fat bonuses, share it with the trench workers who actually do what the company gets paid to do. Recognize employees once in awhile.

  8. room for advancement but don't expect to be paid well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Computershare full-time (more than 8 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Room for advancement, good work colleagues, interesting work and good time off benefits. In locations with multiple work groups great opportunities to advance or do different jobs within the company but if you started in a job below the pay band don't expect ever be paid what you should be.

    Cons

    The compensation if you advance from within is poor, the company pays in the proper pay range for a position if they hire from outside but not internally.

    Advice to Management

    Proper compensation goes a long way to an engaged and motivated workforce.

  9. Helpful (2)

    Potential to have exposure to Financial Industry

    Former Employee - Anonymous Employee in Shelton, CT
    Former Employee - Anonymous Employee in Shelton, CT

    I worked at Computershare full-time (more than 5 years)

    Pros

    Exposure to inner workings of stock options, grants, RSUs' etc..Smaller teams that focus on specific task. Flexible work hours, subject to manager.

    Cons

    Hierarchical structures with bureaucratic processes. Minimal financial incentives. Lacks employee motivations and professional training. Needs team building across teams.

    Advice to Management

    Get bottom up feedback and motivate employees

  10. People are great, the pay is good and the environment is positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Computershare full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with. The pay was great and it was a very relaxed environment. Job felt very secure because of company financials. Great potential for growth within the local branch and there was great talent to learn from.

    Cons

    The headquarter not always in tune with the rest of the branches. We often felt like a side dish to the whole Computershare offering.

  11. Too much of a challenge from both workload and work/life balance perspectives...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computershare full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The people here are incredibly easy to work with and answer any questions or provide assistance whenever you need it.

    Cons

    The workload is extremely heavy, partly due to circumstance (company acquisitions within the past year), partly sue to seasonal workload (tax season), and partly due to being understaffed.

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