Connextions Reviews

Updated March 25, 2015
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2.0
256 Reviews
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Recommend to a friend
Approve of CEO
Connextions Chairman and CEO Jack LeFort
Jack LeFort
121 Ratings

Pros
  • weekly pay but not really a pro since they dont ofer pay raises EVER (in 13 reviews)

  • They have a school to help you get your insurance license and they pay for your testing (in 11 reviews)

Cons
  • Upper Management, hiring and overstaffing as well as dismissal procedures (in 11 reviews)

  • Call center work that is poorly managed by poorly trained management (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. I felt there was not enough stability with the company...there were to many changes requiring flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative Pharmacy Help Desk in Concord, NC
    Current Employee - Call Center Representative Pharmacy Help Desk in Concord, NC

    I have been working at Connextions

    Pros

    Great personal connections with leadership and also a great work enviornment..very friendly co-workers to make you feel comfortable

    Cons

    They only challenge that was a problem for me would be the various changes in flexbility in shiftsdepending on which account you were employed with

    Advice to ManagementAdvice

    Overal great company to work for..I would recommend employment to someone seeking employment in the healthcare field

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Get your foot in the door, then get out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Licensed Insurance Sales Agent in Orlando, FL
    Former Freelancer - Licensed Insurance Sales Agent in Orlando, FL

    I worked at Connextions (more than a year)

    Pros

    Kind, helpful coworkers. I can think of nothing else positive about this company.

    Cons

    This company is a revolving door. i believe that management would like it to remain that way. this is their intention and the culture of Connextions. This place is like prison. No cellphones, pens or paper at desk. No bathroom breaks. You have to use the bathroom during your 2 fifteen minute breaks.

    Advice to ManagementAdvice

    I have no advice to management. They don't listen anyway! Why waist my breath. leaving this company was like a breath of fresh air.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Orlando, FL
    Former Employee - Administrative Assistant in Orlando, FL

    I worked at Connextions

    Pros

    A lot of advancement opportunities and easy job that pays weekly. They will train you and help teach you how to obtain your insurance license.

    Cons

    High turn over. Management structure socks and anyone can fire you without just cause. Bonus structure is not reliable. Promised but not paid.

    Advice to ManagementAdvice

    Learn to listen to your team. They are your P.O.C. Between the client and the customer. Start standing up for your agents and reward them more.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nightmare Unorganized in Concord, NC
    Former Employee - Nightmare Unorganized in Concord, NC

    I worked at Connextions

    Pros

    Good benefits, okay pay, and sometimes fun

    Cons

    Too much stress and pressure for little pay

    Advice to ManagementAdvice

    If you expect so much pay so much

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Outbound Sales Representative, FedEx Services

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Connextions

    Pros

    Have nights and weekends off. Great training for people with little to no sales experience, Can take time to research client before calling and make quality conversations and sales

    Cons

    Petty Management, limited room for growth, doesn't have a good rewards system, will get written up for something that wouldn't have anything to do with your performance

    Advice to ManagementAdvice

    Connextions should have a better rewards systems for FedEx sales reps setup to where they're rewarded commission (added to base pay) for each new sale brought into FedEx.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. Great for start up career or temp job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Orlando, FL
    Current Employee - Customer Service Representative in Orlando, FL

    I have been working at Connextions

    Pros

    The schedule was well balanced, phone all were not complicated or stressful.

    Cons

    The management can show favoritism and treat employees differently if you are not sucking up.

    Advice to ManagementAdvice

    Treat everyone equally, become more organized, consider raises.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. Retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Connextions

    Pros

    I don't know. A few laughs during training?

    Cons

    Underemployment. They are outsourcing in America. Not a livable wage for all the training.

    Advice to ManagementAdvice

    Don't mislead employees about job reliability.

  9. This company sucks. Avoid at all costs!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Richardson, TX
    Former Employee - Customer Service Agent in Richardson, TX

    I worked at Connextions full-time (less than a year)

    Pros

    -Steady 40 hours a week.

    Cons

    -$10 is the base pay and you will never get a chance at a raise even if you become a lead
    - If you get sick you better hope you have a doctor's note as I've seen people written up over not being there.
    - 30 minute lunch and two 15 minutes breaks throughout the day, god forbid if you need to go to the restroom when it's not your break or lunch as you will get a talking to on not wasting company time.
    - Absolutely unorganized and they never follow through if you have a concern, some coaches are cool but a lot of favoritism in the work place and you get in trouble for upsetting the wrong people.
    -Any vacation time you get, you have to request it off and they deny it all the time.

    Advice to ManagementAdvice

    Shut down your business immediately and stop trying, your office is a prison and it made me want to throw up every time I had to drive there in the morning.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Pharmacy HelpDesk and Telesales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Connextions

    Pros

    If you like working on different projects and need sales training, this is the place to be.

    Cons

    Management changes - quite frequent and watch out for bonuses.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Complete Headache

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MAC Agent for Kaiser Permanente Via Optum in Irving, TX
    Former Employee - MAC Agent for Kaiser Permanente Via Optum in Irving, TX

    I worked at Connextions full-time (less than a year)

    Pros

    They hire on the spot

    Cons

    Management is biased shows too much favoritism. They do not care about you.

    Advice to ManagementAdvice

    Be more professional and not so quick to jump to judging your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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