Computershare

www.computershare.com

Computershare Reviews

Updated January 23, 2015
Updated January 23, 2015
87 Reviews
2.5
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Computershare Chief Executive Officer Stuart Irving
Stuart Irving
6 Ratings

Review Highlights

Pros
  • Flexible commute and work from home policy is available to most of employees (in 5 reviews)

  • Great people, lots of interesting work and project if you can get on to them (in 5 reviews)


Cons
  • Senior management keep fat expense accounts and work half as hard as their staff (in 6 reviews)

  • No room for growth in fact its clear that if you get stuck in this call center you will die there (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Client Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Associate in Edison, NJ
    Current Employee - Client Service Associate in Edison, NJ

    I have been working at Computershare full-time (more than 3 years)

    Pros

    There is nothing positive to say about Computershare.

    Cons

    Horrible company to work for. You will be underpaid and overworked. There is no training or room for career development. Salary increase is only $500 to 1200 if its in the budget. Recently, I only got a little more of an increase because I gave my 2 weeks. I know it's not fair to other employees who work extremely hard. I reassigned because I received an offer of $80,000 for the same work.

    Advice to ManagementAdvice

    Acknowledge all your employees, because you will lose them all. CSAs deserve a higher increase. We are working with the client all day long. Without us the clients would not be satisfied with Computershare. Also, please stop the favoritism. We all work hard therefore we all deserve better compensation!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Integrity and focus in CTS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager in Canton, MA
    Former Employee - Development Manager in Canton, MA

    I worked at Computershare full-time (more than 8 years)

    Pros

    Knowledgable and strong executive leadership

    Cons

    If you don't like travel, this isn't a company for you.

    Advice to ManagementAdvice

    Keep growing your talent in the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Working with Computershare was a challenging and wonderful experience.,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Specialist in Jersey City, NJ
    Former Employee - Billing Specialist in Jersey City, NJ

    I worked at Computershare full-time (more than 5 years)

    Pros

    Easy access to transportation and the company has growth potential.

    Cons

    Better pay and better health insurance.

    Advice to ManagementAdvice

    Interact more with your fellow co-workers regardless of their level of employment.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Associate in Jersey City, NJ
    Current Employee - Client Service Associate in Jersey City, NJ

    I have been working at Computershare full-time (more than 3 years)

    Pros

    Unable to think of one.

    Cons

    Everything, management and communication to employees here sucks

    Advice to ManagementAdvice

    invest in the employees and better technology

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    My work was always appreciated by management and supervisors, even when improvements were needed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Customer Service Representative in Chicago, IL
    Former Employee - Bilingual Customer Service Representative in Chicago, IL

    I worked at Computershare full-time (more than 3 years)

    Pros

    They have some great benefits. There are many opportunities for growth throughout the company...in various parts of the US and around the world.

    Cons

    Except for some very restrictive cases, one would lose all unused PTO by the end of the fiscal year. It's not the worst thing in the world, but there is not much that I could find wrong with the company as an employer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Computershare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Workflow Analyst in Jersey City, NJ
    Former Employee - Senior Workflow Analyst in Jersey City, NJ

    I worked at Computershare full-time (more than 10 years)

    Pros

    My immediate supervisor was above and beyond one of the best in my lifetime

    Cons

    They eliminated my job and I feel a bit of resentment

    Recommends
    No opinion of CEO
  8.  

    Excellent company that's growing despite the bad economy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computershare full-time

    Pros

    This company recognizes and appreciates hard work and dedicated employees. They encourage you to find your own level so to speak and have no problem with you applying for higher paying jobs that open up within the company.

    Cons

    There is a tendency to establish workloads at the absolute maximum load you can handle...and sometimes more. While they are good at the things that make up their core business, they are flat out terrible at some of the ancillary employee services. Onboarding process is very weak and you are left to flounder around on your own until your colleagues help you out.

    Advice to ManagementAdvice

    HR needs to spend more personal one-on-one time with new employees and walk them through the processes. A single phone conference or Go-to-Meeting is not enough. There is no excuse for IT to take so long to get new hires access to application programs. No one should sit around for a week waiting to be able to start working.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Decent Foot in the Door Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Records Specialist in Troy, MI
    Current Employee - Stock Records Specialist in Troy, MI

    I have been working at Computershare full-time (more than 5 years)

    Pros

    It's a good company with a solid working envoirment. Very upfront and honest with employees.

    Cons

    Not alot of room for advancement if unless willing to move out of state. Need more employee recognition for a job well done

    Advice to ManagementAdvice

    Appreciate your employees and show more recognition to them for the hard work they do.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Going nowhere fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Canton, MA
    Current Employee - Systems Administrator in Canton, MA

    I have been working at Computershare full-time (more than a year)

    Pros

    Pleasant coworkers. Casual environment. Work changes often. Lots of exposure to new technology.

    Cons

    Expected to work very long hours including nights and weekends. No bonuses. No comp time. No growth opportunities. Senior management keep fat expense accounts and work half as hard as their staff. Not a good environment for mid career.

    Advice to ManagementAdvice

    Reorg. Create growth opportunities. Recognize employee contributions with more than a pat on the back.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    No growth, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in Edison, NJ
    Former Employee - Relationship Manager in Edison, NJ

    I worked at Computershare full-time (more than 3 years)

    Pros

    Some great people there, good for a short term opportunity, decent business model, pay was not bad

    Cons

    No career development, management is poor, very little business growth, difficult to get to Edison location

    Doesn't Recommend
    Positive Outlook

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