Continental Airlines

  www.united.com
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Continental Airlines Reviews

Updated Jul 11, 2014
All Employees Current Employees Only

3.8 196 reviews

59% Approve of the CEO

Continental Airlines President and CEO, United Continental Holdings, Inc. Jeffery A. Smisek

Jeffery A. Smisek

(76 ratings)

83% of employees recommend this company to a friend

Review Highlights

Pros
  • the flight benefits were great too(in 31 reviews)

  • Management support, fair compensation, flexible schedules and generous travel benefits(in 29 reviews)


Cons
  • If you are not a pet or favorite of immediate middle management, you can expect your life to be miserable(in 8 reviews)

  • Merger with United destroyed it(in 4 reviews)

196 Employee Reviews
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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The flight benefits were great

    Senior Analyst (Former Employee) Houston, TX

    ProsThe benefits were great at Continental Airlines. We got to see a lot of the world.

    ConsAdvancement is based on who you know, not what you know. The merger will dampen it even further.

    Advice to Senior ManagementDon't lose the original Continental Airlines company culture.

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    Started off Great but then.....

    Senior Financial Analyst (Former Employee) Houston, TX

    Pros-Work-Life balance was incredible. Time off is very flexible, whenever needed. The first manager I had would let us go early sometimes for happy hour! (too bad things didnt' stay that way)
    -Travel benefits are unmatched.
    -Lot of good people to work with (depending on group)

    Cons-Salary was mediocre compared to industry average. Lot of "new hires" fresh out of college.
    -Difficult to move up the ladder.
    -A lot depends on the group you are in. My first team was incredible, I loved it. Then they had cutbacks and I moved into a group that was horrible. Can be "clickish".

    Advice to Senior ManagementDon't get caught up in the corporate madness. Remember your employees are what run your company.

    Yes, I would recommend this company to a friend

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    Very good experience

    Cargo Administrative (Current Employee) Chicago, IL

    Prosflight benefit ,be part of a good company

    Consgood costumer service,equal opprtunities,treat people with dignity and respect

    Advice to Senior Managementbe better each day

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
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    • Disapproves of CEO

     

    Overall experience has been very rewarding and overall like family.

    Senior Systems Specialist (Current Employee) Houston, TX

    ProsThe people are terrific and when mananger is lacking others step up to the plate to assist you in doing an excellent job for your co-workers and customers. The opportunity to work for an organization that expects you to work with the same dignity and respect we all should have learned as a child and a must in the house.

    ConsThe workload is extremely heavy do to continuous cut-backs. Doing the work of 2-3 people without additional compensation.

    Advice to Senior ManagementTrust is a two way street.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great place, it's a shame they merged

    Structures Engineer Intern (Current Employee) Austin, TX

    ProsGreat benefits even for intern, great people, very fun and pleasant place to work in

    ConsA bit less pay, but it is worth it

    Advice to Senior ManagementGreat manager. At least for Structures Engineering

    Yes, I would recommend this company to a friend

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    enjoyable place to work

    Senior Financial Analyst (Former Employee) Houston, TX

    Prospeople are great - the team I was on was enjoyable. depends on the controller group though

    Conspay could be better for a finance job.

    Yes, I would recommend this company to a friend

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    they say they have an open door policy but they do not

    Anonymous Employee (Current Employee) Houston, TX

    Proshelp customers get thru the mess of trying to fly

    Consbad customer policy bad handling of employees

    Advice to Senior Managementhonesty would be a refreshing change

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    An experience everyone should have, for a while...

    Senior Analyst (Current Employee) Houston, TX

    ProsPre-merger: The flight benefits are the draw for 99% of the employees. It can be difficult to fly as a passrider but once you figure it out, your set. This is especially true if you don't have small kids or have the flexibility to travel without them. Depending on your work-group, the management can be fair, balanced, driven, inspiring, and all the other things you want from a management team. Typically, if you put in the effort, you are rewarded with an enriching career experience and expanded knowledge of both the Travel Industry and your particular field. So much so, you don't care that the average seniority is 15+ years, making advancement difficult.

    ConsThe salary scale, compared to industry standards (in your field of expertise, not the airline industry) is nowhere near competitive, so if you can't take advantage of the flight benefits, don't bother.
    Post-merger: Employees generally feel as though they are completely left in the dark. From what we have been told so far, the flight benefits will no longer have the drawing power they once had and flying as a passrider will be next to impossible. The vaunted Continental Culture is being slaughtered. The degree of politicking, lying, and outright unethical treatment of a vast majority of employees is astounding, from the average employee's point of view. It seems clear so far that a majority of the management team selected from Continental to join the 'new' United were NOT the folks that made the Continental Culture a premier employment opportunity. Additionally, the management 'grunts' that made Continental the success it was, fostering the camaraderie and productive environment, are in most cases being treated as expendable fodder. It is difficult to see past all the jockeying for the few positions in the merged company to believe it will be an environment worth working in or a company you want to be involved with. The attitude and the culture trickle down from the top, and right now the wrong decisions are being made about who should be in those top spots.

    Advice to Senior ManagementUnfortunately, the merger puts everyone in a difficult position. So far the trend seems to be selecting business oriented managers with no people skills at all. This is potentially great for the share holders in the short term. However, the key talent is noticing and it may be too late to stop the exodus. 'Dignity and Respect' appears to be a philosophy of the past.

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    The merger is changing the work environment to a more hostile/less open one.

    Senior Analyst (Current Employee) Houston, TX

    ProsThe health and flight benefits are great.

    ConsThe manner in which they are integrating UA/CO is creating a hostile workplace. It also truly shows UA is definitely in control.

    Advice to Senior ManagementRemember why UA wanted the CO corporate climate and adhere to the philosophy.

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    • Approves of CEO

    1 person found this helpful  

    It was a great experience.

    Anonymous Employee (Current Employee) Houston, TX

    ProsTravel benfits, great pay, nice people, good place to make friends and make career go a long way. I was very happy with it.

    ConsTravel benefits were sometimes very difficult to take full advantage of because flight were full with lots of other pass riders.

    Advice to Senior ManagementOpen more flights to pass riders to take advantage of there pass flight benefits and so they can enjoy there vacation

    Yes, I would recommend this company to a friend

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