ConnectWise Reviews

Updated June 22, 2015
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ConnectWise President and CEO Arnie Bellini
Arnie Bellini
71 Ratings

Pros
  • Free Lunch provided for employees (in 10 reviews)

  • The best company culture I have experienced in my career (in 5 reviews)

Cons
  • These are typical growing pains (in 3 reviews)

  • From 1 through 4 yrs you have the same allotted amount of time off (in 2 reviews)

More Pros and Cons

80 Employee Reviews

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  1. Life Changing Career Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager

    I have been working at ConnectWise full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    >Strong Leadership with a passion for building an amazing culture!
    >Colleagues that love to collaborate and improve the company together
    >Tons of opportunity to stand out and advance your career.

    Cons

    Fast paced company so you need to be ready for "fail fast" moments.

    Advice to Management

    Keep moving quickly and taking care of keeping the right people!


  2. A Great Company To Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ConnectWise full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great perks and a great environment. Matching 401k, free lunches, stocked kitchen, and great company events! Also provide you opportunities to grow

    Cons

    Not too many cons - sometimes you can lean a bit on the work side of the work/life balance and in rare cases, lateral mobility can be a challenge

    Advice to Management

    Keep it up! The culture is always a focus and keeps people wanting to come into work


  3. Strong and powerful place to be!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Account Manager in Tampa, FL
    Current Employee - Territory Account Manager in Tampa, FL

    I have been working at ConnectWise full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Strong growth, with Leadership positioned to bring success to all its staff. Deep and empowering training to help you get your job done and prepare for the future. Departments feel like families. People work together and all believe in the products and services we offer.

    Cons

    I am not sure if I have any cons. I mean it is a job, and, we work long hours, but, really this is not a con. Everyone here works extra hours because they WANT to. Maybe the healthcare package could be a little more affordable, but this is a nation wide issue, not tied to this company only.

    Advice to Management

    Keep up the teamwork and positive attitude. Keep up the incentive's as you have. And maybe listen just a little more to your staff. They are the heart and soul of your company.Otherwise, this is the best place I have ever worked.


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  5. Great Company,Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Tampa, FL
    Current Employee - Business Development Manager in Tampa, FL

    I have been working at ConnectWise full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I started here about 9 months ago and have had an amazing experience thus far. KPIs are attainable but you have to work. The atmosphere is great, they live by the philosophy to treat their employees well and in return gain employee loyalty. We are provided free lunch everyday and a break room stocked with everything you can imagine. It feels like management genuinely cares and tries to be as transparent as possible. Great company to work for! I am so glad I took a leap of faith to come here!

    Cons

    While transparent there is sometimes a lack of communication which is to be expected in any organization. Wish the vacation time was different.

    Advice to Management

    Keep up the good work!


  6. Great Company, Great Leadership and Great Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Controller in Tampa, FL
    Current Employee - Assistant Controller in Tampa, FL

    I have been working at ConnectWise full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The Company is full of positive, constructive energy. From Sales to Development to Finance we all work together to achieve common goals and strive to enhance every aspect of our business. We have excellent Leadership that not only listens but acts on feedback received from our colleagues.

    Cons

    We need more talent to help us grow!

    Advice to Management

    Give Finance bonuses


  7. Amazing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at ConnectWise full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Treats employees great.
    Fun, energetic atmosphere.
    Management has open door policy.

    Cons

    Little to no cons. If you just want a job, this is not the place for you. If you want a career, you can have that here.

    Advice to Management

    Keep doing what your doing!


  8. Great Place, Great People, Great Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Tampa, FL
    Current Employee - Regional Sales Manager in Tampa, FL

    I have been working at ConnectWise full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A world of opportunity! Fast moving, positive UPBEAT culture! If you want to work you will be successful!

    Cons

    Tremendous growth creates growing pains, but the right people are in the right spots to make sure that these are as painless as possible.


  9. An opportunity is what you make of it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Redding, CA
    Current Employee - Consultant in Redding, CA

    I have been working at ConnectWise full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Culture dedicated to progress and change
    Desire to retain and grow employees
    Incredible growth and potential
    Executives are approachable
    International company
    Opportunity to travel
    Leader in our industry
    Diversity in the executive branch

    Cons

    Growing pains
    A lot of hurry then equal portions of wait
    Tendency to get hyper-focused or myopic
    Need to overhaul the application at a foundational level
    Serious differences in service philosophy across the brands

    Advice to Management

    Do not forget who we are and where we have been. Continue to grow the organization and homogenize the service delivery philosophy, and improve the account management role so be less of a let me sell you something role and more consultative and advocative.

    To those who would detract and say the army of the angry owl has issues, I would say ok this is true. Any large organization does, but I have sat with the executives and have not witnessed them ride someone out of the building. I have seen folks fail and get picked up and moved to other spots though. Yes there are bits of management that are human, but I would say this; be willing to say so. Talk to HR talk to senior management, be forthright and not political and I have seen that attitude help plenty of folks find success.

    Overall this is an amazing place to work, it is in many ways geek elysium, however with tremendous growth comes new challenges. Can we move forward into larger spaces and deliver more without forgetting who we were/are? I will say this, there is no group of colleagues I would rather twenty miles with.


  10. Staff accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at ConnectWise (Less than a year)

    Pros

    Seemingly cool company culture. The intention is good

    Cons

    Only senior accountants do actually accounting. Staff accountants do what is more or less just data entry for services bought.
    The quality of food in the cafeteria was awful, I only got salads. But free food, so hey.

    Advice to Management

    Don't talk behind employee's backs.


  11. Good for Entry Level Start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Tampa, FL
    Former Employee - Business Analyst in Tampa, FL

    I worked at ConnectWise full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You learn a lot of different aspects about a business regardless of your department. They are willing to hire and train people straight out of college and give you opportunity for growth and experience.

    Cons

    They don't fire people that are not pulling their weight, they are slow to adopt new process like agile, compensation is not given for promotions,Vacation and Health benefits are not up to industry standards.

    ConnectWise Response

    Jun 9, 2015Director of Community

    Thanks for the feedback. It's been my experience that ConnectWise does make it a point to educate our colleagues in many different areas of business, like you say. And one thing that is cool is no ... More



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