Continental Airlines Reviews in Houston, TX Area
Updated Jan 23, 2012 – Reviews are posted anonymously by employees. Ratings are reflective of location and job title.
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Local Company Rating Based on 89 ratings Employees are "Satisfied" |
Local
CEO Rating
Based on 29 ratings
President and CEO, United Continental Holdings, Inc. |
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Pros
Great company to work for and there is much room for advancement. Everyone is great to work with and enjoys it.
Cons
Be prepared to be gone for long periods of time. Especially in the 1st year at least. Away from family/friends.
Pros
Health, life insurance and airline benefits are good.
Cons
Poor management and seniority system of hiring and firing facilitate unfairness towards employees.
Pros
Used to be culture, coworkers, benefits,teamwork at all levels, pride in our service.
Cons
Now, loss of culture, lack of teamwork, no trust, management arrogance, condescending attitudes, no one listens.
Advice to Senior Management
An old fashioned housecleaning at headquarters needs to happen. Smisek should have kept operations CO instead of finance.
Pros
Used to be fun and flight benefits used to be good
Cons
Terrible Management. United Merger has ruined the company. Terrible promotion practices.
Advice to Senior Management
Get back to the Gordon Bethune Era
Pros
Good benefits (pension + 401K match), Decent Salary, Nice Co-Workers, Decent Medical benefits, and a pretty good pay scale compared to the industry as a whole
Cons
Sometimes management seems to play favorites and promote people without actively posting that a job is available; workload can be kind of high depending upon the day/weather/etc.
Advice to Senior Management
When you merger your company, don't give the company you're merging with every single thing they ask for if you're going to be the person who is in charge of the company once the merger is complete.
Pros
exciting industry
wonderful company
energetic co-workers
flight benefits
proud to work for the company
great story about worst to first
Cons
pay a bit low for the city
industry fluctuates too much
recent business merger left a lot of good people stranded
Advice to Senior Management
retain as many CO people as you can in order to make the merger work. don't forget our core values.
Pros
Benefits--medical and flight are both excellent
Management treats us with respect
Great close knit culture
Laid back and casual
Empowered to solve problems on the spot
Cons
Moral is going way down along with our customer service ratings since the merger. Not sure if we are keeping the Continental Culture. I was impressed with how quickly we recovered from Irene. We got back to normal in days not weeks. I worry that United management is not customer focused and that the only goal now will be profit. Clearly they undoing a lot of great things that Gordon Bethune did for the company
Advice to Senior Management
If you can blend the operational side of United with the Customer Service side of Continental then this truly will be a great airline.
Pros
Co-workers were great. Lots of hard working people that I was, for the most part, proud to work with.
Newest planes in the industry.
Opportunities to move bases between NJ, Houston, Cleveland and can do both domestic and international flights, not consigned to just one.
Cons
Only 3 bases to choose from so you have to live in Houston, Cleveland or NJ - or commute.
Everything is based on seniority-but this is the same of any airline-not specific to Continental.
I'm not a fan of our union, there sole purpose seems to be helping people-that should be fired-keep their jobs.
Advice to Senior Management
More transparency between management and labor.
More input from inflight staff that will eventually be implemented into Standare Policies and Procedures.
Pros
Flex hours and schedules are great
Cons
Hard physical work out in the heat
Advice to Senior Management
Keep the current mix of part time and full time workforce and continue with our liberal day trade policy please
Pros
Great people here, everyone is helpful and friendly. All of the departments work together to accomplish the job at hand.
Cons
No one wants to move to Chicago, but it is being forced upon us. A lot of good people are bailing. Continental was a great company. Still a great place to work, while it lasts.
Advice to Senior Management
Treating your employees with dignity and respect requires you to keep your management people informed and payed more than those whom they manage.


