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I worked at Congregation B'nai Tzedek full-time (More than 5 years)
The family-like environment made it a pleasure to come to work each day. True collaboration amongst the senior staff. Committed membership.
Lay leadership needs to be continually cultivated as does the volunteer base. Strengthening these areas would make a tremendous impact on the staff, allowing them to spend more time meeting the spiritual needs of the congregants.
Advice to Management
Always remember to keep the goal in mind.