Concentra Reviews

Updated August 26, 2014
Updated August 26, 2014
152 Reviews

2.6
152 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ted Bucknam
8 Ratings

Review Highlights

Pros
  • Good compensation and work-life balance, focus on patient experience (in 7 reviews)

  • Opportunity for personal and professional growth with a lot of upper management support (in 4 reviews)


Cons
  • Upper management doesn't have any trust in their employees (in 8 reviews)

  • IT systems (Lotus Notes and proprietary customer database) are horrible and very outdated (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Leaving this company was one of the WORST decisions I have EVER made in my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Plano, TX
    Former Employee - Inside Sales Representative in Plano, TX

    I worked at Concentra full-time for less than a year

    Pros

    SUPERB MANAGEMENT, excellent growth opportunities, extensive training program, positive work environment, Quality Company and products.

    Cons

    This is a company that lives true to it's values, compensates their employees fairly, and offers a lot of perks and benefits to doing well. Honestly don't have anything negative to say.

    Advice to ManagementAdvice

    I have never worked for a better set of individuals. One person in particular, Oscar Salas, taught me so much about sales, and I wouldn't be the effective sales rep that I am today if it wasn't for him. He is such an inspiration, and will always be someone that I look up to. He was always willing to drop anything that he was doing to make sure that the needs of his reps were met. Concentra could not have selected a better inside sales manager. Ronnie Davis and Amy Barbour are excellent sales trainers as well. They go the extra mile to make sure that new sales reps are fully prepared upon entering their positions within the company. Hands down, the best management I have ever worked for.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Never again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physician Assistant  in  Portland, ME
    Current Employee - Physician Assistant in Portland, ME

    I have been working at Concentra part-time for more than a year

    Pros

    I enjoyed working with my colleagues and enjoyed the atmosphere of team work and community. The clinic was also new with many up-to-date procedures and equipment.

    Cons

    Upper managment offered horrible treatment of employees, including too few providers on shift at a time, over working providers, low compensation and no promotions.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Incompetence------ Poor area/local management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Office Lead  in  Fort Lauderdale, FL
    Former Employee - Back Office Lead in Fort Lauderdale, FL

    I worked at Concentra full-time for less than a year

    Pros

    Benefits ie. Time off, Holiday, wages.

    Cons

    They don't care about their patients. The run their locations like a medical mill. They say they care about patient satisfaction, however they do not run with capable staffing, (management bonus's off keeping low staffing budget) Clinic wait times are very extended. They leadership team in Florida is incompetent. You can only grow within the company if your on the in's with area management. I should have taken the hint at the interview when the COD told me I would have been the 5th person in my role in 3 years.

    Advice to ManagementAdvice

    re-evaluate yourselves. It's great that you have rose through the ranks, but your incapable of managing people. AOD, COD, CMD

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Account Exec.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Concentra full-time for more than 3 years

    Pros

    Great team of immediate peers.

    Cons

    Center processes and procedures are not always medically sound or followed as the client directs.

    Advice to ManagementAdvice

    Allow open communication between departments. View this as an opportunity to learn and grow instead of what is currently happening...which is a defensive position and one of blame. Don't assume opportunity needs to be met with disdain and an opportunity to use this challange to blame others rather than assume responsibility, make corrections and appreciate the chance to learn and grow!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Weak pay if you aren't a therapist or doctor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapy Technician
    Current Employee - Physical Therapy Technician

    I have been working at Concentra part-time

    Pros

    good experience
    Unique in that these centers have urgent care as well as physical therapy
    Opportunity to network with doctors and therapists.

    Cons

    Very repetitive work environment
    Weak pay
    Part time gets very little benefits
    If you are an MA, you may just be working in the front office and not with patients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Assistant  in  Columbia, MD
    Current Employee - Medical Assistant in Columbia, MD

    I have been working at Concentra full-time for less than a year

    Pros

    The office manager works along with the staff as needed when busy.

    Cons

    Busy, busy site and a lot of work!

    Advice to ManagementAdvice

    Please hire adequate staff

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Business Systems Analyst  in  Addison, TX
    Current Employee - IT Business Systems Analyst in Addison, TX

    I have been working at Concentra full-time for more than 10 years

    Pros

    As long as you complete your projects, you are not micro managed. The dress attire is biz casual but we can wear jeans. No travel. The management cares for the employees.

    Cons

    Pay raises could be better. There isn't really any promotion path. When there is a promotion, extra pay does not come with it. Turnover has been hight the past year due to Humana integration

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Changing Americas health one patient at a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back Office Lead  in  La Palma, CA
    Current Employee - Back Office Lead in La Palma, CA

    I have been working at Concentra full-time for more than 3 years

    Pros

    Room for growth and environment, business culture is amazing.

    Cons

    I not cant think of any.

    Advice to ManagementAdvice

    Listen and attentive to those who are looking to move forward in the company. Great work ethic gets rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Concentra full-time for more than a year

    Pros

    Good stable job just like any other stable healthcare organization

    Cons

    Low pay compared to other health care organization

    Recommends
    Positive Outlook
  11.  

    Stepping stone company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Specialist  in  Atlanta, GA
    Former Employee - Front Desk Specialist in Atlanta, GA

    I worked at Concentra full-time for more than 3 years

    Pros

    The people you work with are the extremely nice. The management will try to hold you back if you are too good and they see you as a threat.

    Cons

    Compensation for 30 minute lunch break, and the fact that sometimes you do not get a lunch. They make you use all of your PTO except 40 hours at the end of the year. Yup, thats right, you can only save a weeks worth of PTO.

    Advice to ManagementAdvice

    Listen to your staff. Get off your butt and learn something. Management was not knowledgeable at all.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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