Contact Solutions

www.contactsolutions.com
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Contact Solutions Reviews

Updated January 9, 2015
Updated January 9, 2015
10 Reviews
3.5
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Southworth
0 Ratings

Employee Reviews

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  1.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Contact Solutions full-time (more than 5 years)

    Pros

    This is a very empoyee focused company who believes in maintaining a good work life balance and believe in people working remotely on a regular basis.

    Cons

    Company is going through a transition in their core business and has had quite a few management changes recently.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Disappointing at best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Contact Solutions full-time

    Pros

    Remote work options, nice office at HQ, good co-workers

    Cons

    2 founding owners abruptly left, then the 3rd a year later. Culture has gone downhill fast. Management is only looking out for their own interests with no concern for employee retention, development, etc.

    Advice to ManagementAdvice

    Be honest, promote from within, your employees are your greatest asset, act like it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Worthwhile company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Contact Solutions full-time (more than a year)

    Pros

    - Positive environment with good people and overall good intentions and business practices

    Cons

    - Environment has become dull with such an operational focus; loyalty and motivation have suffered across the board as a result.

    Advice to ManagementAdvice

    Strive to get to know your employees better. Remember you're leading a company and individual teams and that your personal objectives are only part of your responsibility. Certain leadership acting in their own self-interest (commission) with seemingly no concern for other teams/personnel affected.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Contact Solutions

    Pros

    Fun atmosphere, personal growth, got to help a lot of different departments, connection with senior management

    Cons

    No longer offering summer internships

  6.  

    STAY AWAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Developer in Reston, VA
    Current Contractor - Developer in Reston, VA

    I have been working at Contact Solutions as a contractor (less than a year)

    Pros

    - Working form remote location (DONT LET THAT FOOL YOU)
    - Please let me know if you can find some Pros

    Cons

    - No proper communication between team members and higher management
    - Treat employes with respect
    - Share your concern with the employer directly rather than firing him/her without giving any reason
    - I would never recommened this company to anyone.
    - If your full time employes are dumb, close the company and run away rather than hiring someone with lot of dreams to achieve to do a task and fire them.
    - Give Access and other information from the company before questioning a person's work.
    - No wonder this company doesnt get any major clients.
    - I will definitely not recommened this company to anyone who is reading this review.

    Advice to ManagementAdvice

    - If you dont correct the cons, the company is going down in a few years.
    - Treat employee with respect, no matter if he is full tim or Contractor.
    - Talk to employee directly rather than sending indirect messages.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Reston, VA
    Current Employee - Sales in Reston, VA

    I have been working at Contact Solutions full-time (more than 3 years)

    Pros

    good work life balance, not to "big company" so you can be empowered and get things done, talented and committed coworkers.

    Cons

    Sales strategy was lacking but is now headed in the right direction.

    Advice to ManagementAdvice

    Continue to empower managers and individual contributors.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    turnover issue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA

    I have been working at Contact Solutions full-time (more than a year)

    Pros

    social team. solid software product, flexible work arrangements, excellent benefits. Good company for the tech teams.

    Cons

    turnover on sales team, several lawsuits for unpaid commissions. 2 founders have left the company in May 2011 within weeks, bonus and commission payments are never on time and not correct. Would not recommend joining the company.

    Advice to ManagementAdvice

    Follow the advice of the consultants the board hired.

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA

    I worked at Contact Solutions full-time (more than a year)

    Pros

    Flexible work schedule, great perks, easy-going work environment, good benefits

    Cons

    salary wasn't the most competitive

    Advice to ManagementAdvice

    Be a little more open with employees on company growth and outlook

    Recommends
    Positive Outlook
  10.  

    I have nothing to say but I'm Okay with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Cebu City (Philippines)
    Current Employee - Data Analyst in Cebu City (Philippines)

    I have been working at Contact Solutions full-time (less than a year)

    Pros

    I like to work here it's because the work is not so pressure.

    Cons

    I challenge to work here, searching some client names and must be accurate.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Wonderful Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Contact Solutions full-time

    Pros

    Profitable, stable and very good leadership

    Cons

    T==Still missing some key technologies for customers.

    Advice to ManagementAdvice

    Adopt newer technologies faster..

    Recommends
    Positive Outlook

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