Connextions Reviews

Updated October 17, 2014
Updated October 17, 2014
197 Reviews
1.9
197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Connextions Chairman and CEO Jack LeFort
Jack LeFort
100 Ratings

Review Highlights

Pros
  • They have a school to help you get your insurance license and they pay for your testing (in 11 reviews)

  • weekly pay but not really a pro since they dont ofer pay raises EVER (in 11 reviews)


Cons
  • Upper Management, hiring and overstaffing as well as dismissal procedures (in 10 reviews)

  • Call center work that is poorly managed by poorly trained management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Charlotte, NC
    Former Employee - Customer Service Agent in Charlotte, NC

    I worked at Connextions full-time (more than 10 years)

    Pros

    I love it! leadership and training is cool!

    Cons

    It is very very awesome!

    Advice to ManagementAdvice

    deez nuts!

    Recommends
    Positive Outlook
  2.  

    Your average call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vonage Tech Support in Concord, NC
    Former Employee - Vonage Tech Support in Concord, NC

    I worked at Connextions full-time (more than an year)

    Pros

    They gave me a paycheck for working there.
    When your shift is done, it's done

    Cons

    Leadership was lacking in management experience.
    Nobody received raises.
    Always unorganized.
    It always felt like work was unstable. Like you could one day show up, and they would say that they lost the account.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It's an okay job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Richardson, TX
    Former Employee - Customer Service Representative in Richardson, TX

    I worked at Connextions full-time (less than an year)

    Pros

    Was looking for a customer service job and this was the first job that contacted me when I moved to Texas..... easy to get on

    Cons

    Will hire anyone , have to put up with a lot for very little pay

    Advice to ManagementAdvice

    Try to be more selective when hiring

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    not what they tell you when you hire on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telesales Agent in Phoenix, AZ
    Current Employee - Telesales Agent in Phoenix, AZ

    I have been working at Connextions full-time (more than an year)

    Pros

    It was an advantage getting paid weekly.

    Cons

    The management did not have a handle on the needs of the sales floor, and apparently did not care.

    Advice to ManagementAdvice

    Have a real training program.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    IT Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in Orlando, FL
    Former Employee - Systems Administrator in Orlando, FL

    I worked at Connextions full-time (less than an year)

    Pros

    Great place to grow your skills.

    Cons

    Management needs a more hands off approach and rely on hired talent.

    Advice to ManagementAdvice

    Hands off.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Think Twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Health Agent in Charlotte, NC
    Former Employee - Licensed Health Agent in Charlotte, NC

    I worked at Connextions full-time (more than an year)

    Pros

    Anyone that needs a job will be able to get a job here.
    There are some nice management that works you have to find them.

    Cons

    Very unprofessional
    Inexperienced managers
    No time off
    Won't let you know water, candy, pictures or anything at your desk
    Call center enviornment, everyday something is changing

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Mixed bag of nuts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Insurance Sales Agent in Richardson, TX
    Current Employee - Licensed Insurance Sales Agent in Richardson, TX

    I have been working at Connextions full-time (less than an year)

    Pros

    Informative coworkers. paid weekly, nice lunch room, nice food offered,

    Cons

    Trainer confused, unorganized and lacking professional attitude. Bonuses almost pennies. No way to use the system for training purposes, can only use it on the floor.

    Advice to ManagementAdvice

    Reconsider the people you choose as trainers. Very important to select and train the right person. Have a training system for new hires to use the non live version of the computer system. Have a day to day plan for trainees and have the trainer follow that lesson plan.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Encourages employees to progress and become experts through licensing and education. Good supervisors/coaches.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Insurance Agent in Orlando, FL
    Former Employee - Licensed Insurance Agent in Orlando, FL

    I worked at Connextions full-time (more than an year)

    Pros

    This company will help you to learn their business and become a professional if you do your part and put forth the effort that it takes to be a professional. They reward your efforts and listen to employee concerns for the most part.

    Cons

    Unprofessional attitude openly displayed by some employees, making transition into new employment roles difficult. The company at times, rewards and/or ignores bad behavior from employees who do not respect company policies.

    The professionals in the company are, at times, out numbered by those who are not professional creating an uncomfortable work environment. Their unstable work environment stems from seasonal trends in business and the high rate of turnover in employee base.

    The Open Door Policy is not always respected by company officials. Their own actions do not transmit confidence in their own ability to maintain a stable workplace that will offer long term employment.

    Advice to ManagementAdvice

    Improve business trend forecasting to include a predictable manner of transitioning from one phase of business to another. Communicate changes in business demands to employees in a manner that allows the employee to plan with the trends rather than to be shocked by changes that were not expected.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    good for the time I was working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Insurance Sales Agent in Phoenix, AZ
    Former Employee - Licensed Insurance Sales Agent in Phoenix, AZ

    I worked at Connextions full-time (less than an year)

    Pros

    new and clean work place, good work conditions, , superb new building. , accounts can be good if you like change every few months

    Cons

    top management needs to know that the work force is the important ,part of the company.
    too, many changes , to sometimes keep up with

    Advice to ManagementAdvice

    let the , time off policies be approve by work force sooner.

    Recommends
  11. 1 person found this helpful  

    Old dog new name

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Orlando, FL
    Current Employee - Customer Service Agent in Orlando, FL

    I have been working at Connextions full-time (more than 3 years)

    Pros

    You get paid weekly, you get a lot of overtime hours, you learn a lot about prescription medication & health care, that's about it

    Cons

    No advancement (coaches & upper management promotes their friends), lawsuit prone ( they always violating someone rights unlawful lay off & wrongful termination), they keep changing there names but the lawsuits will follow, medical insurance is high, it's a good starter job not long term, all around a bad company to work for.

    Advice to ManagementAdvice

    Try firing coaches & upper management for all accounts & start over, start doing internal advancements & most importantly employees that have more than a year they need raises, they work hard for you & you make the money to pay them, start treating your company employees like they matter not like there are just numbers.

    Doesn't Recommend
    Negative Outlook

Connextions Photos

Connextions

+ Add Photo

Work at Connextions? Share Your Experiences

Connextions

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.