I worked at Consumer Resource Network
Pros – The supervisors here and training team were very helpful. They praise everything you do. If you make a mistake, no big deal, they help you correct it. They make selling things very easy.
Cons – I got a lot of calls from customers saying that the items they received were not helpful at all. Outdated info and sometimes even false info. We were also told to kind of breeze through the upsells. It seemed to me, that they wanted us to talk fast and get approved to charge everything without the customer knowing.
Advice to Senior Management – Make it more clear that this company is very legit and NOT fraud. That is one of the huge reasons I quit.
Yes, I would recommend this company to a friend
2010-10-13 17:53 PDT
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