Connextions

  www.connextions.net
  www.connextions.net

Connextions Reviews

Updated December 11, 2014
Updated December 11, 2014
222 Reviews
1.9
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Connextions Chairman and CEO Jack LeFort
Jack LeFort
108 Ratings

Review Highlights

Pros
  • weekly pay but not really a pro since they dont ofer pay raises EVER (in 13 reviews)

  • They have a school to help you get your insurance license and they pay for your testing (in 11 reviews)


Cons
  • Upper Management, hiring and overstaffing as well as dismissal procedures (in 11 reviews)

  • Call center work that is poorly managed by poorly trained management (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I currently still with Connextions and I enjoy working for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Concord, NC
    Current Employee - Customer Service Agent in Concord, NC

    I have been working at Connextions

    Pros

    Great work atmosphere, great location, great schedule

    Cons

    Need better benefits, increase compensation for employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Really stressful job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Orlando, FL
    Former Employee - Customer Service Agent in Orlando, FL

    I worked at Connextions full-time (more than 3 years)

    Pros

    The weekly paycheck, some nice people

    Cons

    No growth or leadership.

    Advice to ManagementAdvice

    Pay your employees what they are worth

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Just a job not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in Orlando, FL
    Current Employee - Quality Analyst in Orlando, FL

    I have been working at Connextions full-time (more than 8 years)

    Pros

    Great company with assisting you with becoming a licensed agent.

    Cons

    It's a company that is based on favortism. It's not what you know, it's who you know in this company.

    Advice to ManagementAdvice

    Treat people with respect.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Unexperienced Leads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advocate in Richardson, TX
    Former Employee - Customer Service Advocate in Richardson, TX

    I worked at Connextions full-time (less than an year)

    Pros

    Benefits, Weekly pay, bonuses and incentives

    Cons

    Leads are not trained properly. So when you have a questions about something you have to ask other agents

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Large company with a start-up feel.

    Current Employee - Sales Support Coordinator in Orlando, FL
    Current Employee - Sales Support Coordinator in Orlando, FL

    I have been working at Connextions full-time (more than an year)

    Pros

    Lots of opportunities to get noticed and move internally.

    Cons

    Lower salaries compared to comparable jobs in the area.

    Advice to ManagementAdvice

    Currently integrating into Optum, Inc. so unsure how the integration will affect legacy Connextions jobs within the next 6-12 months.

  7.  

    Shady & dishonest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Insurance Sales Agent in Charlotte, NC
    Former Employee - Licensed Insurance Sales Agent in Charlotte, NC

    I worked at Connextions full-time (less than an year)

    Pros

    Weekly pay, decent pay rate, decent schedules

    Cons

    Shady & dishonest management, lies about pay for performance, unorganized & unprofessional

    Advice to ManagementAdvice

    Clean house & start over. Everybody including the UHC liasons need to go.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Connections was a wonderful job, I loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Connextions part-time

    Pros

    The people are really friendly and funny, always there if you needed help with a client call to simply buying you lunch.

    Cons

    Not having enough hours was a small problem and if I was having car trouble it was pretty hard to catch the bus, but I always got to work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Charlotte, NC
    Current Employee - Customer Service Representative in Charlotte, NC

    I have been working at Connextions full-time (less than an year)

    Pros

    Great opportunities for growth and management is friendly/helpful.

    Cons

    Can't take days off of work for anything! You will be written up!
    Low pay and a lot is expected of you.

    Advice to ManagementAdvice

    Increase pay!
    Be a little more flexible with time off
    And increase pay!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    If you're allergic to unprofessionalism this job will make you pull out your hair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Connextions

    Pros

    Weekly pay, feeding employees, and fun activities is what will bring ppl in the door, but not make them stay RIDICULOUSLY UNORGANIZED AND POORLY RAN

    Cons

    Everyone in leadership positions standing around for more than 30 mins. Leaving to go and do whatever they may on the clock., hours upon hours waisted doing nothing, seeming and looking busy but very unorganized. SUPERVISION IS HIGHLY NEEDED MORE SO FOR THE PPL WHO ARENT ON THE LINES

    Advice to ManagementAdvice

    Don't make it SOO obvious that you hire minorities mostly only! and every other race is sitting at a front desk

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    The goals set by the company are not realistic for everyone to achieve. You are not given adequate resources.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Health Agent in Jeffersonville, IN
    Current Employee - Licensed Health Agent in Jeffersonville, IN

    I have been working at Connextions full-time (less than an year)

    Pros

    The best thing about the company is the chance to make a decent salary although it is probably on a short term basis as the work environment makes it hard to stay employed at the company on a long term basis for many people.

    Cons

    The insurance is very expensive and the coverage is very poor. For instance there is a plan where you have a $600 copay for an emergency room visit.

    Advice to ManagementAdvice

    Consider analyzing the resources provided to the agents and also the goals need to be geared toward providing an environment that is realistic for all to achieve so that not everyone will have the same goals in some situations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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