Good compensation and work-life balance, focus on patient experience (in 7 reviews)
Opportunity for personal and professional growth with a lot of upper management support (in 4 reviews)
Upper management doesn't have any trust in their employees (in 8 reviews)
IT systems (Lotus Notes and proprietary customer database) are horrible and very outdated (in 6 reviews)
1 person found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Concentra full-time for more than 3 yearsPros
Nice mix of occupational medicine, urgent care patients seen.Cons
Management does not work with providers. They do not embrace them on their ideas to run
the company more efficiently. They do not involve providers on projects or help them to
develop leadership skills for the company vision. They expect you to see patients period.
They offer a nice bonus for referrals, but they NEVER hire who you refer!!!!
Management is so disconnected from the ground level.
Medical assistants don't respect the providers nor are they held to high standard.
They hold leadership meetings to "toot their own horn" or "boost their ego", but they need
to look at the definition of a leader.
Customer Service comes at all costs!!
Why don't they try customer service on the inside and start with their employees?Advice to ManagementAdvice
Need new leadership and direction from the top. Providers are bringing in the money and
we should be valued for what ideas we can bring to the table.Doesn't RecommendNo opinion of CEO