Consumers Energy Reviews in Jackson, MI

Updated August 18, 2014
Updated August 18, 2014
67 Reviews

3.6
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Consumers Energy President and CEO John G. Russell
John G. Russell
33 Ratings

Review Highlights

Pros
  • There is good pay and many opportunities (in 7 reviews)

  • Benefits are about average but flexibility can be very good or very bad (depending on position) and the amount of vacation time is excellent (in 6 reviews)


Cons
  • Depending on the position you hold, the work-life balance can be a bit skewed (in 5 reviews)

  • Very low morale in IT, people trying to leave organization but being prevented from applying to other positions (in 4 reviews)

More Highlights

30 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Jackson, MI
    Current Employee - Data Analyst in Jackson, MI

    I have been working at Consumers Energy as an intern for less than a year

    Pros

    Pay, Advancement Opportunities, People: might just be my department but the people here are down to earth, casual, and genuine, Flex hours for non interns, job security

    Cons

    This goes with one of the pros of the company, Advancement Opportunities, but the company is getting old! The average age of a person working here is upwards of 50+ so a lot of people are getting ready to retire...They need people to fill these jobs and the company loves promoting from within.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    In general, a good place to work where Management seeks to keep everyone as well informed as possible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Calibration Technician  in  Jackson, MI
    Former Employee - Calibration Technician in Jackson, MI

    I worked at Consumers Energy full-time for more than 5 years

    Pros

    Coworkers were friendly. Management tries to keep employees informed as best as possible. Generally supportive of requests for additional job training. Good work/family balance and flexibility.

    Cons

    Getting some things accomplished can be challenging. An example would be trying to get new software for our lab that only we needed and would use. The process of justifying cost to the IT department was extremely cumbersome. As soon as we seemed to have it done, in would come a new Project Manager and demand to have it all done again.

    Advice to ManagementAdvice

    When a department has a project in the pipeline, don't change the procedures retroactively and then expect those departments to start all over. It's a monumental waste of time.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pretty good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Development Consultant  in  Jackson, MI
    Current Employee - Employee Development Consultant in Jackson, MI

    I have been working at Consumers Energy full-time for more than 3 years

    Pros

    Solid Company with advancement opportunities. You start off with 15 days vacation and 6 months of sick time.

    Cons

    Most people here have an average of 20 years, so people are stuck in their ways.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    A Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Jackson, MI
    Current Employee - Anonymous Employee in Jackson, MI

    I have been working at Consumers Energy full-time for more than 8 years

    Pros

    Longevity - generally people who work here stay for a long time.
    Family Friendly - not only does it offer great benefits, but flexible hours (depending on your job, of course) and family really does come first here. I've never had to worry about losing my job when i'm helping take care of my elderly mother.
    Great pay - competitive, feel like I'm getting what I'm worth

    Cons

    Pace - things really do move more slowly than I'd like.
    Advancement - You really have to make your own way - there are some advancement programs, but you basically have to be a relative of someone special (i.e. a VP) to get 'on the list'

    Advice to ManagementAdvice

    Work on a promotional program for existing employees who are not engineers.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Stable work opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Communications Consultant  in  Jackson, MI
    Current Employee - Technical Communications Consultant in Jackson, MI

    I have been working at Consumers Energy as a contractor for more than a year

    Pros

    The company seems to have a stable work environment as well as many friendly and down to earth people who work there.

    Cons

    Decision making sometimes seems to be on the slow side. In addition, i noticed a number of people seemed to voice that they had little access to senior leadership. It was almost as if there was a void between ground level workers, middle management and upper management.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  Jackson, MI
    Current Employee - Intern in Jackson, MI

    I have been working at Consumers Energy as an intern for less than a year

    Pros

    good pay, good balance, good people

    Cons

    boring work, slow, no advacenment

    Advice to ManagementAdvice

    micro managed, no clear goal

    Approves of CEO
  8.  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cooperative Assistant  in  Jackson, MI
    Current Employee - Cooperative Assistant in Jackson, MI

    I have been working at Consumers Energy as an intern for less than a year

    Pros

    Challenging and great work environment

    Cons

    I don't have any cons for this company.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Was a good Company until the current CEO took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager  in  Jackson, MI
    Former Employee - IT Manager in Jackson, MI

    I worked at Consumers Energy full-time for more than 8 years

    Pros

    Great place to work, stability, family culture, trust, can retire place

    Cons

    The current CEO got a new CIO in 2010 and then together they tried to implement IT Outsourcing which failed miserably. So many good folks left the company including the old and the new CIO(Fired would be the right term). Very low morale right now.

    Advice to ManagementAdvice

    The CEO needs to go now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Consumers Energy is a good to their interns.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Jackson, MI
    Former Employee - Intern in Jackson, MI

    I worked at Consumers Energy as an intern for less than a year

    Pros

    The people were very friendly. I enjoyed the work I was given. There were many opportunities for interns to learn more about the company through intern tours. The company prides themselves on helping the community, so we also got to volunteer.

    Cons

    The interns could be given more tasks.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Rather uninspiring, but hey it's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst  in  Jackson, MI
    Former Employee - Data Analyst in Jackson, MI

    I worked at Consumers Energy as an intern for more than a year

    Pros

    Decent pay. Rarely is the job stressful or is any overtime needed. Too many interns, not enough work to give them.

    Cons

    Old employees, mostly guys who used to work in the automotive industry, but now have kids and can't handle the hours. A little stuck in their ways

    Advice to ManagementAdvice

    Not much you can do to create excitement for a utility.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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