Concentrix Reviews

Updated July 28, 2015
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2.4
Rating Trends
Recommend to a friend
Approve of CEO
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Chris Caldwell
61 Ratings

Pros
  • Work Environment , infrastructure , Weekend holidays, good colleagues (in 11 reviews)

  • One of the less stressful Call Center from an inbound standpoint (in 5 reviews)

Cons
  • Typical Call Center environment (in 13 reviews)

  • Upper management frequently changes and has no interest in employees (in 10 reviews)

More Pros and Cons

276 Employee Reviews

Sort: Popular Rating Date
  1. A Different World

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Charlotte, NC
    Current Employee - Technical Support Representative in Charlotte, NC

    I have been working at Concentrix

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The pay is pretty reasonable since I do not have to travel to work anymore. I love this company so far but it is a lot to learn. I have more time with my family since I am working from home.

    Cons

    This isn't too bad especially after I learn the job, but there is a lot to learn.

    Advice to Management

    None at this moment....


  2. Tier 1 iOS supprt Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier I IOS Support in Rochester, NY
    Current Employee - Tier I IOS Support in Rochester, NY

    I have been working at Concentrix full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Easy training, Great opportunity chances, easy promotions, great experiences, great place to work at

    Cons

    rude customers calling, unorganized management, no assigned seat, handle complaints,


  3. Custome Product Support

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Concentrix full-time

    Pros

    I was hired for a Product Advisor but was interviewed for a product Support

    Cons

    OK Company for work at home.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Concentrix

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Laid back, easy easy job

    Cons

    Pay, managers, hours, benefits, blah blah


  6. Good place to get experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX

    I have been working at Concentrix full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Inside an office setting, nice co-workers.

    Cons

    Not always fair when terminating employees. Some employees get by with excessive tardies and others will be terminated.

    Advice to Management

    Lead by example.


  7. Tier II Senoir Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX

    I have been working at Concentrix full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great for a young starter in the work enviroment. Learning the ends & out of a job.

    Cons

    Not so good if your older and looking for a place to retire with. No yearly raises.

    Advice to Management

    N/A


  8. Concentrix

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Concentrix full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to work, opportunity for improvement and advancement. Management is there to help as well and always willing to help you out

    Cons

    Nothing negative to report here


  9. Current Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Concentrix

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic company to work for. Going through major growth cycle with good future prospect to grow further. Down to earth management with approachable style.

    Cons

    Missing clear business strategy. Certain parts of organization are not very mature.

    Advice to Management

    Get strategic business plan into place and communicated to all employees. Try to focus on getting basics into place and ensure the commitment to maturing the organization systematically.


  10. Helpful (1)

    Telecommunication operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student in Snellville, GA
    Former Employee - Student in Snellville, GA

    I worked at Concentrix full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    I was on time did a great job made sure I was a great listener

    Cons

    the downsides of the job where the break times the vacation time slots they had and it wasn't really ran in a constructed manner the team leads didn't follow the rules an regulations of the rules we all had

    Advice to Management

    Do a better job in picking select personnel to hire for job so staff will be a better help to new comers and potential workers of the company.


  11. Helpful (1)

    Pay Issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at Concentrix

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home. I really can't think of any other Pros as this time because I am very angry at this company.

    Cons

    Why is it going on a week and I still am not paid??? First off, it's crazy that your first check has to be a paper check and then your direct deposit kicks in, I have never dealt with that before. But cool, first check, paper check. But where is my check? They supposedly sent out a check last Thursday, it's an entire week later and still no check or any true effort to get to the bottom of the situation. I will be getting in contact with Apple to see why they are doing business with a company that fails to pay their employees on time.

    Advice to Management

    Get your stuff together. The LAST thing an employee should be concerned with is whether or not they will get paid in time.



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