Connextions

  www.connextions.net
  www.connextions.net

Connextions Reviews

Updated November 20, 2014
Updated November 20, 2014
211 Reviews
1.9
211 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Connextions Chairman and CEO Jack LeFort
Jack LeFort
104 Ratings

Review Highlights

Pros
  • They have a school to help you get your insurance license and they pay for your testing (in 11 reviews)

  • weekly pay but not really a pro since they dont ofer pay raises EVER (in 11 reviews)


Cons
  • Upper Management, hiring and overstaffing as well as dismissal procedures (in 11 reviews)

  • Call center work that is poorly managed by poorly trained management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Unexperienced Leads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advocate in Richardson, TX
    Former Employee - Customer Service Advocate in Richardson, TX

    I worked at Connextions full-time (less than an year)

    Pros

    Benefits, Weekly pay, bonuses and incentives

    Cons

    Leads are not trained properly. So when you have a questions about something you have to ask other agents

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Large company with a start-up feel.

    Current Employee - Sales Support Coordinator in Orlando, FL
    Current Employee - Sales Support Coordinator in Orlando, FL

    I have been working at Connextions full-time (more than an year)

    Pros

    Lots of opportunities to get noticed and move internally.

    Cons

    Lower salaries compared to comparable jobs in the area.

    Advice to ManagementAdvice

    Currently integrating into Optum, Inc. so unsure how the integration will affect legacy Connextions jobs within the next 6-12 months.

  3.  

    Connections was a wonderful job, I loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Connextions part-time

    Pros

    The people are really friendly and funny, always there if you needed help with a client call to simply buying you lunch.

    Cons

    Not having enough hours was a small problem and if I was having car trouble it was pretty hard to catch the bus, but I always got to work

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Charlotte, NC
    Current Employee - Customer Service Representative in Charlotte, NC

    I have been working at Connextions full-time (less than an year)

    Pros

    Great opportunities for growth and management is friendly/helpful.

    Cons

    Can't take days off of work for anything! You will be written up!
    Low pay and a lot is expected of you.

    Advice to ManagementAdvice

    Increase pay!
    Be a little more flexible with time off
    And increase pay!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Charlotte, NC
    Former Employee - Customer Service Agent in Charlotte, NC

    I worked at Connextions full-time (more than 10 years)

    Pros

    I love it! leadership and training is cool!

    Cons

    It is very very awesome!

    Advice to ManagementAdvice

    deez nuts!

    Recommends
    Positive Outlook
  7.  

    Connextions experience

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - PM/Business Analyst in Providence, RI
    Current Employee - PM/Business Analyst in Providence, RI

    I have been working at Connextions full-time (less than an year)

    Pros

    Great people locally, really seemed to be willing to take chances on people willing to work to take that 'next step' in their career.

    Cons

    Hierarchical difficulties, has a hero mentality of a business plan, always a hectic environment.

    Advice to ManagementAdvice

    Empower local management to address local issues.

    No opinion of CEO
  8.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Connextions

    Pros

    Wil hire anyone if you need a job and quick, easy to move up, pay every week

    Cons

    Bad schedules, Turnover rate high, systems alwayss messing up,

    Advice to ManagementAdvice

    TOO MUCH TO NAME

  9.  

    Your average call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vonage Tech Support in Concord, NC
    Former Employee - Vonage Tech Support in Concord, NC

    I worked at Connextions full-time (more than an year)

    Pros

    They gave me a paycheck for working there.
    When your shift is done, it's done

    Cons

    Leadership was lacking in management experience.
    Nobody received raises.
    Always unorganized.
    It always felt like work was unstable. Like you could one day show up, and they would say that they lost the account.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    It's an okay job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Richardson, TX
    Former Employee - Customer Service Representative in Richardson, TX

    I worked at Connextions full-time (less than an year)

    Pros

    Was looking for a customer service job and this was the first job that contacted me when I moved to Texas..... easy to get on

    Cons

    Will hire anyone , have to put up with a lot for very little pay

    Advice to ManagementAdvice

    Try to be more selective when hiring

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    my experience was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Orlando, FL
    Former Employee - Account Executive in Orlando, FL

    I worked at Connextions full-time (more than 5 years)

    Pros

    The M-F schedule that's it!

    Cons

    Being lied to by management. Tell you one thing and do something completely different then what you were told. The most unethical company I have ever worked for. I never received payment of my PTO hours nor my headset fee after I left. Being told by former manager that I never paid for my headset even though they took the headset fee out of my 1st four paychecks. Would never recommend this company to anyone!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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