Container Store Reviews

Updated February 14, 2015
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4.1
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Approve of CEO
Container Store CEO and Co-Chairman Kip Tindell
Kip Tindell
34 Ratings

Pros
  • They do hire great part time people (in 44 reviews)

  • The best employee discount I have ever ever heard of (in 28 reviews)

Cons
  • Out of 30 people working only 2 were full time (in 56 reviews)

  • High turnover in our store with very little room for advancement especially if you're part-time (in 43 reviews)

More Pros and Cons

45 Employee Reviews

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  1. Helpful (1)

    Best Place Ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Dallas, TX
    Current Employee - Store Associate in Dallas, TX

    I have been working at Container Store

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Surrounded by amazing, smart people. Feels like family around here. The leadership is great, always encouraging and helping employees grow. The benefits are great and the company is always putting together fun events to keep everyone motivated.

    Cons

    There isn't much to say when it comes to the cons at this place. People are respected and made to feel like they matter. Training is a big deal and important to the success of the store staff. It is key to understand the impact our products make for our customers


  2. Great at choosing the right people for the company culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forklift Operator in Coppell, TX
    Former Employee - Forklift Operator in Coppell, TX

    I worked at Container Store

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The culture they have there is awesome and inclusive in the fun things they like to implement.

    Cons

    The pay scale is low and takes a long time to get to top pay.

    Advice to Management

    Pay what the market value is for distribution employees.


  3. Best internship ever!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Marketing Intern in Coppell, TX
    Former Intern - Marketing Intern in Coppell, TX

    I worked at Container Store as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are too many pros to list, but the strong company culture and amazing co-workers are what really made my internship amazing! I got to do 2-week rotations with all of the marketing teams including creative, social media, community relations, cultural programs, paid media, customer engagement, and more. I learned so much about the company as well as marketing in general. This company is truly one-of-a-kind, and if you have the chance to apply- DO IT! There wasn't a single day where I didn't want to go into work, and most days they had to force me to go home! The environment both in-store and in the home office can't be beat and the food in the cafe is to die for!

    Cons

    The only thing I can think of is that because I am still in college, I had to adjust to working with peers that were older than me. Not really a con though... loved getting the chance to be in the 'real world' and work on communication.

    Advice to Management

    I really loved the management! The leadership was so passionate about the employees and even as an intern I felt so cared for and like my opinion mattered.


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  5. Best Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Coppell, TX
    Current Employee - Assistant in Coppell, TX

    I have been working at Container Store full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Collaborative, committed and high energy colleagues. Company culture is driven by Foundation Principles. They're observed in various internal communications and throughout relationships with external audiences. Office environment is open and creative.

    Cons

    Can't think of a one!


  6. Helpful (5)

    Employee first at start but now changing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dist Center in Dallas, TX
    Current Employee - Dist Center in Dallas, TX

    I have been working at Container Store full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great discount; Average pay scale but get increases every 6 mos; Celebrations of new store openings and some holidays; Employee First Fund (helps pay for unexpected emergencies)

    Cons

    lots of changes since going public; Attendance policy leaves no room for emergencies or unexpected situations like it used to; High deductible health plans; Employee ideas not taken in consideration unless it comes from the right person or included in survey

    Advice to Management

    truely care about your employees


  7. Great company culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Replenishment in Coppell, TX
    Former Employee - Store Replenishment in Coppell, TX

    I worked at Container Store full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee-friendly culture, understanding management, flexibility afforded.

    Cons

    Adapting the sometimes heavy workloads around peak seasons (holidays, back to school).


  8. Helpful (2)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Coppell, TX
    Former Employee - Customer Service in Coppell, TX

    I worked at Container Store part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Adequate training & positive environment. Great teamwork and flexibility.

    Cons

    It's retail so weekend and holidays are a must.


  9. try to "contain" yourself

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX

    I have been working at Container Store part-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    some of the nicest people to work with--plus a really good discount

    Cons

    do not promote people based on ability but rather on favoritism also outside hiring in management positions

    Advice to Management

    Listen to your employees that have been with you awhile. They want to make this company better and have the insight to save time and money while doing so. Paying a high price for "new things" does not equate to them being better or greater than what you have and need.


  10. I love working at the Container Store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales in Dallas, TX
    Current Employee - Part Time Sales in Dallas, TX

    I have been working at Container Store part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic people to work with and great flexibility. I would highly recommend this job, and I've worked a lot of retail in the past.

    Cons

    "Trucks", or merchandise processing is difficult and early, but a great work out.

    Advice to Management

    None, really.


  11. Helpful (5)

    Not all that glitters is gold

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Coppell, TX
    Former Employee - Marketing Coordinator in Coppell, TX

    I worked at Container Store full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fantastic benefits for full-time employees including healthcare coverage, casual dress, employee discount (oh don't be fooled, the company will still make close to 10-30% margin even with the employee discount). And GREAT people continue to work here so you are surrounded (for the most part) with wonderful co-workers.

    Cons

    Micromanagement that starts from the very top and goes all the way down. No innovation allowed for anyone under Sr. Leadership level. Completely secret (you can be fired for sharing your salary with a co-worker) salaries allows people to be taken advantage of and continue to underpay great talent - even within the same department and same title. Someone with no education can make a solid $15K more working in the store than someone starting in the corporate office with a college degree.

    Advice to Management

    Invest in the younger generation, especially in the corporate office. They are your future. Don't allow rudeness and a lack of professionalism to remain in the workplace - if someone consistently treats people badly, they don't need to be there, no matter how spectacular their work is. Have enough confidence in your success (past, present and future) to be open to new ideas, invest in the new folks in your office and reward your incredibly hard-working employees for what they do.



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