Consumer Portfolio Services

  www.consumerportfolio.com
  www.consumerportfolio.com

Consumer Portfolio Services Reviews

Updated October 14, 2014
Updated October 14, 2014
4 Reviews
2.6
4 Reviews

Recommend to a friend
Approve of CEO
(no image)
Charles E. Bradley Jr.
3 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    great company to work for been around a while but getting better every month.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Representative
    Current Employee - Outside Representative

    I have been working at Consumer Portfolio Services full-time (less than an year)

    Pros

    good benefits, time off, great company value...family orientated.

    Cons

    actualy biggest con is CPS is growing so fast they need to hire more people to get the job done faster.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Stressful Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter
    Former Employee - Underwriter

    I worked at Consumer Portfolio Services full-time

    Pros

    - Good starting job
    - Structured (You know how your day will begin and end)

    Cons

    - Company only cares about their numbers; they do not care if the individual employee is stressed out or going through issues
    - Does not allow actual "time off," very strict even when it came to family emergencies
    - Does not promote people who actually deserve to be promoted; they hire new people all the time who are unqualified and will fire them eventually
    - Loves to hire family members or family friends, very clique-ish vibe
    - Boring work with no real incentive to do any better as they only reward the top ten workers
    - Be prepared to get cursed at by automotive dealers, customers, and the like; also you will probably get dragged into company politics one way or another

    Advice to ManagementAdvice

    Focus on your employees more, not just these "top ten workers." You should give them a better reason to want to stay at your company as that would probably help with your high turn-over rate. Your compensation should be better too, depending upon education and experience and shouldn't be the same all around. You should also probably find ways to make it less stressful; I understand that it's a subprime auto loan industry and not everything is going to be rainbows and butterflies, but you should help the employees relax (i.e. offer free yoga classes)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Consumer Portfolio Services was a horror job! I had the worse supervisor ever! and the VP of the branch is clueless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deficiency Collector in Westchester, IL
    Former Employee - Deficiency Collector in Westchester, IL

    I worked at Consumer Portfolio Services full-time (less than an year)

    Pros

    The only positive thing about Consumer Portfolio Service is leaving at 5pm!

    Cons

    The downside it wasted my time and speaking to managers is just as bad they are all unprofessional!

    Advice to ManagementAdvice

    If you continue to promote based off of favoritism your company will be run into the ground. Hire experienced and professional individuals. You pay for what you get!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Getting Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative in Chesapeake, VA
    Current Employee - Account Representative in Chesapeake, VA

    I have been working at Consumer Portfolio Services (more than 3 years)

    Pros

    The starting pay is not to bad.the Company is going through a lot of changes to improve customer service and employee retention.

    Cons

    The incentive is the worst.

    Advice to ManagementAdvice

    Need to work on the bonus payout

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

Work at Consumer Portfolio Services? Share Your Experiences

Consumer Portfolio Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.