Continental Airlines
3.8 of 5 190 reviews
www.united.com Chicago, IL 5000+ Employees

Continental Airlines Reviews

Updated Apr 11, 2014
All Employees Current Employees Only

3.8 190 reviews

                             

61% Approve of the CEO

Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek

Jeffery A. Smisek

(72 ratings)

84% of employees recommend this company to a friend
190 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "the flight benefits were great too"
    in 31 reviews
  • "The health and flight benefits are great"
    in 14 reviews
Cons:
  • "If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable"
    in 7 reviews
  • "The airline industry in general Overall this company is solid"
    in 6 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Maintenance

Technician (Former Employee)
Houston, TX

I worked at Continental Airlines full-time for more than 10 years

ProsSatisfaction of work performed. Jack of many trades.

ConsPoor communication skills. Uneducated. Iliterate. Mobster philosophies. Ww2 ethics.

Advice to Senior ManagementEradicate greed. Reduce mafioso influences. Act like à normal human. Especially to others.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

Use to be a Flight Attendant and enjoyed working for the company.

Flight Attendant (Former Employee)
Denver, CO

I worked at Continental Airlines full-time for more than 5 years

ProsMy schedule was great, I enjoyed flying.

ConsBeing on Reserve is hard.

Yes, I would recommend this company to a friend

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customer service

Flight Attendant (Former Employee)
Houston, TX

I worked at Continental Airlines full-time for more than 5 years

ProsGreat travel benefits at that time.... though with the merge I think a lot of commuting issues came up.

ConsHard on the family life but if you can endure your time on reserve I believe the schedulers at my time of employment were willing to work with trades and other issues that arose. BUT if you are on reserve they find ways to try & trick you . KNOW YOUR UNION.

Yes, I would recommend this company to a friend

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Excellent place to work for.

Intern (Former Employee)
Houston, TX

I worked at Continental Airlines full-time for less than a year

ProsWonderful working culture and respectful employees.

ConsVery good company and management, no bad reviews.

Yes, I would recommend this company to a friend

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great flight benefits, declining morale

Sales (Former Employee)
Salt Lake City, UT

I worked at Continental Airlines part-time for more than 10 years

Prosgreat flight benefits. easy to trade work schedules.

Consmicromanagement, declining morale, benefits were eroding as well.

Advice to Senior Managementcount more than just beans

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Was a great place to work

Anonymous Employee (Former Employee)
Houston, TX

I worked at Continental Airlines

ProsGreat co-workers and management. The recognition that the contributions of every employee no matter what level in the company were crucial to the company's success built a foundation where everyone was truly working together. While pay was not so wonderful the benefits and work life balance afforded were well worth it.

ConsMany talented people were lost in the process of the merger with United.

Yes, I would recommend this company to a friend

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Great internship

Engineering Co-Op (Former Employee)
Houston, TX

I worked at Continental Airlines

ProsFlight benefits, better pay than many similar internships, opportunity to learn a lot, you get to play with multi-million dollar toys, plenty of travel opportunities and networking

ConsVery few, some bosses are better than others, sometimes you're asked to do things that aren't very fun (remember you're an intern), Houston is VERY hot in the summer

Yes, I would recommend this company to a friend

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Great place to work

Customer Service Representative (Current Employee)
Houston, TX

I have been working at Continental Airlines

ProsRespect from Upper management all kinds of benefits

ConsLong hours and unsatisfied customers

Advice to Senior ManagementDoing great

Yes, I would recommend this company to a friend

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So far so good

Anonymous Employee (Current Employee)
Houston, TX

I have been working at Continental Airlines

ProsGreat company to work for and there is much room for advancement. Everyone is great to work with and enjoys it.

ConsBe prepared to be gone for long periods of time. Especially in the 1st year at least. Away from family/friends.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Everything was great until we got a bean-counter and M&A lawyer running a customer service oriented business

Airplane Pilot Or Copilot (Current Employee)
Houston, TX

I have been working at Continental Airlines

ProsGreat coworkers. Good equipment. That is it.

ConsJeff Smisek has ruin the quality of this airline so he can get his merger bonus and get out. I am tired of hearing the complaints from passengers after a decade of nothing but compliments.

Advice to Senior ManagementRemember your front line employees. They will make or break you.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Continental Airlines reviews and ratings — including employee satisfaction and approval rating for Continental Airlines CEO Jeffery A. Smisek. All 190 reviews posted anonymously by Continental Airlines employees.