Concentra Reviews in Austin, TX

Updated September 14, 2014
Updated September 14, 2014
156 Reviews
2.7
156 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ted Bucknam
12 Ratings

Review Highlights

Pros
  • Good compensation and work-life balance, focus on patient experience (in 7 reviews)

  • They are owned by Humana, which is a company with deep pockets, so, the company will not go out of business soon (in 3 reviews)


Cons
  • I hope the upper management that is there gets a clue on how to handle people (in 10 reviews)

  • Old systems (lotus notes), horrible communciation, zero follow through and everyone is out for themselves (in 6 reviews)

More Highlights

2 Employee Reviews Back to all reviews

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  1.  

    Good company....High turnovers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office in Austin, TX
    Former Employee - Front Office in Austin, TX

    I worked at Concentra full-time (less than an year)

    Pros

    Great Benefits. They feed you a lot of junk food....and free meals every now and then.

    Cons

    You work so much and during Dr. Office hours that you dont get to use your benefits. You cant miss or be late either because they give write-offs like candy on a halloween night!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Providers, just see patients and don't ask questions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician in Austin, TX
    Current Employee - Physician in Austin, TX

    I have been working at Concentra full-time (more than 3 years)

    Pros

    Nice mix of occupational medicine, urgent care patients seen.

    Cons

    Management does not work with providers. They do not embrace them on their ideas to run
    the company more efficiently. They do not involve providers on projects or help them to
    develop leadership skills for the company vision. They expect you to see patients period.
    They offer a nice bonus for referrals, but they NEVER hire who you refer!!!!
    Management is so disconnected from the ground level.
    Medical assistants don't respect the providers nor are they held to high standard.
    They hold leadership meetings to "toot their own horn" or "boost their ego", but they need
    to look at the definition of a leader.
    Customer Service comes at all costs!!
    Why don't they try customer service on the inside and start with their employees?

    Advice to ManagementAdvice

    Need new leadership and direction from the top. Providers are bringing in the money and
    we should be valued for what ideas we can bring to the table.

    Doesn't Recommend
    No opinion of CEO

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