Concentra Reviews in Austin, TX

149 Reviews
2.6
149 Reviews
Rating Trends

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Ted Bucknam
9 Ratings

Review Highlights

Pros
  • Good compensation and work-life balance, focus on patient experience (in 7 reviews)

  • Opportunity for personal and professional growth with a lot of upper management support (in 4 reviews)


Cons
  • Upper management doesn't have any trust in their employees (in 8 reviews)

  • IT systems (Lotus Notes and proprietary customer database) are horrible and very outdated (in 6 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Providers, just see patients and don't ask questions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician  in  Austin, TX
    Current Employee - Physician in Austin, TX

    I have been working at Concentra full-time for more than 3 years

    Pros

    Nice mix of occupational medicine, urgent care patients seen.

    Cons

    Management does not work with providers. They do not embrace them on their ideas to run
    the company more efficiently. They do not involve providers on projects or help them to
    develop leadership skills for the company vision. They expect you to see patients period.
    They offer a nice bonus for referrals, but they NEVER hire who you refer!!!!
    Management is so disconnected from the ground level.
    Medical assistants don't respect the providers nor are they held to high standard.
    They hold leadership meetings to "toot their own horn" or "boost their ego", but they need
    to look at the definition of a leader.
    Customer Service comes at all costs!!
    Why don't they try customer service on the inside and start with their employees?

    Advice to ManagementAdvice

    Need new leadership and direction from the top. Providers are bringing in the money and
    we should be valued for what ideas we can bring to the table.

    Doesn't Recommend
    No opinion of CEO

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