Glassdoor is your free inside look at Container Store reviews and ratings in Dallas-Fort Worth, TX — including employee satisfaction and approval rating for Container Store CEO Kip Tindell. All 31 reviews posted anonymously by Container Store employees.
57% of the CEO
Kip Tindell
1 person found this helpful
Former Employee – worked at Container Store full-time for more than 7 years
Pros – Employee first culture makes this one of the best companies to work for. The Container Store expects a commitment from its employees but makes the same commitment to them.
Cons – As with any retail company, expect to work odd hours and holidays. The vacation package is great but you have to find off days to take.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-01 09:29 PST
1 person found this helpful
Current Employee – been working at Container Store part-time for more than 3 years
Pros – For a part time person the hourly pay is decent
Cons – If you value a company that in open, honest and truly transparent this is not the company for you.
There is a disconnect between the image The Container Store spends so much time and effort promoting and marketing (The Talk) and what it is actually like once you are hired and have to deal with on a day to day basis (The Walk). People are afraid to share ideas and their creative input as they
have witnessed far too many times how it gets turned around to mean that they are "uncooperative" or "negative" and not supporting the vision and decisions of the company. It is a completely top-down corporate culture--do not believe the hype. You know those great ratings they get from Fortune? I have had mangers standing over me and others as we filled the Fortune surveys out. We have been sent emails several times just before the due date to mail the surveys "reminding" us of what a great company we all work for and how best to navigate through the questions. We are micro-managed beyond belief...and it is an unnecessarily high pressure environment. If you want a little part time gig you might be fine. If you seek a full time position and/or a careerI highly advise looking elsewhere.
No, I would not recommend this company to a friend
2013-02-20 01:10 PST
2 people found this helpful
Current Employee – been working at Container Store full-time for more than 10 years
Pros – Coworkers (the few that are not stressed out due to micromanaging)
Cons – The Container Store was at one time a forward thinking company in tune with their employees and walking the talk. No more. It saddens me to witness the disconnect between the executive team and those of us working our best under ever increasing pressure on the sales floor. Fact: if you are a full time employee you are expected to run the show --literally--while the managers sit in the back attempting to keep their heads above water with the ever increasing workload. They have no administrative assistant (the position was axed though is desperately needed) so spend an inordinate amount of their time dealing with scheduling (us full-timers estimate it takes over 50% of their time).
Kip & Co. Quit with the lip-service "We Love Our Employees". You know it is nothing but a marketing ploy. You have even stated so on conference calls by claiming how much PR you get out of that silly drive around town advertisement vehicle that proclaims how loved we fortunate employees are. Give us a break. It is embarrassing and pathetic. Spend more time and effort figuring out how to give your extremely dedicated and over-worked store staff a real raise! Not the puny 1-2% that is deemed "a good" increase for top performers.
No, I would not recommend this company to a friend
2013-01-09 07:15 PST
2 people found this helpful
Current Employee – been working at Container Store full-time for more than 7 years
Pros – Work with some really bright, incredibly hard working people.
Cons – Micromanagement veiled as Communication is leadership. Pay raises are minimal. Little time off especially holidays. Expect you to work and answer emails on vacation. Overtime constantly expected. Leadership dictates every detail with little interaction. Never see higher level management unless a special event.
Advice to Senior Management – Truly good companies to work for don't need to constantly say they are a great company to work for. They are a good place to work by listening to employees, rewarding them for hard work, even if it is just a thank you, and helping their employees succeed.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-17 17:15 PDT
1 person found this helpful
Current Employee – been working at Container Store full-time for more than a year
Pros – Flexible hours and decent pay.
Cons – 5am mornings and late nights closing. Working weekends and holidays. Working with customers. They pressure you to sell but tell you they just want you to "help" customers. If the customer isn't spending at least $60 and buying elfa you aren't helping them right. They play favories scheduling shifts. If you are part time you will have the works hours. "unloading a semi truck at 5am and working weekends."
Advice to Senior Management – Get out on the sales floor and support your employees.
2012-08-27 05:25 PDT
5 people found this helpful
Current Employee – been working at Container Store
Pros – They have a flexible schedule and allow part timers to purchase some health insurance. Employees get at least a 40% discouont on products.
Cons – Nepotism, favoritism, and the rewarding of snooping and "tattling" on so-workers. Environment is "Faster! Faster!" with significant risk of injury while unloading trucks. The annual review process is an insult, and the percentage raise concept is equally insulting.
Advice to Senior Management – Do a regression analysis of profits per team member and you will find the managers protect themselves with "good" employees.
No, I would not recommend this company to a friend
2012-02-01 01:29 PST
Current Employee – been working at Container Store
Pros – The overall working environment is welcoming, positive, and energizing. The employees are indeed wonderful to work with and once you get the swing of things they are willing to help you in any way possible.
Cons – Because the employees are so tight-knit be aware that their behavior may seem cliquish at times. The manager's I dealt with talked about employees-personal problems, work shortfalls with me and others, and this made me wonder what they were saying about me behind my back. Other than this loved working for this company!
Advice to Senior Management – Be open and honest with the people that work for you. Being judgmental of others can create a harsh work environment for your employees. Home office leadership is wonderful and I think most stores do a great job.
Yes, I would recommend this company to a friend
2011-12-07 06:05 PST
Former Employee – worked at Container Store
Pros – Great co-workers, fun environment, passionate people!
Cons – Valuation of salaries does not seem to be consistent across the company.
Yes, I would recommend this company to a friend
2011-11-29 06:45 PST
1 person found this helpful
Former Employee – worked at Container Store
Pros – The Container Store offered good pay for part time seasonal work. It was nice to be able to wear jeans and a (company) t shirt to work.
Cons – I really didn't have any dislkes about this job. If I had to pick one, it may have been cleaning the bathrooms at closing time, but that's about it.
Yes, I would recommend this company to a friend
2011-09-12 13:39 PDT
1 person found this helpful
Former Employee – worked at Container Store
Pros – Pay is well above what any other retailer will pay, the products are very good, health benefits even if you work 15hrs a week, great discount 50% on Elfa products and 40% on everything else including gift cards and a fun relaxing atmosphere to work in.
Cons – It's retail so you have to commit to at least one weekend day to work each week and you work on holidays, except the major ones like Christmas and Thanksgiving. The aprons are hot in the summer
Advice to Senior Management – Stop hiring so many people from outside the company as top level managers in one location, they are often overwhelmed and that has an adverse effect on the rest of the team.
Yes, I would recommend this company to a friend
2011-07-20 10:40 PDT
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No thanks – I'll just look around